Mövenpick Myth Hotel Patong Phuket

Daniel Ben Zikry

Seriously have no idea how this hotel got the ranking he has… barely anything good to say about it. The hotel looks good in the pictures but it’s service is far of being 5 star hotel. There management were very strict and not trying to help with our situation holding us for an hour in check in process because “she can’t get the agent”, so why working with an agent if you can’t reach him or see the deal you’ve got?! Not only that, we also paid for a room with pool view but instead we got a room with a view of a wall of the next building! Talking to the hotel reception they said they can move us to another bedroom but we need to wait for it to be cleared, they were not sure for how long. We were so exhausted from the check in process and the ride to here that we couldn’t be bothered and just stayed in the room but no compensation was even offered. To be honest the room is beautiful but not really clean, the pool area looks small compared to the amount of rooms here so it is pretty crowded. I can’t recommend this hotel at all, not only that it is not perfect but also the service one will expect from 5 start expensive hotel is underwhelming.

Amit

This hotel does not deserve to 5 star hotel. Maybe by the price it is, but surely not by the service. The hotel has a great pictures moment, and it’s true, the interior design of the pool area is beautiful, but that’s where it stops. The hotel surrounding is hirable, the rooms in the far side of the pool requires a long walk in endless corridor that is open to the scorching heat, the pool area and the shared facilities is not big enough to the amount of rooms here, so everything is so crowded, the gym is a joke and we had many small issues with the rooms. All Those can be forgivable easily as there is no perfect, but only if you have a welcoming stuff that makes you feel good, happily addressed all your issues and won’t say ‘computer says no’, and a team that makes your stay worthwhile, but the hotel staff are mean, they are grumpy all the time, they hold us for an hour in the check in process, they have zero tolerance to our special needs (we are with a baby and my parents can’t walk much but yet they put us in the far end of the hotel), they overcharge us because the manager couldn’t reach the agent we bought the rooms from, and some of the issues with the rooms did not be addressed even after a few calls, and they just not nice… like I know working with crowed is hard, but if you don’t like it don’t work in hospitality. This hotel is one star for me.

zainab alnasser

"Our experience at this hotel was absolutely amazing! We booked suite with two connecting bedrooms, and the suite exceeded our expectations—it was spacious, comfortable, clean and perfect for our stay. The staff were excellent—always very friendly and helpful, ensuring we had everything we needed. The breakfast was another highlight, offering a wide variety of choices, including Halal options, which was greatly appreciated. The pool was beautiful and provided a relaxing atmosphere, and the hotel's location in the heart of Patong Beach was unbeatable. It’s conveniently close to everything you might need. We had a fantastic stay and would highly recommend this hotel to anyone visiting the area!" A special thank you to all the staff, starting from the security guard to the top manager, for their outstanding hospitality and efforts.

Shlomi

We sent our laundry to the hotel to get the best service and laundry, but unfortunately we were cheated and we received the same laundry only folded, not cleaned at all, and we paid a crazy price of 3,750 baht. After we explained to the hotel and also showed them that the laundry was still dirty and they do not wash the clothes, they decided to make an outrageous discount of 15%, beware of the sting and only wash outside. In addition, the water in the pool is really cold because of the shade created by the hotel and we had mosquitoes in the room that bit the children. The hotel is not worth the expensive price we paid for it, unfortunately we were disappointed

Joy Jiang

Our recent stay at Movenpick Myth was absolutely wonderful, especially for our family. The hotel itself is lovely, and the pool was a huge hit with everyone. It provided a great space to relax and cool down after a day of exploring. Breakfast was a definite highlight! The selection was excellent, and the Mövenpick options were a real treat. Everything tasted fresh and delicious, setting us up perfectly for each day. One of the standout features for us was the chocolate hour. What a fantastic idea! The kids absolutely loved it, and it was a fun little activity that made our stay extra special. It's these thoughtful touches that really make a hotel stand out. We booked a family room, and it was perfect for our needs. It was spacious, well-designed, and beautifully decorated. There was plenty of room for everyone to spread out and relax, which is so important when traveling with children. The comfortable beds ensured a good night's sleep, and the overall ambiance of the room was warm and inviting. We would definitely recommend this hotel to other families looking for a comfortable and fun place to stay.