Nikki Beach Resort & Spa Dubai

Karl

I'm visiting Dubai every year and this is the best hotel I have ever stayed on. From the luxurious surrounding to the excellent and freindly service. The breakfast was definitely a highlight. Every morning I looked forward to the breakfast and the excellent service. I have never eaten such good breakfast on a hotel. If I would point out one thing which could be improved is to include water in the half board package at dinner. Otherwise perfect :) Coming back next year for sure. Best regards A satisfied customer.

Majd Baghdadi

Our favorite beach resort in Dubai. Great vibe. Delicious food. Excellent service. Staff is super friendly and helpful especially Farag who always goes out and beyond to make our stay extra wonderful and special every time. Highly recommended with the family or with friends..

Илья Ржевский

We had a fantastic stay at this hotel, and the service exceeded my expectations. Sheila was accommodating from the moment of booking and ensured everything was arranged perfectly (I think we had the best possible room). The reception staff was welcoming and efficient, and the housekeeping team kept our room spotless throughout our stay. A special shout-out goes to the outdoor team, who were always attentive and brought us cold water and ice to ensure we stayed cool even under the sun. Their effort made a difference and showed how much the hotel cares about its guests. The breakfast was another highlight—delicious and diverse, with options for everyone’s taste. You will find something to enjoy whether you prefer something light or a full, hearty meal. The only thing that could be improved is the water pressure in the shower, which was a bit low for my liking. However, this minor issue did not affect the overall quality of our stay. Thank you to the entire team for the warm hospitality. I look forward to coming back!

Jophie Shu

We came for a bridal party that started with a massage at the spa, and ended with the beach club! Thank you to Deborah & Nina and the teams for helping us arrange everything for the bride. She was incredibly happy! Also, special mentions to Sitha at the spa who gave an amazing Balinese massage, and Jordan who looked after us at the beach club. Both are super attentive and made the service style consistent across two very different areas of the resort.

K Stadelmann

I'm very disappointed with my stay at this hotel. It claims to be five-star, but my experience was far from luxurious. The room was in bad shape and dirty. I found dirt everywhere - on the beach/drink boxes, windows, furniture, tea cups, and even the toilet. The hallway smelled very strange too. The service was terrible, especially from the beach staff. They were incredibly lazy. I had to ask many times for simple things like sunbeds and towels. This morning (~10 AM), I only found a security guard busy watching videos on his phone. When I pointed out that no one was working, he rudely questioned if I was even a guest. I ended up having to get my own towels and sunbed. What's worse, not once during my entire beach-stay (morning as well as afternoon) did anyone offer to take my order for drinks or food. This lack of attention is shocking for any hotel, let alone a supposed five-star one. The check-in process was also a mess. I asked for a quiet room due to my sleep and work schedule and even paid extra for an upgrade. Instead, they put me in a noisy suite right by the pool area. This shows they don't listen to or care about what guests want. I ll very likely have to change the room which ll turn this a 1* rating. While a couple of staff members (specifically the lady at breakfast-reception) were friendly and tried their best, they couldn't make up for everything else that was wrong. To sum up, this hotel is nowhere near five-star quality. At best, it's a so-so three-star place based on the service. The beach is nothing special either - you can find much better at other hotels nearby (Mandarin Oriental or any hotel on the Palm has better beaches / service quality). I strongly advise anyone thinking of staying here to look elsewhere. The management needs to make (very) big changes fast. Right now, they're not delivering anything close to what they promise. It's a real letdown, and I won't be coming back. Check out the upcoming (more comprehensive) tripadvisor review.