Nirvana Cosmopolitan

Evie Whitehouse

We have just got home from our holiday here and wow! This is the best all inclusive we have ever been to, nothing is too much trouble the staff are the most caring kind people going above and beyond especially with my son. Even though we came in January everything was amazing. The food the entertainment was amazing and there was lots to do despite it being the winter. This hotel is a home away from home and we was extremely sad to leave. However we are looking at booking again for the summer. This will now be our go to holiday. Thank you so much for looking after us we can’t rate you enough!

Alyssa Ayse

It’s a great hotel if you’re not Turkish or Arab. There was absolutely no Turkish, Arabic, or Iranian music, even after we mentioned this to our assistant. I am Turkish/Canadian and I felt discrimination all the time in my own country from the staff. All attention on Russians. I already contacted my Canadian/American friends to cancel their upcoming booking to switch another hotel. No need to stress during the vacation. Most of guest moved other hotels side to enjoy with the music during the day and night. It is sad to experience that our concern was not taken serious. The staff is incredibly friendly, and the hospitality is top-notch. However, the rooms are poorly maintained, with visible signs of ongoing construction. Food is okay, they have all kind of drinks. The shows are fantastic, but they don’t properly promote or inform guests about them. You have to find out on your own because the assistant doesn’t clearly explain what’s happening each day and night. Even though we asked the schedule the night before every day and received every day at 2 pm and missed most of the morning activities. ZERO communication. Communication is crucial. Please train your assistants better and be more mindful of your Turkish guests.

Anil Korkut

Fabulous all inclusive hotel in Antalya that is so close to the airport. They arranged our airport transfers both ways. Fair to say it is centrally located. Spacious rooms with great amenities. Everything is super clean, easy to notice that they paid meticulous attention to every detail. When they say it is all inclusive, they really mean it. There are numerous different restaurants within the hotel with different cuisines. Incredible spa and shops. Water park and slides are one of a kind, perfect for kids and adults. Beach club area is also lovely and service there is incredible. We cannot thank the hotel staff enough, everyone is so wonderfully friendly and helpful. They even have a michelin recommended restaurant chef within the hotel. Slow elevators but that’s okay. They did a fantastic job with the renovation of this hotel. They also have buggies for transportation within the hotel. Cannot wait to go back. Extremely highly recommended!

layla alaskar

I had a very disappointing experience at this hotel, despite booking my stay two months in advance for my friend’s birthday. Upon arrival, we were already late, and to our surprise, the room was not ready. The staff simply told us to go have lunch. However, when we arrived at the hotel’s restaurant, the staff were rude, telling us they were closed. When we finally ordered, the order was wrong, but we decided to let it go. The next day, we tried to book a restaurant for dinner only to be told that all the restaurants had been fully booked two weeks ago. I was shocked that no one had informed us about this earlier, as I could have made other arrangements, especially since this trip was for a special occasion. One staff member tried to help by suggesting a seafood restaurant, but when I mentioned we don’t eat seafood, he offered a chef’s restaurant. However, when his supervisor came, he rudely spoke in Turkish and said something along the lines of “why are you offering them that restaurant, just tell them the system isn’t working,” assuming we didn’t understand Turkish. When we asked for the supervisor’s name, the staff initially refused to give it to us, and only after explaining that we understood Turkish did they try to resolve the issue. In the end, we had to go to an outside restaurant. Another issue was with the valet parking service. When we returned to the hotel and handed the valet our car keys, he just said, “Oh, there’s no parking, you can park by yourself,” which was very unprofessional. To top it off, the shower in our room wasn’t working properly, which was unacceptable, especially given that we paid for an all-inclusive stay. This was a highly disappointing experience, and it will be our first and last time staying at this hotel.

Chantelle Mcc

Went to this hotel in September it was absolutely amazing, staff were so so friendly especially Sezen who really went above and beyond. We are returning this year will family.