Occidental Jandía Playa

Evangeleena D'Souza

I came with my husband and child for vacation. We enjoyed the sea view. The resort is clean and well maintained. The staff are helpful too. The food was excellent. The rooms are old the doors of the wooden cupboards were hard to open and close. No night robes and sandals provided in all inclusive package. The big set back is their photo shoot, in which they mention it is FREE totally FREE but actually it’s not free and overpriced. Very disappointing! So guys click your own picture and don’t waste your time getting fooled by them.

Alexander Schuster

I am currently staying in Block 9, one of the sea view double rooms, and I strongly advise against booking these. Issues: Unfortunately, the experience is in my personal opinion ruined by a newly opened bar (Hibar) directly below these rooms. Starting around 9 PM, the noise becomes overwhelming and continues until at least 11 -12 PM, making it impossible to sit on the balcony or relax. While the noise is inaudible with the door closed, the room gets pretty hot (27°C in the evening) because the air conditioning is not working. Opening the door is not an option due to the noise. I requested a room change, and while the staff is very friendly, helpful and tried their best to help, no alternative sea view room was offered. This seems to be an issue with management rather than the staff’s willingness to assist. Positives: The hotel is beautiful, the food is surprisingly good, the staff are kind and attentive, and the overall standard of the rooms is decent. During the day, the sea view and peaceful setting are wonderful. Conclusion: While the hotel has many positive aspects, the current situation in Block 9 makes it impossible for me to recommend these rooms. For those who value quiet evenings or enjoy their balcony, I suggest avoiding sea view rooms here until the noise issue is addressed.

Karl D.

Overall it was a great experience here. The hotel itself and it's garden is breathtaking, so is the view on the beach located around 5 minutes south of the building. The food was good - always fresh fruits and live cooking included. Two things were not as expected, once the drinks, we are huge cocktail fans and were sadly not able to find a good cocktail here, all of them come from a machine and are simply not drinkable. For the room we chose one with sea view (+~50€), the view was amazing, sadly the rooms were not. On our day of arrival we were told that we could enter it at 15:00, until 15:20 the room was not ready - a guy with a bucket of painting colour came out and told us that it would be ready. - He freshly painted the wall... A disgusting smell was in the room for the following 2 days. The bath was a bit dirty and we had no blankets provided. Overall I would come here again but definitely wouldn't choose all inclusive again since the drinks are not worth the price. TL;DR Good food, Bad cocktails, beautiful view and hotel, dirty room. Would come here again but not choose all inclusive. *The attached image is the view from the hotel.*

Jinglin Fu

Caution! Food safety! The food at the hotel is terrible! Both my wife and I suffered from nausea and vomiting for two days after having breakfast in the restaurant. We asked for medical assistance but were directly sent to the private doctor of the hotel, who charges €120 only for consultation. Later we reported the food safety issue to the staff and were told that they will get back to us for further clarification. And now after half a month we did not hear anything from them. Horrible experience! If you do not want your holiday to end up with cramps in the stomach and endless vomiting, avoid this hotel!

Szandi Farkas

We spent a week at the Occidental Jandía Playa hotel. The staff was very nice and helpful, the rooms and the facilities were clean. The ocean beach is about a 10-15 minute walk away, where you can rent sunbeds and umbrellas from 10am to 5pm for 5 euro/each. The food was varied, vegetarian/vegan dishes were easy to find (special thanks for the plant milks at breakfast