Raffles Dubai

Christian Gallmann

We stayed for 7 nights in a Raffles Club Dubai Skyline room and had a truly enjoyable experience. The early check-in worked perfectly – even though the room wasn’t ready yet, our luggage was taken care of, and we were welcomed into the Club Lounge with drinks and snacks. Within minutes, a staff member came by with our room key. That first impression already set the tone for our entire stay: excellent service and great hospitality. The Club Lounge access is highly recommended: breakfast, afternoon tea (2–4 pm), and evening canapés with drinks (6–8 pm) are all included and of very high quality. The breakfast buffet offered a great mix of Middle Eastern and international items – with a surprisingly wide selection of cold cuts and high-quality cheese for European guests, which we appreciated. We also dined three times at Solo - the hotel’s Italian restaurant as part of our half-board plan (2 courses included) – every meal was excellent. The pool area was quiet and relaxing, and the spa massage was truly exceptional – expensive, but worth it. The beauty salon (shaving, facial, manicure, etc.) was okay, though not as impressive compared to the massage or other 5-star hotel salons we’ve visited before. The only real downside was the minibar: there was no clear printed price list, only a QR code that we couldn't locate. We assumed that canned water would be complimentary – and were shocked at checkout to find over €150 in minibar charges just for water and soft drinks. Unfortunately, despite raising the issue, no discount or goodwill gesture was offered. This felt inflexible, especially since we had spent quite a bit on additional hotel services (spa, poolside drinks, etc.).

Beatrice Nilsson

By far the best hotel experience I've ever had. The friendliest staff who always puts a smile on your face and make you feel seen. Even the cleaning experience was outstanding, every day they did something extra, out of the ordinary, so every time we came back to our room after a day out we were curious to see what they did. 😄 THE SERVICE ON THIS HOTEL IS OUTSTANDING. Every little detail is carefully thought of and they have really succeeded with finding the best people for every job. ❤️❤️ Of course, the rooms and environments are no less than fantastic either and the breakfast is a great experience, but to be honest I would have given them five stars based on all amazing employees alone. ❤️❤️

Alina P.

An excellent hotel across the board! Breathtakingly elegant lobby. Beautiful, large, well appointed rooms. We were generously upgraded to a skyline view room which made our stay even more special. The breakfast was superb. The pool area is thoughtfully designed, with great food and drinks offerings. The most amazing part, however, was the staff, to whom we are grateful (especially Chloe, Ashish, Abdullah). Polite, cheerful, helpful, always eager to make sure we are well taken care of. We hope to return here soon!

Ed Davis

A wonderful stay! Highly recommended. Room was large and very comfortable. Pool and fitness area excellent. Superb breakfast. Afternoon tea and evening canopies / drinks were generous and good quality. All staff were friendly and helpful. Top service. One of the best hotels we’ve been to.

Jonnes Bullet style

The highlight of my trip was exceptional service at the club lounge all the staffs are amazing. Despite being incredibly busy, the staff remained professional and friendly. Donna, in particular, was standout with her warm smile and service made each visit a delight and we are looking forward to. Didn't get a chance to visit other restaurants because in the lounge itself you will get what you need, the food, the drinks and the service.