Royal Muang Samui Villas

Yamo Takami

‏My experience at this hotel was extremely disappointing. The receptionist was rude, condescending, and even raised her voice at us. My wife was unwell, and we requested a paid late check-out for just one hour, but she refused without offering any alternative solutions. When we asked for assistance with our luggage, she claimed there was no such service available. The service was absolutely terrible, and we will never return to this hotel. A receptionist like that belongs in a marketplace, not in hotels.

Steve L

The major reason for me to give one star is the airport shuttle service- the night before booked the airport shuttle service and was told the cost is 400 THB, but when we check out and ready go to airport, the front desk told us the cost is 500 THB. The staff need to inform customers first when the price changed, and the customers should have enough time and option to take the higher price or use other options. The room is big, facilities are decent, nice beach, but full of people from outside, especially people tried to sell services and products.

Elie

The receptionist’s attitude was unacceptable. She was unhelpful, dismissive, and lacked basic courtesy. We needed assistance due to a medical issue, but she showed no willingness to help or offer solutions. This level of service is disgusting, think twice before you enter.

Jamie Matthews

During our 4 night stay at the Royal Muang the hotel has offered us a superb accomodations, beautiful beach, great swimming pool and amazing choice for breakfast at the buffet. The hotel is well maintained and we couldn't have asked for more from our specious (~100 sqm) Grand Deluxe Suite, which has provided a comfortable bed, nice yard view,a gazebo, jacuzzi, and a fun shower. The area itself although located outside the Hussle of Chewang beach, has tons of fantastic restaurants and I find it much more cozier. The beach is sandy, rock free. Top hotel in my view.

prashanth nair

Fantastic hotel by the quiet parts of Samui and located along the peaceful shores of Choengmon beach. Best part of the hotel are the staff who were absolutely lovely. The efforts of Ahmie, Miu and everyone there are much appreciated and they make sure you have the best time while staying there. The traditional Thai touch in the rooms are stunning and the outdoor area in the ground floor villa with the small pool was wonderful. Rooms were clean and well maintained. The white linen looks a bit dated, otherwise very comfortable. The sound proofing of the rooms are not that great possibly due to the traditional wooden construction, so request for a room (if the pool family suite) which is among other rooms booked by families. We had a bunch of bachelors staying upstairs, which meant noise in the middle of the night. Staff at the restaurant were absolutely lovely and food portions on the a la carte menu were perfect. Breakfast options can get a bit repetitive but the thai options were fantastic. The spa was ok. We tried a customised 2.5 hour session which we felt wasn't worth the rates on the tariff, compared to other places outside the hotel. Overall a fantastic stay!