SALA Phuket Resort and Spa

Nonnie Estella

SALA Phuket is a lovely resort located in a picturesque part of Thailand. But, it's staff are what makes this resort outstanding with their friendliness and attentiveness. The pool villas are gorgeous and take your breathe away. The spa is relaxing with an extensive range of services. A truly luxurious experience.

TARYN S

Staying here was absolutely blissful and we felt like celebrities, very classy. Our kids also loved the use of mountain bikes, watersport equipment, the organic farm, leaf origami, bag painting, bedtime stories, plush turtle with their name on it to take home. The water was warm and calm in the sea, great swimming and uncrowded beach. Complimentary family picnic on the beach was sublime. The villa was so stylish and beautifully decorated, with every detail thought of. True luxury experience. Orchid bracelets, hotel's special mosquito spray, choice of fragrance for room lotions and potions, pillow choice, very comfortable beds, bath salts, complimentary cocktail party, free shuttle bus to the shops and restaurants at Turtle Village...the list goes on. Huge and fluffy towels, even for the beach with the use of a gorgeous beach bag. Excellent food and breakfast offering. Beautiful property, with amazing service and extra attention to detail. A magical chilled hotel to relax in for a few days before our flight home after a magnificent holiday in Thailand. Exceptional place to stay.

Tito Chatzis

The rooms are very private. The outdoor bathroom is humbling. The indoor lighting can use an upgrade, but overall the accommodations are great. The proximity to anything other than the beach is a challenge that one can overcome with the free shuttle running every 30 minutes. It's not all night, so make arrangements if you're going to be out late.

Scarlett Marsh

Here on my fifth visit as it’s truly my favorite hotel I have ever stay all. The location, decor, food, service and all ten of ten. From the large fluffy pool towels, to the personalized bug spray and luxurious breakfast options, there’s nothing this hotel doesn’t do that isn’t well thought out and above the usual standard. Will always come back!

Thomas Faessler

We've enjoyed our stay at Sala Phuket, the price-performance ratio is really good if you want a quiet hotel and prefer privacy with good service, while being connected with nature, this hotel is a good choice. Here is an in-depth review of our 1-week stay. Pros: - Very good price-performance ratio - The pool is very generously sized and not overly chlorinated. - A very nice location overall - Everything is well-maintained and clean, with excellent and friendly housekeeping. - The staff is attentive and friendly, providing great service. - Delicious breakfast options. - Nespresso coffee machine available in the room. - Beautiful public pools, plenty of sunbeds, and a lovely overall resort layout. - The frontofice gave us a late checkout, as my wife got a stomach virus (we’re not sure where it came from). Cons: - The villa layout feels outdated (resort is not the newest anymore). The outdoor bathroom is impractical in high temperatures, as all products deteriorate due to the heat. Birds often play with hairbrushes and other items. - Many steps and levels throughout the property, and the tiles become slippery when wet. This setup is only suitable for guests who are mobile and steady on their feet. - The bathroom, shower, and toilet offer little privacy. - Taller plants, like Strelitzia, could help green up the bare walls in the villa, reducing the "prison-like" feel. - The villa door can only be locked from the inside, requiring guests to walk to the front every time someone arrives to bring something and leaves. - The cocktails are of very poor quality. The mojito was just sour, with no rum or sugar, and the piña colada was watery and tasteless. The skill here is clearly lacking. Investing in training staff is needed here. - While the Thai food is tasty and fairly-priced, the Western dishes, such as pizza (even cheapest convenience frozen pizzas are better) and pasta, are disappointing. Portions are small and overpriced. - Pool service is inconsistent—sometimes available, other times absent despite requests. The two young staff members often seem more interested in chatting with each other. - Complimentary water in the room is limited. At 34°C, we needed more and called the frontoffice, but they refused to bring more. They only offered an "ice bucket". The ice bucket is essentially a wine chiller bucket, which is also used for cooling wine or champagne. From our perspective, it did not meet proper hygiene standards. We had to buy additional bottles at 7-Eleven. - The head chef is rarely seen engaging with guests to get feedback and get a feeling. The Falstaff award from 2020 is still printed on the menu, and it’s clear why no recent awards have followed. - There’s often a sewage smell outside, especially at night near the outdoor pool and inside the villa. Tips: - Choose a Sala Pool Villa or bigger to have more privacy and enough space - Use the Grab app to order food (e.g., Burger King, Pizza Company, or Thai restaurants) if you can’t find anything appealing in the in-room dining menu. - A 7-Eleven is located 1 km away for water and snacks. - Use the Grab, Bolt or Indrive app to use cheap transportation.