Senator Marbella Spa

stuart morris

4 star?? Hmm. Give this a miss. Nothing like a classy hotel when your greeted by vending machines in the lobby. Reception staff had all the cheer of morgue personnel. Hotels advertises 2 pools. One was closed for winter, other is £75 for 4 people to use for 1.5 hours, really. This is not clear on the website or booking.com. they tried to suggest we pay 18 euro to park, when a free carpark is outside. 4 euro a night to use the safe, lol. In a 4 star. Gauging. Hotel accept dogs, so be aware you will hear dogs barking in the hotel at various times day and night, which eccos like the inside of a drum. Honestly you can hear everything on the corridor and in surrounding rooms. Our room was hotter than the fires of Mordor when we arrived, but AC is a summer only option. Hard to believe but true. We were not charged for opening the door. But the road outside is very noisy, so two choices, boil in bed or be cool, but awake. 10 minute walk to the beach, maids and maintenance staff were friendly, they should be on reception. Breakfast was solid overall. The decor in the hotel was probably cool when miami vice was filmed, sadly it looked dated. This is a bad review and overall this is a poor hotel, we stayed in 4 other places this week or so, this was the most expensive and worst by far. Please read my other reviews to prove I'm not a natural complainer. This Hotel bar breakfast, was dire

CutRatePayments

We had a problem with the bed and the hotel replaced the mattress asap. They need to clearly state the the hot tub and pool on the roof are closed and the spa charges to use the hot tub and pool. Thank you!

Marc Roche

Really enjoyed our stay here, rooms modern and cleaned well every day. The included breakfast and dinner was good. The pool facilities could do with an upgrade.

Karen Dattani

We are currently staying at the senator in Marbella and I have to leave a review already because it’s just been such a good experience all round. I did not mention it was my birthday but they noted it from my passport and I’ve just come back to a bottle of champagne in the room which is such a lovely gesture!! Rooms are spotlessly clean, hotel pool and bar lovely, staff friendly, location is perfect, I literally cannot fault the place. Thank you so much for the best stay, 100% will return!!!

Mindaugas Kutka

Good evening everyone. I’m travelling a lot with my kids together. Specially Spain & Italy. I’ve seen hundreds of hotels. But this one is very special in bad way I would say… First of all, don’t believe of the photos what you see in internet. It’s 100% mockups. If they say, in family room you will get 2 beds 180x200 (for what we actually paid extra), they will give you family room with 2 beds 135x200. We paid also in advance for breakfast when we have booked our stay in internet ( something like €15 for 4 persons), but we were surprised when we been told when checking in, that in PC system they don’t see our breakfast paid some how. We supposed to pay extra €45 for each breakfast for 4 persons! Nice! Everything what we been asking to change or to find out why is so many misunderstandings with our booking, admin Juan Pablo, recommended us to leave hotel without getting money back if we’re not interested to stay. It was very late in the evening. I was shocked. My 9 years daughter started to cry. I didn’t know how to figure it out. I apologised him for nothing I did wrong. But he didn’t stop smiling at my face, saying that everything is going to be what he says and not getting less rude. I couldn’t sleep first night at all, thinking what just happened. Couldn’t wait when we are checking out. Also guys who are travelling with kids, please, keep your kids away from this hotel! This hotel isn’t perfect for families. This hotel is 100% overrated! Staff wasn’t helpful. Specially admin Juan Pablo. P.s. very noisy outside, young people are drinking on the street in front of hotel at 3AM. Smell of weed is disturbing also all the time. I never ever had worse experience with staying in hotels. This one was terrible! Thanks everyone for reading my letter. I hope you guys will never get so horrible experience like we had. Good luck!