The Landings Resort and Spa - All Suites

Claire Smith

6 Stars if I Could – Beyond Perfect! WOW! Where do I even begin? The Landings Resort and Spa in St. Lucia completely blew us away! From the moment we set foot on the property, we were treated like royalty. Every single person on the team radiated warmth, kindness, and genuine care. Their service is unmatched—flawless, attentive, and so thoughtful that we felt pampered every second of our stay. The atmosphere was a dream come to life. The beach was absolute perfection—quiet, peaceful, and incredibly relaxing. We never had to worry about finding a great spot to lay out and enjoy the sun because there was always plenty of room, and everything was perfectly set up for ultimate comfort. It felt like our own private slice of paradise! Every corner of the resort is stunning, from the serene beach to the luxurious accommodations. Cleanliness was impeccable, and the attention to detail was evident everywhere. You can feel how much pride they take in creating the ultimate guest experience. We never once had to wait or ask for anything because the staff seemed to anticipate our needs before we even realized them ourselves. This wasn’t just a vacation—it was an unforgettable experience that far exceeded our expectations. Whether it’s for relaxation, romance, or adventure, The Landings is THE place to be. We’ll be shouting this recommendation from the rooftops and are already counting down the days until we can return. Thank you, Landings, for giving us the best honeymoon!!

Mahmood Ansari

If you are wondering whether to stay in Landings or other places such as Sandals, I would personally not recommend here despite a stunning location. As some reviews have said the main negatives reasons are: Service - Inconsistency - had to wait 30 minutes for main course and 45 minutes for just chips the next day. Late check out - Usually hotels allow late check out for guests as goodwill , given we had paid all inclusive and rooms were available we still had to pay €175 extra. This is a clever trick by the resort since they know flight departures are in evening. Check in at 4PM and Check out at 11AM is quite a joke. Initially they told us they would give us a courtesy room for free however this is not a free extension but a room given to you for few minutes just to shower and change. We found this out when going to reception to change room and had to pay if we wanted to extend till our taxi arrived. All inclusive is not all inclusive - Be aware a lot of the drinks are not included, a lot of food is not included, and room service is $10 charge too when it should be free in AI. However given the prices it’s probably still cheaper to get all inclusive. Rooms - Are outdated and need renovation. Well the whole resort needs renovation really. Room service - Took 1 hour to get just a pizza The positives: Location - Is stunning, safe with a nice beach. Room - Huge rooms however outdated. Staff - super friendly and helpful.

Sarmad Zaidi

We had a ground floor 2 bed garden view flat with a Jacuzzi. The space was incredible with a kitchen, sitting room also had washing machine and dryer- all great when you are travelling for 2 weeks as you can travel light. We were 2 adults and 2 children aged 10&12. One of the restaurants was closed for refurbishment which we were not aware of until we arrived. We had bed and breakfast and were glad we had not taken the all inclusive option as food although was good there were limited options. The service was variable and generally was quite poor as we felt there was lack of management presence which made staff attitude variable- some were great and some could not be bothered. There seemed to be a lack of hospitality training for a resort of this calibre. It is a 2 hour drive with traffic from the airport as it is on the opposite end of the island so after a long plane journey it is tough to sit in a car for that long. The resort has great facilities, water sports, swimming pools and an amazing beach. Everything in St Lucia is quite expensive so be prepared for that. Great place, amazing sea, wonderful accommodation, shame about the hospitality.

Glen Goldthorpe

These guys are really missing a trick! Rooms are good but the service is shockingly bad they try to penny pinch $12 dollars a day tourism charge 10% service charge, $4 a day for local charity and finally TAX all at the same time you get the someone you like you just asked them to solve tim travel. I enjoy my stay all in all only for the room and the beach after that I wouldn’t give a monkeys for it!

Sanjay Iyer

The property, rooms, grounds and beach are all wonderful! The problem is the service was awful and lacks consistency. A few of the employees (Justinian, Amit and Nigel) were truly outstanding. However, the rest of the staff acted as if we were a bother and clearly were not there to. The service alone is the main reason to avoid this hotel. If you have a choice to stay in St. Lucia, I would recommend Jade Mountain, Ladera, or Sugar Beach. The Landings, while beautiful, has serious issues in terms of consistent service quality (Aside from the 3 exemplary employees named above). I did email my concerns to the Hotel Management and the CEO but have yet to hear back.