The STRAT Hotel, Casino & Tower

Steve Meis

We did not stay at the stratosphere so I can’t say much about rooms and the hotel itself . My wife and I traveled with a couple that have never been to Vegas. I had been to the Strat before for a dinner that was amazing. Thought that would be a great place to share. We eat there on Monday 3/10/25. To ensure we could get a table we made a reservation on Saturday 3/8. Come to find out they now charge a 25.00 per person reservation fee. The food was good not outstanding but good. After we were served it was a while before we could flag our waiter down to explain we received a wrong side dish. He did apologize grabbed the incorrect food and a while later brought the correct one . We were almost done with our meal at this time. No compensation was offered. As far as the reservation fee, the restaurant was maybe half full. No need to I spend the 100.00 reservation fee. Just a way for them to take advantage of you.

Nichapa Chiengthong

we went to Las Vegas for get married and we booked the room at the Strat hotel for 1 day 7-8 Feb. Before we planned to stay just only 1 night and we already called them for ask about the late check-in they told us that can check-in anytime because the front desk is service 24 hours. So first night we arrived at the hotel around 3:00am and everything is not in happen at the first day after we got ceremony we very tired to drive back to LA and we decided to stay with the same hotel in second night and we booked on booking for 2 queen bed for 8-9 Feb before we came check-in we went to walked in the strip and do stuff at Las Vegas like a normal tourist and back to the hotel around at the same time. So last night we got problem when we want to check-in the hotel some staff said they can’t give us for 2 queen bed because their system is have some trouble so they need us to wait unit 4:00am to come check-in again but we very tired and we can’t wait so they solved the problem by giving the same room at the first night, which was 1 king bed but the second night we have 1 of my friend stay with us too. So it’s the problem that we can’t accept for 1 bed and it's not our fault to refuse because we booked for two beds it’s because the hotel system. We begged but they were can’t to do anything now and there was said no room available for tonight. They blamed us for our late check-in, but for my first night I called to confirm with this point already. So they didn’t fix the problem for us and 3 of us have to stayed with the same room and sleep in the same bed. It’s was very bad experience with this hotel I thought the service was good and friendly we don't deserve this kind of service with a 4-star hotel. After we checked out we try to talk with the supervisor but yes they also confirmed the same word that it was because of their system and because of us who came to check in late. And they also charged us about smoking fee for $300 too after we checked out we didn’t get any apologize from them and about the charge they didn’t said anything to us when we go checked out they just took from my bank account and we have to called them to asked for this transaction. I won't go back with bad hotel like this again. No one can help me. It was a terrible experience on my wedding day.

Weston Cluff

Gave us a half cleaned room, then the next room had a broken bed. Springs were broken on half of it. Do not park here! The parking garage is a nightmare. Worst system ever! It's not super hard to figure out, just takes time, they may have charged me twice, it's crazy expensive and after I checked out, the next night it says my car checked in again, 10 mins after midnight and it's charging me again! But I parked at a totally different hotel at 8 pm and haven't moved since. When I called the front desk he said that happens a lot and I have to call the 3rd party in the morning to get it sorted. Such a scam and waste of time. When we went to our room, only one of the two beds had been made. It's like the cleaner just quit in the middle of it. So they put us in a different room, no upgrade or credit for the inconvenience (very long walk to the front desk). The hotel and room are decent but they have some kinks to work out.

Micah Cardwell

EDIT: The Rouge was fantastic, but the rest of my review still stands. You should absolutely see the Rouge, but I will personally not bother doing anything else at this location. Original Review: Came all the way over here on the shadier side of the strip to see the Rouge. Got an email that we could get tower admission at a discounted rate if we showed our Rouge tickets to the box office staff. We walked up to the box office with our reusable Fat Tuesday cups that we just bought at the Strat 30 minutes prior. Paid for our tower tickets and went upstairs to visit the tower, only for the security guy to shake his head and turn us away because of our drinks. The tickets are non-refundable and expire at closing tonight. The fact that we didn't get a heads-up about a no-drink policy at the box office desk is unacceptable. The fact that we spent $50 on these reusable cups at this establishment, and then paid $40 for an experience we can't even go to now is unacceptable. There should be a bag/item hold area if they're so strict about what you can take, especially since a majority of Vegas-goers are not likely to be staying at the Strat hotel. Sub-par casino along with awful service, after being accosted by shady individuals just to get here. We are extremely disappointed and will not be returning for any events in the future.

Allen Stewart

The hotel was not as good as I had hoped. The hotel room was bigger, which was nice. However, the room was not modern. There was no clock, trash bin, or even room service available. The staff were decent and the show I went to (Rouge) was phenomenal, and the view from the observation deck was amazing. The casino was decent, yet there was no poker that I could find.