The STRAT Hotel, Casino & Tower

Jeff Skuches

Horrible experience. Not sure where to start first. Walking through the hotel there's a very smoky and old building smell. Our room was in the North tower. This Tower was supposed to be very recently renovated. I'm not sure what that means to the Strat. The room smelled musty. The two lighting fixtures on either side of the bed were hanging off the wall and did not work. The only light that we had was in the corner of the room. I sat on the bed and it felt broken. There was support from the mattress at the top of the bed and at the foot of the bed but as soon as you sat in the middle you were laying on the wood underneath. I went down to the desk and they switched us to another room. This room the lighting was okay but the bed was pretty much the same. We took a shower that evening and after about 2 minutes shower floor was full of water as the drain did not drain. There was also a black mold spot about 6 in in diameter in the bathroom . Also this room had the same musty smell as the previous room. The air conditioner was very very noisy. We had trouble sleeping all night. We decided to have dinner at top of the world and were excited about the view in that it's 900 feet up . We ordered steak and stuffed lobster tail. The steak was okay but not $80 okay . The stuffed lobster tail was $110 and when it came out it looked like mush . We tried a couple of bites of it and noticed that most of it was a bread filler instead of lobster meat . For $110, I would think there wouldn't be a bread filling . The View was fantastic but the food was absolutely horrible especially for the price . Stayed six nights in Vegas and this definitely put a damper on our trip. Would not stay here again if you paid me. There are so many better hotels to stay at for the price. I don't see how this hotel had a three or four star rating it's more like a one star. If I could leave less than a one-star rating I would. Very disappointed . Stay away

Dan B

The wifi that you pay $50/night for through the mandated resort fee is unusable. As in you literally can't even connect, and in the unlikely event you do, nothing loads. Not google maps, not email, not a website. Rooms are clean but missing a mini fridge. Management obviously discouraging having your own drinks. No ice that I know of. Carpet smells worn. Could be worse. Gym is great. Staff are pleasant. Parking garage is managed through a third party and $20/night. Views of the mountain are nice. Beds are fine but pretty springy. 3 stars is a bit generous but it could be worse. I've stayed at nicer comfort inns.

Kelly Venegas

Came here for a wedding in the tower and it was beautiful. The food was so good. The staff involved were great and attentive to the bride and groom's wishes. We stayed a couple nights in the newly renovated tower and we enjoyed our stay. I had no issues whatsoever but my husband's only complaint was that the matress felt worn and on his side.

AR Avalos

We had such a fun evening at The Strat last night! We started at the bar and played some video poker — our drinks were comped, and the cocktails were delicious. Matt, the bartender, was fantastic — super friendly and attentive. Then we headed up for dinner at Top of the World, and OMG… what an experience! The views were absolutely breathtaking, the food was exquisite, and the service was excellent. Truly one of those “wow” Vegas moments. After dinner, we stopped to get our player’s cards. The staff member helping us was kind and informative, offering great suggestions. We played a bit more video poker and tried a few slot machines. We didn’t walk out winners, but we had a wonderful time and felt entertained for hours. Overall, it was a lovely evening — great food, great drinks, and even better service. Highly recommend spending a night at The Strat!

Kayode Odepe

Hotel is conveniently located on the Las Vegas Blvd strip & offers thrilling rides, a comedy club, a casino & a rotating restaurant. I saw the comedy show & thought it was fun & hilarious. The rooms where quite spacious & very clean. I stayed in the older rooms but was told they had newly renovated & modernized rooms. I however had quite an unpleasant check in experience. Arrived just before 12 noon & was told I could only check in at 3pm because of the type of room I booked. Came back just before 3pm & reception staff told me I had to wait until it was after 3pm not minding that I was extremely tired from the wait. On both occasions, they tried to sell me the idea of upgrading to a different room at an extra cost. Got the feeling they were all about money & not focused on customer satisfaction/experience. I get it that it's Vegas but I got a much better customer experience from the other hotels I stayed at. On the positive side, the guys at the Bell Desk were courteous & understanding when I dropped off my luggage prior to check in.