The STRAT Hotel, Casino & Tower

Jess G

We booked The Strat through Redtag and our hotel voucher said our resort fees were 32 99 per night. Upon arrival to the hotel we were told they were 49.99 usd a night- with the exchange rate this is a ludacris amount of money and feels like a money grab or hidden fee - we didn't use any of the resort amenities and the pool was closed... And then there was anothet 93.00 Cndn charge to my card and when I called them they said it was a system glitch- however it will take 5-7 business days to correct this. I would prefer the hotels roll the resort fee directly into the room cost or charge if you actually use the amenities. I think this information is important for Canadians who are told one thing at booking and charged 50% more. The rooms - we had no issues with our room- we did an upgrade upon arrival. Our room was spacious, it was clean, beautiful view of the mountains and the bed was very comfortable. The TV frequently didnt work and we couldn't access the free wi-fi. The Strat itself is very clean. The location is a bit sketchy. Lots of unfocused people and people clearly struggling with addiction or mental health - there were a few scenes on the walk to the bus stop or toward the strip that felt unsafe - I think this piece is impprtant for people to be aware of when booking there. All in all we enjoyed the room and we enjoyed the atmosphere of the hotel but the unexpected fees left a sour taste.

Janet Souza

Checked in at 11am at front desk... we requested an upgrade and were told yes we have a Panoramic view room but it isn't ready yet. Let's get your number and we'll text you as soon as it's ready..waited 3 hours then called front desk room not ready yet. Went to desk after 4 hours to be told our room was given to someone else. We were offered another room at 100 more per night. But said we have a great room on the 19th floor. Turns out it shares a wall with the elevator. No customer service.. don't stay here.. poor service and the room is not nice

Joanna Perez

Me and my friend have stayed at the Strat multiple times and have never had any problems. The rooms are clean and decent. Staff has always been helpful. Stayed here about 2 weeks ago for a weekend. My friend looked at her bank statement and was charged $600 extra than the original price paid for. When she called they were charging her $600 for a smoking fee and cleaning fee! My friend called and they said they would look into it and get back to her. This is ridiculous since we don't smoke and the room was left clean with trash in bags. I saw another review that also said they were charged a smoking fee! Beware i think this a SCAM they have going on and just trying to find a way to charge people EXTRA!! I suggest taking pictures of the room before checking out incase they try to up charge you!

Anna Chin

The location is ok. The room isn’t equipped well. The cafe machine didn’t work. I reported twice and got replaced, but the replaced one is even worse. The shower water is very slow. The rack of toilet paper is broken. House keeping doesn’t clean the floor at all. Hope the management can improve.

Adeeba Raheem

We stayed at the STRAT for New Year’s, and overall it was a very comfortable and pleasant experience. The rooms were clean, spacious, and well-maintained, giving us plenty of room to relax after long days out on the Strip. One thing we really appreciated was the self-check-in kiosks. The process was quick and efficient, and we didn’t have to wait at all. It easily saved us 30–40 minutes, which is pretty typical at large casino hotels (especially around New Year’s) so that was a big plus and helped us start our trip stress-free. The hotel’s location is another thing to note. Since it’s the first hotel on the Strip (Northside), it’s a bit far from the main hustle and bustle. The upside is that it feels calmer and less chaotic, but the trade-off is a 30-40 minute walk to reach the more happening areas of the Strip. Depending on your plans, this can either be a peaceful bonus or something to plan around. Parking was plentiful and convenient, though it does come at an additional cost of $20 per day. Overall, considering the comfort, cleanliness, and smooth check-in experience, especially during a busy holiday, it was a good value for the price we paid.