Westin Siray Bay Resort & Spa

Stephanie Teo

First visit was Dec 2023 and we decided that this is going to be our new favourite relaxing holiday. All the staff at the Westin Siray Bay are courteous, very helpful and hardworking. Seasonal Tastes has great food for breakfast, Horizon Pool Bar has amazing views (happy hour from 5-6pm at all bars). Staff needs to be more firm with patrons/customers who are vaping at the pool deck chairs, pool bars, restaurants etc. there were many instances of people vaping and staff didn’t do anything, we had to complain. Free daily shuttle buses to Phuket Old Town and Patong, free activities such as kayaking, aquacise, workouts, bird watching etc. Buggy rides to your rooms are the best way to go! Much fun and easy cos there’s a lot of slopes and stairs 😅 Tiny complaint: 3 evenings in a row, we requested for a bucket of ice, and each time it took more than 30min to be delivered. Not sure why. In room dining took 40min and tasted amazing. A tranquil location (1hr away from airport) 3 swimming pools, rooms with amazing views. Will definitely recommend to friends and come back again!

M P

I recently stayed at this hotel and I have to say, the experience was overall fantastic. The highlight for me was the view – absolutely breathtaking. The ocean views from the room’s balcony were spectacular, and the sunsets? They were nothing short of mesmerizing. It’s one of those views you’ll remember long after you leave. Breakfast each morning was a real treat. There was a great variety of options, all delicious and fresh, so you definitely won’t leave hungry. Dinner was also very good, with a solid menu offering something for everyone, and the quality of the food exceeded my expectations. The price was very reasonable for the location and the quality of the experience. The rooms themselves were spacious, which made the stay even more comfortable. However, the beds could use a little updating – they were a bit less comfortable than I’d hoped for such a beautiful place. Overall, I would definitely recommend this hotel if you’re looking for a relaxing getaway with stunning views, delicious food, and a great price. Just don’t expect the most luxurious bed, and you’ll have an amazing time!

Kitty

The hotel itself is located on a beautiful hill. The hotel is a bit dated and you can tell by the room and mattress. A lot of the items weren’t working in our room. The house keeping itself is a bit inconsistent, whether they will replenish your amenities is a surprise each day. The front staff was very helpful, and tried their best to solve our issue. The buggy service was amazing and we barely had to wait for it to come. Breakfast was definitely my favorite part, it had everything! The noodle bar, Thai tea and fruits was my favorite part. It had a kids club which my toddler loved going, they had different activities everyday and the staff there was amazing!

Chris Crowley

Not without some issues. But everyone is kind, caring, attentive, and wants to provide great service. There is a good variety of rooms available. The facility has multiple pools, on premises spa and massage, and a private beach. The issues are all tolerable for me, because they're not unexpected for a mid&range Marriott property in a somewhat remote tropical location. There are some communication issues, but all of the staff are really sweet and kind and have great intentions. But misunderstandings happen due to language skills. The property is very nice but has deferred maintenance issues and is blasted by Sun and very humid. If you want everything to be perfect, go to a more expensive resort. If you are content to enjoy a great property and tolerate some rough edges, this is an excellent choice. The Saturday buffet and fire show are the videos attached to this review.

Mariam Ahmad

My friends and I stayed at this hotel, and we all had a great experience. They made sure we were comfortable, the rooms itself were great though the AC was a bit noisy. The buggy shuttle system was great and quick to get you down to wherever you needed to go to the property. The spa was great too if you need a massage.