Spain Holidays Special Offers

Leon Toland

Lively hotel with live bands in the lounge area which was great entertainment. Friendly staff. Breakfast choice was excellent and good quality. We found all staff pleasant and helpful. Room was clean and well equipped, but I'm not keen on a shower over a bath. Prefer a proper shower. Good location to the marina...

Emilia Falecka

CR7 best service ever First time staying in HRH in Marbella and I have to say, I’m always impressed with the level of service in these hotels. All the staff super friendly and approachable, great selection of food and drinks, great bus links connecting to the Marbella centre if you fancy a trip to the old town, and the rock shop on site filled with all the necessities, from Hard Rock clothes, accessories, and beach accessories. They also have plenty of collectible glasses and pins if you collect those. definitely will stay again ☺️

Tom Brierley

Great stay at Hard Rock Marbella! Even out of season, the hotel had a great vibe. The staff were super friendly and made us feel welcome. Big shoutout to Pedro and William at the door – absolute legends! Would definitely come back.

steve desson

Overall, the hotel is amazing, the foyer, staff (who were exceptional) breakfast, location, but I really can't give it five stars for a number of thing. 1) the corridors have a fair few 'scarred' areas that could easily be sorted 2) the shower in our room clearly hadn't been regularly treated with limescale remover 3) and for me, the biggest issue, the breakfast room was poorly managed. For a stunning breakfast buffet, the best I've ever seen, to be let down by a lack of staff, not having any milk, anywhere (all 3 coffee machines and the cereal bar had not been replenished), bread not replenished, and an 'egg station' run by someone, who whilst worked hard, clearly hadn't been instructed how to fry eggs or how to make a decent omelette. Such a shame as the amount of choice and the setting was incredible. As I say, a great hotel overall, and I would return, but for such a premium brand, they let themselves down I feel.

Sophie CakeBaker

CR7 best waiter at the bar and Felipe too. Very fun and friendly. Gave great recommendations and also very interactive with everyone by the pool. Service with a smile! Lovely hotel, great vibe and atmosphere. Clean and great service all round. Will come again for sure!

Anaïs Muyl

We had an amazing stay as a family of three (our daughter is 2 years old). Everything was beyond perfect, from our arrival to the departure, nothing disappointed us. The food is the best I had in a hotel so far, the staff is friendly and helpful, the installations are spotless and everything is well thought. The rooms are spacious and the views were great. My toddler was smiling non stop, and her happiness made our stay even more unforgettable! Ikos Andalusia was our first time in an Ikos resort and it won’t be the last. Best all inclusive resort without any doubt, the concept is the best we experienced so far.

Anna Z

My husband and I had an amazing experience at Ikos Andalusia. We are vegan, and were initially drawn to the resort because of its vegan offerings. The food was amazing during our six day stay - we had SO many options with a dedicated menu at each restaurant. We don’t drink alcohol but still felt that the price was right given the level of service and the great food. The service was outstanding throughout the resort. The WhatsApp communication system was great. This is truly a pool-based resort, and we spent most of our days lounging, but also took advantage of the very nice gyms, courts, fitness classes, and bike rentals. The beach is NOT the draw here (it is hot dark sand), but we were aware of this ahead of time. There are lots of kids, but it’s possible to somewhat distance yourself from the family groups (I.e. go to the adult pool) if you are looking for an adult vibe. I truly did not want to leave at the end of our stay, and I’m looking forward to returning soon!

akeemedis alizmedis

All inclusive is excellent. Free use of tesla cars if you can drive. Insured fully comp. Scratch on car no problem. Really, really good resort. You need it, you ask for it, you get it. Great staff. Great food. Great atmosphere. The best you can ask for or get. Will be returning next year.

Siobhan

Overall a great holiday. The booking restaurants in advance is ridiculous and such pressure. They’re missing a coffee shop with breakfast pastries, scones, juices, coffees, salads and sandwiches. Would be a lovely addition. Lunch and evening options are very much full meal options and something lighter cafe style would be nice some of the days. Might take the pressure off the restaurants also.

Trevor Davidson

This hotel is well worth its five stars, including the ones given here. The staff are amazing, all speak good English, and are always on hand to offer whatever you want to eat or drink. The food is amazing with enormous choice across five a la carte restaurants, a very high quality buffet-style restaurant and its own Chiringuito (beach bar/restaurant) on the beach just across the promenade from the hotel. A great hotel for families with lots for children and adults, including many sport and fitness activities. Would definitely recommend and will definitely be going back.

Amy Jenkinson

Hotel was amazing, we had a room with my family at the front of the hotel on the top floor, not a bad view of the city and well clean beds, comfortable for those with an aching back. Food was delicious with breakfast, lunch and dinner served in many different restaurants - including two buffets and smaller bars with more options to choose from. Location was also good since it is not far from town but also has a nearby convenience store to grab snacks. There are some problems when the pools are very cold, unable to warm up the water which I decided to sun bathe in the deck chairs instead, quite overcrowded with the amount of people in a single hotel. Another problem was with the conditioner that I used was not effective at all, my hair was still greasy after a day from a shower. Hotel staff were also very polite and helpful in a friendly manner which my family bought a necklace from the jewellery stand in the lobby. Mostly recommend this hotel for travellers to stay in during the holidays for a week or two!

Sarah Turner

We had lovely time at the hotel. Very spacious modern and clean. Food very nice plenty of choice. Staff polite and helpful. Just an issues with the maid service we had to ask several times for fresh towels and clean bedding overall a stunning hotel. Would deffinatly return.

Sam Weir

Amazing hotel, went for a short getaway with my partner. Very clean, even the hallways smelt lovely on the way to our room! Service was good. All inclusive was more than expected with multiple places to eat included. Great drinks and food and also wasn't too busy when we went beginning of September. Just a short walk down to the beach from one of the 3 pools. One day we walked to the water park and there are plenty of bars and restaurants nearby.

Gill Hardy

Beautiful hotel,very clean ,food is gorgeous but what alcohol you get depends who serves you , some nights I got Tia Maria some nights I got a cheap version ! There is supposed to be snack bars but I saw little evidence of these and definitely no ice creams / ice lolly for the kids ! There is a lounge were preffered club members could go for drinks and nibbles which was very nice but nothing hot ! The main pool ( the only one I swam in ,there's 4 ) was freezing cold ,unpleasantly so ! Nightly entertainment was a plus and there was a good selection for all tastes . Hotel just a short walk from the beach and is in a quiet location ( about 15 mind to the strip ) . We had a lovely stay and would return.

Carolina Rožman

The hotel overall is very nice, food and drinks are amazing, rooms are spacious and nicely decorated, you get everything you need. Staff is incredibly helpful and kind, rooms are being looked after every day. View is amazing, it is quiet despite kids being in the hotel, beach is near and so is everything you want and need. I do recommend it, it is amazing. The only reason I gave 4 stars instead of 5: I would wish that they would change the sheets at least about 2 times in a week of staying, but we didn't mind nonetheless. We also got a bit dirty towels one time, so I ask the staff to be careful about that. We asked the staff to give us a new set and they did - it was completely clean this time. We will gladly return.

Smita

Beautiful hotel. Great spacious rooms. Lots of pools, although as we visited in October, all the outside pools were very, very cold. Found the inside pool, which was warm, so we spent the time there as we had a 6 month old. Food great. Entertainment was a little late, but ok. Had a great time.

Katy Moyle

If you go with family you’ll likely have a good time. Food was generally good, excellent in places, service was warm and efficient and the rooms were spacious and comfortable although our view was of a car park. The weird bathroom layout was fine with a young family but wouldn’t work with teens! The immediate surroundings aren’t great but the nearest beach is ideal for kids, there are a handful of nice restaurants on the jetty and Alcudia town, which is a pleasant 20 min walk or 10 min bus, is really nice. However, the layout of the hotel seems designed to induce sensory overload! The pirate pool (which smells of urine constantly) is right in the middle of the property, next to the adult pool and veranda restaurant, so it’s impossible to escape the sound. Similarly, the evening entertainment was very loud and very late. Luckily we couldn’t hear it from our room but we tried to have a quiet drink one night (grandma was babysitting!) and couldn’t find a single spot away from the sound. So, if you’re searching for peace and quiet or romance I’d go elsewhere, but if you want to have an easy time with young kids and not feel judged for screaming toddlers, this is your place!

Ioan Davies

Our family recently stayed at the Zafiro Palace Alcudia, and it exceeded our expectations in every way! From the moment we arrived, we felt welcomed and well-cared for, with every detail thoughtfully catered to families. Here are some of the highlights of our experience: Kid-Friendly Amenities and Activities: The variety of pools was a huge hit with the kids, especially the pirate-themed splash pool with slides, which kept them entertained for hours. The Kids’ Club was a lifesaver as well, with attentive staff and a range of fun activities each day. Our kids couldn’t wait to go back every morning, giving us a little time to relax by the adults-only pool or enjoy the spa! Spacious and Comfortable Rooms: Our suite was immaculate and spacious enough for the whole family, with a separate sleeping area that allowed us to have a bit of privacy. We especially loved the terrace with a private plunge pool, where we could unwind while the kids took a nap. The rooms were cleaned daily. Dining Options for Everyone: The all-inclusive dining was fantastic, with a wide range of choices to suit everyone’s tastes. From fresh fruit and kid-friendly options to gourmet dishes, each meal was a treat. The buffet was perfect for our picky eaters, and the themed restaurants were a fun way to mix things up. Special mention goes to the staff, who were incredibly accommodating with dietary requests and always greeted us with a smile. Location and Surroundings: The hotel is ideally located just a short walk from Alcudia Beach, so we could easily pop out for some beach time. The surrounding area is calm and family-friendly, with shops and cafes nearby, making it convenient without being too busy or loud. Exceptional Service: The staff went above and beyond to make our stay memorable, from check-in to check-out. They helped us organize outings, recommended family-friendly spots, and were always ready to assist. We felt truly cared for throughout our stay, which made all the difference. Final Thoughts: Overall, Zafiro Palace Alcudia is a perfect family destination. It combines luxury with a warm, welcoming atmosphere that made us feel at home. We’re already looking forward to our next visit!

Jen Gough

It's a nice hotel, but not up to 5 star standard I don't think. The good: location is excellent and the grounds have lots of swimming pool options. The rooms have a kitchenette. The bad: all rooms contain a window from the bathroom into the bedroom, there is no blind on this window. There is also no door to the bathroom. I just don't understand this stupid feature. It removes all privacy and also means that whoever is sleeping is awoken by lights going on whenever someone uses the bathroom at night. They obviously have received complaints since their solution was to bring us a self-fitting shower curtain to cover the window. This resolved the privacy issue but the curtain didn't block any light so that was still a problem. Shower door leaked onto the floor and our bath mat was never replaced. Only one sunbed on the balcony. Lots of screaming children. Thankfully we were off peak season, but it's definitely not a couples hotel. Breakfast buffet is plentiful but food quality varies. Some staff were lovely and super friendly and helpful, but we encountered a couple of very surly and abrupt people who gave the place a bad name.

Mom On Holidays

The hotel is really nice, everything was as expected. The restaurant for breakfast was always a bit full. But there are more than enough waiters ready to help you. We have to give special thanks to Jesus and Victoria we could unfortunately not say goodbye because we left in a rush. But really nice people, friendly and always helping with a smile on their faces. But in general everybody was always nice! The food was good and tasty, we liked in particular the sushi restaurant. The entertainment team was full of ideas and our little ones really loved it. Izzy was also really fun to look for. If I have to point out 2 ‘not so good’ points and could be improved: 1. Coffee in the breakfast was really soft, almost tasteless. However they have machines and the coffee is a bit better. 2. ⁠Fruit during dinner was much better and more than during breakfast… which is disappointing. 3. ⁠the pools are extremely cold, they do have an inner pool which is warmer; smaller and boring but nice option. A huge disappointment and why I don’t give full points is because at check-out there were a lot of surprise charges from the minibar. We did eat some things but it was not clear what it was charged and some days there were things replaced, some days things were taken away (without we taken them) and the last day we had a lot of things double. So I guess they also charged things there. So that was sadly unclear, maybe if they leave a letter into what should be there (a kit-kat appeared only the last two days, but we never ate it) so it is unclear and I’m pretty sure that we payed for thing we didn’t take.

Noah S.

Positives: - The hotel building, with the exterior gardens and pool area is stunning. Some might find it a bit old-fashioned, but I think this only adds to its charm, given its historical character. - The room was comfortable and quiet, with an incredible view of the sea, especially at sunset. - Excellent breakfast as well as a good selection of restaurants and bars - The staff were very friendly and even upgraded our room which was a very nice gesture Negatives: The only downside isn’t related to the hotel itself but rather its location. The resort is the only beautiful spot in a “town” that’s otherwise filled with ugly, low-end hotels and shops, and overrun with German tourists of the same type. In conclusion, I highly recommend this hotel, provided you plan to stay within the resort or don’t mind traveling to other parts of Mallorca for sightseeing.

Harold Koeneman

We haven been coming here for the last 15 years with a group of 14 to 16 men to play an internal tennis tournament, in the Tennis Academy Mallorca, 10 minutes walk from the hotel. This hotel is fabulous. The main asset is the personnel. Over the years they have become friends. The breakfast is spectacular and the rooms fully equipped, clean and very comfortable. The view from the terraces is breathtaking. We can warmly recommend the hotel!

Gabriel Heredia

I recently stayed at Secrets Mallorca Villamil Resort & Spa, a Hyatt property, with my wife, and while the service and food were top-notch, several areas require attention. The staff were outstanding, going above and beyond to make our stay comfortable. From the moment we arrived, their attentiveness and professionalism stood out. The food, too, was fantastic, with high-quality dishes served consistently throughout our stay. However, the overall condition of the hotel detracted from these positives. The hotel itself is in desperate need of renovation. The rooms and common areas felt old, dated, and lacked the modern, fresh feel expected of a property under the Hyatt brand. A musty smell permeated many parts of the hotel, which gave the impression that it hasn’t been updated or maintained as well as it should be. While we appreciated the service, the aging infrastructure made it difficult to fully enjoy the experience. Additionally, one major surprise was the demographic of the guests. The majority were retirees, primarily from Germany and Nordic countries, making up about 80% of the guest population. This isn’t something that’s mentioned on the hotel’s website or booking pages, and it would have been useful to know in advance. The activities and entertainment were clearly tailored to this older demographic, which didn’t align with our expectations or preferences. While it’s great for those looking for a calm, retiree-oriented vacation, it’s important for the hotel to be transparent about the type of guest experience it offers. Furthermore, the gym and spa facilities were disappointing. The gym was small, lacked adequate equipment, and was unbearably hot due to the absence of air conditioning. For a resort of this caliber, this was unexpected and made it challenging to use the facilities comfortably. The nightly entertainment also fell below the standards one would expect from a 5-star hotel. The shows didn’t align with the quality typically associated with the Hyatt brand, and unfortunately, our room was located on the same floor as the entertainment. The noise levels were very disruptive, and it was difficult to relax or watch TV while the shows were going on. While we were able to escape to the balcony to get some peace, this was an inconvenience that could have been avoided with better sound insulation and room design. A renovation and update to the room’s décor and insulation are desperately needed to improve the guest experience. In summary, while the service and dining were exceptional, the aging condition of the hotel, limited gym facilities, and lack of transparency about the guest demographic should be addressed. This was not the 5-star experience we expected from a Hyatt property, and we hope the necessary updates and improvements are made to align the hotel with the high standards of the brand.

Marc Hekster

Visited Secrets Villamil Hotel and Spa in Paguera Mallorca with my family in the month of August 24. This is a quality experience from beginning to end. The staff are delighted to help on arrival and this attitude prevailed throughout our visit. The rooms are spotlessly clean, spacious…yes bring it on!! Meals are high quality, both buffet and a la carte. Lying by the pool sipping on cocktails overlooking the most stunning views of the bay! Yes, this is the stuff that relaxation holidays are made of. The hotel management and reception outdo themselves. In summary, a highly recommended resort and hotel. Not to be missed. Thank you Secrets Villamil ❤️

Abhinandan Sharma

The hotel is certainly overpriced for what it offers. Technically a 5 star hotel but realistically it's like a 3 star hotel. Rooms are ok, nothing fancy. The breakfast cafe was overcrowded. Service is not so good, unless you're a preferred club member, nobody would really bother to care about you. We had lunch at the pool cafe(the Mediterranean one) and this was probably the worst lunch experience I've had ever. The server (named Jesús) was insanely rude, when we asked about a certain item, he just looked at us annoyed and said "do you want to order or not?" Room service is difficult to order. Nobody picked up when we dialed the mentioned number. We called the reception and they asked the kitchen to call us back. For some reason, this resort where people mainly come to relax, decides to start the cleaning with a loud leaf blower at 7:30 or 8am. So if you're thinking of sleeping in a bit, forget about it. And in the evening piano bar loud music doesn't stop before 10:30-11pm. The balcony windows are not sound proof. The pool opens at 10am and closes at 6pm. What a joke! You can only take a relaxing swim in the scorching hot sun. Forget about enjoying the pool in the nice calm evenings.

Wendy Tattersall

Beautiful, quiet hotel in the Mallorcan countryside. Service excellent, staff extremely helpful. No bun fights for sunbeds Relaxed and chilled vibe everywhere. If you want to see the island you need a car. If you stay for a week and are half board the food might feel a bit samey but this is a very small criticism. The food is superb and presented well.

L Carroll

Very nice spot to chill and relax. They have bike rental and two outdoor swimming pools. The room was clean but my travel adapter wouldn’t work in the socket. The reception desk had a plug to borrow but the room had no usb sockets.

Daniel Barlow

Permitted a ‘wellness cult’ to stay at the hotel during my stay, where it was apparently acceptable for them to start blasting music at full pelt at 6.30am. Ignored appeals to turn the music off. Such a shame, beautiful hotel but this totally spoilt it. Updating my review. The staff are obnoxious and rude, you ask for water and they look at you like an alien! Our taxi transfer left without us, even though we waited outside. Apparently the receptionist knew, but never thought to find us? Literally the worst ‘5 star’ experience of my entire life

Allie Hoef

We love this place. Have been visiting this Hotel almost every year since 2014. The location and setting is just picturesque perfect. Service is awesome. There are various type of rooms (some more luxurious than others). This time we stayed the first time in the area with room#s starting with a 3 and were a little disappointed, but this got offset by the great additions and improvements in the pool areas. The breakfast is outstanding (one of the reasons we always come back!) but this time we were not pleased by the food served for dinner. We stayed at the hotel restaurant and all of the dishes ordered (octopus (dry), risotto (tasteless), pasta(cold)) were less than mediocre and overpriced. Yes having the Michelin star Andreu Genestra as an option is great (and next year we definitely will go there) but for an easy dinner at the house you should look for some improvements. Again, the place is just beautiful and it’s great to see how under the new management of Zoëtry here and there little changes are made. Looking forward to next year…

Olga B.

Recently stayed here and we truly enjoyed our relaxing time as a couple. Spa is great. Pools outside a little bit cold. David did amazing job teaching yoga in a beautiful chapel onsite which was definitely the highlight of our stay. However the way they treat water is simply stingy for a 5-star hotel. If you're not an all-inclusive guest, you’re basically treated like a second-class citizen. Water, a basic necessity, is incredibly overpriced at €4 for a tiny 0.5L bottle—that’s just two glasses! This is supposed to be a luxury spa resort, yet there are no refillable water stations by the pools. The only places to get free water are at the spa and gym, so if you want to stay hydrated without shelling out a fortune, you’re forced to trek to these areas. Also, there is no water replacement during housekeeping so you only get two small bottles your first night and that’s it, doesn’t matter how long you stay. Moreover, if you have water delivered to your room, they tack on an additional €5 fee like it’s some sort of Uber Eats service. It’s incredibly unpleasant to feel like you’re begging for water when you’re already paying premium prices for a so-called luxury stay. If you’re expecting world-class service, especially with something as basic as water, I’d recommend this place to fix this because nobody likes a huge water bill at the end of their stay. It’s just not fair to your guests.

J

This is branded as a 5 star hotel with astronomical prices but it is at most a 3 star + experience with a good Thai Massage Spa option that cost extra and the spa can only be accessed with an hour or massage booking with a little indoor poor and a small Turkish steam bath. Very underwhelming. The service is absolutely horrendous and the staff lack any knowledge of food or drinks. The in-house Bar is a conference room with a football game projector and loosely spread around tables. 0 decorations or atmosphere. The staff there has 0 knowledge or interest in what they are offering you to drink so if you pick a cocktail it's a gamble. The food: the Asian restaurant is a mix of Indian , Thai and Vietnamese. Taste is ok but nothing out of the ordinary and lacks depth and flavour. But it is what you expect from a Hotel Restaurant. Your better of taking a 5 min Taxi to Benidorm and enjoy the culinary experiences there. Rooms where clean and with beautiful views to the botanical scenery. What stands out here as a highlight is the botanical park that makes you forget your in Spain and transports you to south east Asia with it's vast variety of exotic plants , ponds and pools that are also heated all year around. But unfortunately it is a tourist trap and the 5 stars of the hotel should be taking with a grain of salt.

Sabine M.

We stayed at Asia Gardens for a week with our three kids, and as vegans, we often face challenges when traveling. However, our experience here was exceptional. Before we even arrived, the team from Public Relations ensured everything was perfectly organized, from managing my son’s fructose intolerance to coordinating our restaurant reservation and specially organizing the availability of vegan options with the restaurants. We specially want to thank Karen for the proactive and thorough communication before our arrival. The resort is beautifully designed, from the entrance hall, the beautiful gardens to the pool areas. Everywhere you look, you have a beautiful view. The service at Asia Gardens was impeccable from start to finish. We were treated with kindness from the moment we arrived, and our interactions with the staff were consistently positive. The massage I received in the Thai Spa was also fantastic, set outside under a roof, adding to the relaxing experience. The kids club was a highlight for our kids. The mini dinners were great, and the variety of activities was really cool—some of which cost extra, but they were very well done and worth it. Our kids loved going there every day, and the staff made sure they had a wonderful time. Water Availability: We received a complimentary one-liter bottle daily. Additionally, water was freely available at breakfast and in the fitness studio. Room Service Fees: The 20 Euro per person charge for breakfast room service is clearly indicated when ordering and reflects the additional effort required in a large, spread-out resort like this. Anyhow we did not use this service. Atmosphere: The resort is designed in such a way that, as you walk through the beautiful gardens, you feel as though you are alone, even when the hotel is full. While the pools did have other guests, we found the space more than adequate for everyone to enjoy. The ratio of guests to pool area is far superior to many other hotels we’ve stayed at, and any noise was what you would expect in a family-friendly environment. The resort was impeccably clean and the gardens very well cared for. Overall Experience: Our stay at Asia Gardens was great. We highly recommend this hotel for anyone who appreciates luxury. We already booked for next year.

Kevin Obajt

I was there for a spa weekend and massages.i have to say it's located in a great piece of land, facilities are unique and worth trip here. Really a place where you can rest. The massages where also fine. And the pool and relaxing zone was fantastic. I will probably be back.

Patrick Leddy

The hotel and gardens are beautiful. The only big let down was that there was only one “restaurant” open. The 5 others listed on their site are closed during low season. The only one they had open was a conference room with a bar and a projector playing a football match with some pop music playing also, was a strange experience and out of context with the rest of the hotel The food was very average, at a high price.

Max Romanenko

Forget everything you know before about chill vacation! This place is unbelievable! Do not read bad reviews, it’s out of date or people are crazy. The service of this hotel is amazing!! There was only 1 person who wasn’t been rude, but not tried. But even so, it’s could ruins our vacation here! Lady on receptions desk can do a majic of you can ask nicely (flowers need to be ordered at least 24 hours before) but they managed to get it delivered to room in just 3 hours!!! The pools and territory is amazing! You clearly can feel like you on Bali! Anything you ordered by a pool, you will be served on your seat, so no need to go and bring it by yourself! The food in restaurants not the best, but it definitely a high quality food! Rooms are clean, AC works perfectly fine! It’s just a real paradise in here! Oh, and SPA is amazing as well. Everything super clean and amazing service!

Chiara Sommerhalder

We stayed for 10 days at Blau Punta Reina and it was truly amazing. Everything from the food to the drink choices, the cleanliness of the rooms, pools, resort, to the staff who were all exceptionally friendly. The view is amazing, and it takes about 10minutes to walk down to the beach. I’d like to highlight the animation team: They were all fantastic. The activities they planned were so much fun (for kids and (!) for adults) and they were so lovely, funny, empathetic, motivational and entertaining. Kiko, who’s doing all the lights and sounds of the stage is a sweetheart and works nonstop to give the guests the best experience possible. Just like Sandra, Zdenka, Rachel, Robin, and all of the other great people from the animation team. I’m usually not one to do a lot of activities on vacation, but they really hyped everyone up and I enjoyed taking part as well as seeing them perform. The restaurant staff and everyone who worked at the bar was so nice es well. They were working hard on helping guests/ giving great service/ and giving everyone a smile on the face. In summary it was a great experience and I would recommend it to everyone (not just families with small kids) Thank you, for giving us a vacation to remember :)

Carol Pritchard

Friendly and welcoming from the 1st minute you arrive. Comfy clean room with good size balcony. Good selection of food and drinks, with good staff waiting tables. Pool side entertainment is excellent, for children and adults. Jean and his team are excellent at water aerobics/dance. The girls have so much energy and the men have nice bums for the ladies to view. The animation team shows are excellent, the staff have so much energy, time for a chat and make you very welcome. Cannot say anything bad about our stay, lovely place.

Nicky Burnett

So if you get past the rude reception staff and the rooms are dated the hotel it’s self is perfection the food and drink is amazing the animation team in particular are incredible the entertainment is somethink else ! Every night was different . Fernanda was amazing and her team all so kind we were the only English on the first two nights and they were so friendly and helpfull 💕 the bar staff and restaurant staff are honestly so happy to help and check you have everthink you need . The beaches are perfect and there’s plenty to do on site , I will defo return but pay extra for the best room as they need to put some money into the rooms , pool facilities and spa is also great honestly so much for kids great family hotel xxx

Lynne CB

It's a lovely hotel. Grounds are lovely, and everything is kept clean all the time. Good selection of drinks, and the food is probably the best ai food I've had. Staff are excellent too. The room was pretty cramped and dated. The shower is not a great experience as the shower curtain was too small and kept clinging around us, flooding the bathroom each time. The rooms are also not very sound proof, constant noise. As its peak season, I found the whole experience not very relaxing at all. Too many people for the facilities. The main dinner hall was more of a job to get through rather than a nice relaxing meal. Busy, noisy, stressful. The Italian restaurant doesn't have as much choice, but we found this to be much quieter and calming. Entertainment and kids' pools and big pools were excellent, but again, there were not enough beds for all the guests, so we couldn't always get to relax there. Most days there, we had to reserve a bed before breakfast (which I hate doing) or sit on an uncomfortable bench. All in all, the hotel is pretty great but overbooked in the summer months. I'd definitely come again, as is it beautiful, however would return either earlier or later in the year, as I'm not leaving very relaxed unfortunately.

Vronnie CA

Just came back and want to share some things that might safe others from disappointments. Let’s start with the positive though. If you’re traveling with children, this hotel is great because the animation team is really something. Try to not get a room close to the tower where all the animation happens because it gets very loud at night. Also, the beach nearby is beautiful (be aware this beach does not belong to the hotel so take beverages and snacks with you). Now to the more negative parts of our vacation: The rooms need to be upgraded. There’s silicone and paint randomly put across the bathtub, probably to cover some of the mold. The door of the bathroom does not close correctly and does not have a lock. I get that a lot of hotels want to safe water but I had to flush at least three times before 3 sheets of toilet paper were down (toilet paper is too thin). The pools are beautiful and clean, but not safe. During this trip an umbrella fell down on a person, an ice pack was provided but that’s it. No apology from the hotel or anything. The umbrella broke off, which should not happen. There are so many children playing around , I can’t imagine what would’ve happened if it was a child underneath that umbrella. Only afterwards the pool watch decided to check the other umbrellas, this should be done before the pools even open. Bring your own water bottle to fill up regularly, as an all inclusive guest you are able to pay a deposit for a coin that will provide you with a small plastic cup to receive drinks. Bring beach towels since they provide beach towels for a deposit of 20€ plus 2€ service fee per cleaning. I also don’t get the amazing reviews about the food, if you don’t have high standards of food and are used to processed-like food, okay. It’s mostly tasteless and more like a school cantine. The food I can recommend is generally the breakfast at the Italian restaurant, the warm snacks at La Terre and the fish was also very good. Fruits were mostly not ripe. The plates and cups were not always clean which is gross. It did not only happen once but on different occasions and at different restaurants. Sadly we will not recommend this hotel to anyone, which I hoped I could, especially to friends with young children.