öykü Sular

As a consultant who has advised several top-tier international hotels, I feel it’s important to point out a few critical issues that need to be addressed in order for this hotel to maintain customer loyalty and achieve long-term success. I want to emphasize that most of my concerns are with management decisions, not the staff, who are generally very polite and eager to assist. 1. The Food The buffet is highly repetitive, and unfortunately, the quality does not meet the standard expected of a hotel. It often feels more like a school cafeteria, with the same rice, pasta, and fish offered almost daily. There are no special theme days featuring international or local cuisine options (such as taco, sushi, or kebab days). The chicken served is often random cuts with many bones, which is quite disappointing. Additionally, drink service during lunch and dinner is notably slow—there were times when I had nearly finished eating before my drink arrived. It’s also surprising that basic snacks like popcorn or chips aren’t available throughout the day at an all-inclusive resort. The only snack offered is peanuts from the bar between 6-7 PM, which coincides with dinner time, making it rather impractical. Furthermore, after 10 PM, there’s no food or snacks available at all, even if you’re willing to pay extra, which is quite limiting. 2. Bar and Drinks We were caught off guard by the fact that the bar stops serving drinks at 10:45 PM, which feels early, especially for a hotel that isn’t geared toward children. Even with an all-inclusive package, only a limited selection of cocktails is available—around 8-10 options—while others must be purchased. The service at the bar is also quite slow in the evening, especially considering it’s the main activity after dinner. On one occasion, we waited over 15 minutes for drinks. Given that the bar closes extremely early, adding more bartenders during peak times would greatly improve the guest experience. 3. Activities While it’s positive that the hotel offers external activities twice a day like boat trips and snorkeling, the on-site activities are lacking and underwhelming. There’s a noticeable shortage of animators or entertainers, which leaves the hotel feeling quite dull during the day. 4. Cleanliness Upon our arrival, we found that our duvet (not the cover) was heavily stained, which was very off-putting. Although the staff replaced it promptly after we brought it to their attention, the hotel should discard heavily stained duvets and mattresses, even if they’ve been cleaned. This is a hotel, not a military barracks. Additionally, the bathroom counter still had glass stains from previous guests, which wasn’t a great first impression. 5. The Weather While this is beyond the hotel’s control, I want to mention it for future guests: during our stay, the beach was extremely windy, making it difficult to enjoy the ocean. It would be wise to check the weather and wind conditions before planning a trip. In light of the price the hotel is charging, it’s crucial that management addresses these issues. Sadly, I can’t say I fully enjoyed my stay.

Papa Nivedita

We had a very good experience at this hotel. A special thanks to Mr. Vijay and Mr. Kewal for their exceptional service! They were both incredibly attentive and made sure we had everything we needed. Their professionalism and dedication to guest satisfaction really stood out, and we felt well taken care of throughout our stay.

Marlene Parkes

Our suntans will fade and we'll lose the extra kilos, but the memories of our stay in paradise will neither fade, nor be lost. We slept like babies, ate like kings, indulged in cocktails, danced with abandon, took part in all activities with vigour .... and the amazing staff at the Veranda Palmer Beach Hotel watched over us and made sure we did everything "right". Any request was dealt with promptly and speedily and always with a smile! Nothing was too much trouble, too awkward, nor ever at an inconvenient time. A huge thank you to all .... from the welcoming staff at reception, to the amazing chef and waiters, friendly gardeners, efficient house keeping (we always looked forward to the "towel art" on the bed), boat house, entertainment & exercise staff, security .... each and everyone one of you left some kind of lasting memory! Hope to meet again next year! Marlene and Maureen

Dominika Stasiak

It was the best holiday I’ve ever had! Such a lovely place and people. All hotel stuff very helpful, nice and friendly and what is more, our wedding took place in there and it was just perfect. The wedding planner Kajal put so much effort to make us happy, and she did! ❤️ We were over the moon. Now we have fantastic memories. Can’t thank you enough! Hope to visit this place soon 🥰

Agnes Mattis

We had a wonderful experience at this hotel. Service and food were excellent. And the views from our room..... The best ever!!! 100% recommended

Tim Reeve

We have just returned from two lovely weeks at this hotel on the "all inclusive " tariff. We had a wonderful time, with interesting and tasty meals, all served by delightful, helpful and friendly staff. Without exception, everyone working at the hotel was polite and welcoming and we were very sorry to leave. Clearly there are changes happening, presumably due to the recent change of ownership which meant that one of the swimming pools was being refurbished, and the a la carte restaurant was closed, but none of these factors impacted our enjoyment.

Krishan Ramburn

Nice place to chill with family. The staffs are welcoming and helpful. We visited the hotel for the second time. Our children liked the heated swimming pool. On the flip side, I felt that the kids club could be a little bit more organized. The staffs should be trained to ensure safety of the children under their responsibility at all times.

Ashley Aldworth

We stayed here without seeing a proper website or valid reviews so it was a bit of a gamble but we were extremely happy with our choice! It's important to note that at the time of staying there (5 nights end of November 24) they were still in limbo and changing ownership to the Radisson. The Aqualand wasn't open and the rooms were still being renovated. We didn't notice any renovations at all and they were very quiet and efficient about it. Some activities and evening shows were still being refined. The beach was so lovely! Sometimes a little breezy but the pool is very sheltered and relaxing so we would lounge there. Lots of good drink options on the all inclusive and buffet options varied every night. We personally preferred the A la carte restaurant at the beach though. Also check the Mauritian plugs and be sure to take an adaptor. With this now being a Radisson hotel you can also visit and eat at the other Radisson hotels nearby. We went to Azuri and came straight back cause Crystal Beach was better. Staff were always super friendly and helpful! Would recommend staying here for a relaxing holiday! :)

mphane molefe

The hotel is beautiful, however, the housekeeping is bad. I saw a rat and few cockroaches in the restaurant. The rooms were not properly cleaned. There is very little entertainment outside the hotel and visitors must know that they may be stuck in the hotel and on the beachfront in order to have fun.

Treschia Tourneur

It was my first time with my husband and some friends at Maritim Crystal and we had such a great time!! The food is amazing,staff super friendly and caring. We had a relaxing massage and i can just say that it was one of the best. I would 100% recommend a stay there.

Jolien Labuschagne

I recently celebrated my 50th birthday in Mauritius with friends from Germany, a trip we'd saved up for and were really looking forward to. Mauritius itself is a stunning destination with friendly locals, but unfortunately, my experience at the Solana Hotel was far from what I had hoped for. The hotel advertises a relaxing experience by the pool and beach with bar service, but that was not the reality. Our bar fridge in our room wasn't stocked regularly, and our towels were not replaced consistently, which was frustrating during our stay. While the food at the hotel was decent, the drinks were noticeably watered down, which was disappointing for a hotel of this caliber. A major issue during our stay was the influx of day visitors. There simply weren’t enough staff members to handle the volume of people, and it became chaotic at times. Day visitors used our towels, left bathrooms in a mess, and generally disrupted the otherwise peaceful atmosphere. The situation got so bad that we actually left the hotel for a while one day, only returning after the day visitors had gone. On the plus side, Shane, one of the managers, was very helpful and did his best to ensure we were comfortable, but unfortunately, there was only so much he could do. It’s a shame because the location is beautiful, and with the right level of service, this hotel could be a great experience. However, based on our visit, I would not recommend the Solana Hotel if you're looking for a truly relaxing stay.

Deeya Beedaysee

We went for our teambuilding on an all inclusive day package! The organization of everything was first class. The sports and leisure team is awesome. We had a great time with all the games that they prepared! The food was awesome! The service impeccable. I give a 11 out of 10 to Solana beach hotel services!

Tinotenda Rushwaya

I had a mixed experience, the location is top notch, the rooms were fine I just wish there was an extractor fan in the toilet because ventilation was not good, the bed was uncomfortable prompting me to get a lackluster massage at the resort. The food was okay, I thought it would be better but it's just fine. The service could be better, there is just a slowness to getting things done and you end up feeling like you are bothering the waiters, porters and receptionists. The resort entertainment is fantastic and I would go back if it were not for the uncomfortable beds.

Adri Combrinck

Lovely, quiet place. Our room had a fantastic view. Staff were polite but not friendly. We were asked to leave the dining room as they wanted to clean for lunchtime. Only one type of wine for all inclusive. On weekends they allow outside parties to have celebrations there. The pool was crowded and very busy. Extra activities included like glass bottom boat, snorkeling, under water walking, padel boat, sailing and tennis.

Thandile Mfedu

As a person of colour, you can expect the worst service from the waiters and bar tenders. You will get to the bar and they will continue talking to each other and ignore you like you are not there. You have to shout and do everything that other people get the best service without having to do. The waiters will check on everyone and pass you like you are nor there. This was the most frustrating part about the experience. Everything else was lovely. Just too much racism from the restaurant and bar staff. It's horrible!

Aarifah Khadun

I had an amazing experience at Ambre Hotel. The check-in process was warm and very nice. The staff at the front desk were friendly and ensured a smooth start to our stay.The food was delicious, and the variety offered at lunch was huge.I loved the pool, which was well-maintained. The staff were attentive,polite had helped us during our stay. Special thanks to samantha, Rose, Nicolette who made the stay unforgettable by their gentleness and their hospitality. I can’t wait to return.

Dhavesh Rawah (Yudish)

I had an exceptional experience during my recent visit, and I want to give a special shout-out to a few incredible team members who made it memorable! Vanessa at check-in was so welcoming and efficient. She made the whole process seamless, she was so friendly and ensured we felt right at home from the moment we arrived. Lovesh at Coral Bar provided top-notch service with a friendly, professional attitude. His attentiveness and expert cocktail skills made our evening even more enjoyable. He definitely went above and beyond to ensure we had a great time. Nicoletta at Indigo Restaurant in customer service was outstanding. She was attentive, personable, and truly cared about making our dining experience perfect. Her recommendations were spot-on, and she went the extra mile to ensure we were happy with our meal. She was exceptional, her advice were really touching. Thank you all for making our stay so memorable! Your dedication to great service truly sets this place apart. Highly recommend!

Carol S

Love place to stay. We did all-inclusive, which was good value for money s it included eater activities just as a glass boat, standing paddle, peddle boat, etc. Rose checked us in at reception, lovely welcome. DJ at Shakers was good Christopher at the games kiosk by the beach was really good Staff can be too attentive, but some might like that

tanweer jowahir

Had a great relaxing day at ambre hotel. Staffs were very welcoming. There was a girl named Samantha who was there anytime to check upon me and my7 friends. She welcome us made us feel at ease. At lunch time waiter were there at our service. Things we needed we got it in time. At lunch time staff named Deena and Samantha came to us to make sure we are good and having a great time.

Yashil

By far the best customer service I've ever seen. Super friendly staff, especially Mrs Nikoletta who gave us the warmest welcome, not to mention extremely value for money. We absolutely enjoyed our stay.

Marek Šibor

had a wedding at this hotel and it was truly amazing and we can highly recommend the hotel for a wedding. Throughout our stay and wedding, the main manager Reena and her assistant Samantha took care of us, who made our wedding unforgettable and amazing. They immediately fulfilled everything we wished for - our wedding day and despite the bad weather, they arranged a perfect day for us. We then received a wedding gift from Reena in the form of a room upgrade, when she gave us an absolutely fantastic private villa for the rest of our stay - it really took our breath away. The hotel is an absolutely beautiful place - the entire hotel is fully sustainable, the apartments are part of a large botanical garden and everything is modern and you can see how every detail is looked after. The endless beach is just across a quiet road and there is a beautiful natural park. The hotel has two large, beautiful modern pools. We had all inclusive, which was absolutely amazing - something different every day - food from different parts of the world - Asia, Europe, America, fantastic fish, breakfast or even fruit. The hotel would definitely deserve a 5* as their services are above standard and there was nothing to fault about the hotel. Many thanks to the entire staff team of this Hotel and especially Reena and Samantha.

Kelly Farrant

We have just returned having had a 10 night holiday in this resort. It is our second holiday on the island and both times we have stayed in an Attitude hotel. The service was fantastic the food is lovely and lots of activities to get involved with if you wish. We made good use of the spa facilities which added to the relaxation of the holiday. The staff can’t do enough to help you and make your holiday problem free. Our room was kept very clean and tidy during our stay thanks to Maduree. We had a few walks along the beach which is nice and quiet. We would certainly recommend this hotel as we had a lovely time.

Zuzanna W

Amazing hotel, steps away from the beautiful Belle Mare beach. We stayed at the villa which provided us with both privacy and easy access to all the facilities. Our room was cleaned daily which also included pool cleaning and fresh bottled water being delivered. One of our room keepers, Maya awas incredibly lovely and all of the stuff was always respectful and would offer to come back later if we werein the villa when they came to clean/tidy up. The food at the hotel is delicious, they offer a wide variety or fish, meat and vegetarian dishes, including western, Indian and local options. As a pescetarian I never felt like the options are limited and the food was always fresh. We tried both The Social and Kot Nou restaurants, both offered delicious meals. The pool bars have a great selection of drinks, we tried various rum-based ones with Old Mauritian being our favourite (it won't be to everyone's taste, but for someone who loves Aperol, it's a a great choice). The only complaint would be that they didn't have the lychee wine in any of the restaurants despite the website suggesting they do. It is available to buy at the shop though. The placy have an admirable eco-friendly policy with no one-time use plastic and they provide refillable water bottles free of charge (there is a refundable deposit). You can also get daily free drinks for your room fridge and snacks from the Boutique as part of the all inclusive offer. The hotel premises are covered by trees and other plants and both fauna and flora makes the place feel tropical and magical. Both my partner and I used the POZ SPA facilities during our stay, which is paid extra. I signed up for a body scrub with full body massage, which was exactly what I needed. I choose 'medium' massage firmness in the questionnaire and this is exactly what was delivered. The only reason I gave 4/5 for the location is based on the fact that the majority of Mauritius attractions are in the south part of the island, which is not a hotel issue, just something to be aware off. If your plan is to mainly stay at the hotel/in the area, they offer a great selection of free social/entertainment options, including cooking classes, fitness classes, free glass bottom boat trips, karaoke nights and many more. They frequently provide live music and the hotel has a lovely, air conditioned tea room filled with books, where you can hide away from the sun and heat, try daily tea brews and read on a comfy sofa/armchair. Regardless of whether we were in the main common areas or in our villa, the WiFi was really good. Lastly, my partner and I got married during our stay and despite some delays in communication with our wedding coordinator prior to our arrival, everything was organised exactly as we wanted it with everyone involved being extremely helpful throughout our stay, not just on the wedding day. Reena really went above and beyond to make sure we had everything we needed and helped us with some paperwork issues after the wedding despite it being outside of her responsibilities. I'd highly recommend Sunrise Attitude to anyone looking for relaxing holidays in Mauritius. If you don't have/don't plan on talking any children on your holidays, the fact that it's a 100% adults-only hotel is a huge benefit.

Mihai

Excellent parking facilities and welcome staff, I never felt so welcome in Mauritius as I did at this Resort. From the easy check-in process to the carry luggage bellboy , our entrance was beyond what we expected. Our room was spacious, clean and the quality of the furniture tailored to fit the theme of the tropics, made so relaxed and happy with our choice. The beds were excellent , I could actuallt sleep for once. The food and beverages are varied and with three restaurant you had more than enough choices on quality. The activities provided by the property from scubadiving and music in the night really encapsulated every need was met. The spas massages were so good that we actually booked it twice. To Reena, we want to personally thank you for going above and beyond at making our stay the best possible experience we ve had in Mauritius. Thank you so much.

Riaan Opperman

I only visited for dinner, so I didn’t get to see the rooms, but the overall experience was next level. The food and cocktails were amazing. We started at the first bar, which had a fantastic setting by the pool with music. After dinner, we went to another bar with a live band. The night continued with an African dance show, followed by a DJ set. All of this happened in just one evening! I can only imagine how great it would be to spend a few nights here. I’ll definitely be back, and hopefully, I’ll stay next time.

YESHA GALA

This is an edited review. We stayed at the hotel last week and were unhappy with the service & food. But the team took care of it after our complains. The GM was very helpful and made sure they serve us well. Just food can be better, although they’re trying the best. The only thing upset me was they mistakenly served me fish despite asking for vegetarian couple of time. But it was a mistake. The team tried to make it up by setting a beautiful dinner for us to celebrate our anniversary. We really liked the chopsticks restaurant the most & they catered many vegetarian options.

J L

Fantastic experience staying at Long Beach. The reliability of their services stood out: everything worked as expected. The staff was attentive, the amenities were great, and the overall atmosphere was welcoming. Many food options. I especially liked the buffet breakfast. The beach itself is super nice. It can get a bit windy in winter, so water sports can be hard to time. (Not the hotel's fault though.) Highly recommend for a hassle-free stay!

Rachel Nichols

Me and my husband have had a great time at Long Beach and would highly recommend to anyone! The food was the best part of our trip (other than being in Mauritius of course) everything was well presented and very tasty. It's often difficult for me eating abroad due to my gluten allergy but everyone was extremely accommodating. For anyone reading this, if there isn't anything on the menu that you really want, the restaurants are good at adapting to allergies. For example Chopsticks made me a gluten free pad Thai even though it's not on the menu. The hotel was in a great location with a beautiful beach and pool, lots of restaurants to choose from and the evening entertainment was great with a live band on every night (different every night). Everything was well kept with gardeners on site every day, cleaners always cleaning the communal toilets and staff around the pool taking drinks orders. A shout out to Cynthia - thank you! The staff were all extremely friendly, and very accommodating. Couldn't fault anyone. There is some constructive feedback which I would like to pass onto the hotel. Hotel The windows in our room needed cleaning on the outside, they looked very dirty and like they'd not been cleaned for some time. The rooms I feel need a deep clean, surface level was absolutely fine, but the bath could have done with an extra scrub, already mentioned the windows, the cupboards looked grubby. Music in the restaurants went from "restaurant music" to pop hits and then when someone noticed, it'd get changed back. This happened in all restaurants. It's nothing to worry about as such, just a small detail. We only get all inclusive until 3pm on the day of departure, we weren't aware of this until half way through when I asked, although we leave at 6:30pm it means we have 3 1/2 hours without drinks or we have to pay. I truly believe if it's all inclusive this should be until you depart the hotel. Also, it needs to be made clear quite quickly what is included in all inclusive and what isn't. When you choose to pay the difference between all inclusive and full board, this is usually as conscious decision so that you get all drinks and food included and don't have to think about what you're getting. I was very surprised when I found out over time that a lot of the cocktails weren't included, there was a wine list which was to be paid for, there is a crepe station which is free but if you get an ice cream from the same station it's chargeable, but if you get an ice-cream in the restaurant it's free. On a side note for guests - tips added to a cheque won't reach the restaurant staff, but cash tips do. Overall this was a dream holiday, but just a couple of things to improve on.

Jill Kobialko

This hotel is absolutely wonderful! We came for the first time early February and just keep coming back. The rooms are beautiful and spacious. The location is serene but the thing that really makes this hotel stand out is the service. The people who work at Long Beach are so hospitable and really go above and beyond to ensure our time is relaxing and enjoyable. I particularly want to mention Oliver who works in hospitality by the Beach Bar. Oliver has gives us 5 star service every time . Our kids faces light up whenever they see him and he always makes sure we feel welcome and looked after. Thanks so Much Oliver

Min Kyaw

Fantastic Customer Service, Great Amenities, but Service Can Be Slow I recently stayed at Longbeach Mauritius, and overall, I had a great experience. The standout feature of this hotel is undoubtedly the customer service. The staff were exceptionally friendly, welcoming, and always willing to go the extra mile to ensure my stay was comfortable. I felt valued as a guest, and I appreciated that they treated everyone with equal respect, with no signs of discrimination. The water activities and the spa were definite highlights of my stay. The range of water activities was impressive and well-organized, providing a fun and relaxing way to enjoy the surroundings. The spa was equally fantastic, offering a peaceful atmosphere and excellent treatments—perfect for unwinding after a long day. However, I did notice that the service, particularly in the restaurant and bar service, could be a bit slow at times. While this wasn't a huge issue for me, it’s something to keep in mind if you're on a tight schedule. Another area for improvement would be the availability of power outlets in the room. There were very few plugs, making it inconvenient to charge devices, especially in today's tech-driven world. Despite these minor inconveniences, I believe the hotel offers good value for money. The facilities were well-maintained, and the atmosphere was relaxing. If you're looking for a place with excellent hospitality and great amenities, I would definitely recommend staying here.

B Fur

After spent a week in a great Airbnb in Flic en Flac we hoped to end our holiday in a luxury environment in The Residence, well it stayed with a hope.. one needs to set expectations right and The Residence being part of GHA Discovery and a 5* our expectations were set high. Concluding it is not on par with other GHA Discovery 5* like Anantara and behind other 5* beach resorts we visited in other parts of the world. One can conclude that this a Mauritian issue where all hotels are overpriced for what you get. Positive: - great beach and clean surrounding. However keep in mind that the beach is public and it is certainly not relaxing during weekends, also many powerboats going back and forth. - size of the room and view from the balcony - walkable to some restaurants (which is nice as you can if then get some better food, there is a really nice lunch place on the public beach and with normal prices) - Generally staff is friendly but many seem to have little experience. - Food in the plantation (a la carte) was really nice. However all comes withe a hefty supplement and you end up with a bill easily comparable to any western european restaurant. Too limited selection of items without supplement. - enough beach activities like SUP, canoying, snorkling (great reef!) One comment to the hotel: due to low tide the snorkling boat and engine hit the reef a few times! This is a no go! Improvement areas: - The overall feeling in the hotel and area was a bit claustophic, we were unfortunate to be there at times of full occupancy and struggled to find beach beds. Pool beds were even more difficult to find. Despite the message that one cannot reserve seats this was widely done without taken action as we witnessed. Overall too many rooms for the hotel space - Food was a dissapointment with exception of The Plantation. Breakfast is fine but not at 5*, ie no barista coffee's or anything special, not bad but again not 5*. Buffet was not good! From undercooked gambas at seafood buffet to undercooked steak at Italian buffet (which I felt at night!) Food is extremely repetitive besides 2 cooking stations. Again not 5*. Quite strange as we read positive reviews about the food.... we can only compare to other 5* and local restaurants and this is not on par. - Breakfast and Dining room, especially the larger area is like a canteen. Extremely busy, staff running around, very noisy (echo) and zero ambiance. - We figured out there was a butler on day of departure by finding a card in our room.. well we haven't seen or heard anyone. - Safety as mentioned in the comment about the rooms. Cleaners leaving the door open the entire day is a no go! - The room door is absolutely not soundproof. - Poor service on the beach. If lucky we had someone asking once in an afternoon whether we would like something to drink. - Weird there is no pool bar..something we missed. - despite mentioning on check in several times I was GHA Titanium this didnt ring a bell. Even on check-out they asked if I wanted to become a GHA member... - Cleaning is a hit or miss. On two occassions only the bed and towels were done but still a lot of sand on the tiles and bathroom table wasn't cleaned and 3 days no water replenishment. - Gym is very very very sad! This is in the basement without any day light. Equipment is probably from when the hotel started 25 years ago. Many machines but old and cramped. - Zero activities in the evening. Besides some mediocre singing and some poor dance performance there is nothing to do. After 10pm it is dead. At least get some pool/darts possibility. Overall this is a solid 4* hotel but don't come here for a relaxed time (unless it is half full). Interesting is to see differences in the room prices. We ended up paying 250 euro/night whilst direct their best price was more than 100 euro/night higher and some prices are even around 450 euro/night. This hotel is certainly not worth more than what we paid, but again this is a Mauritian issue. One tip: rent a car! Without a car it is far from everything and you can enjoy good hikes in the south.

Steve Hutchings

Stunning location, great service across the resort. Good choice of water sport and activities included. Beach is beautiful. Great steak at the Plantation restaurant.

Gérald Pilard

We enjoyed our stay at The Résidence. It has a touch of colonial classy that makes it remarkable. The beach is nice. Activities are well organized with very nice packages like cooking courses and Rhum tasting. Rooms are nice, quiet and functional. Only downside is service as we found employees are overwhelmed, disorganized and thus are not as smily as in other big hotels. But that can be managed. Overall we had a very enjoyable stay and we will come back.

F H

Stunning hotel! Great stay and welcoming staff. My friend and I had a massage at the hotel spa and it was divine! Would definitely recommend Komal and Divya. My husband had one with a man who did wonders too. Would definitely go back when we go to Mauritius.

Dennis Hermle

Is it worth it? Yes it is! First of all, we had a booking issue. Wegen we have been in our room, an employee campe to us and upgraded our room to an ocean View terrace. The best is definitly the happiness and the Support of all the employees in the whole Hotel. It is very clean, very calm with in my opinion the best Beach of the Island. The only thing that could be improved is the food. The food is not bad but not very good either. Average. There is definitely room for improvement in terms of taste. Nevertheless, it gets 5 stars.

Mr Humble oo7

The best birthday I ever had. We stayed here for 3 nights and was upgraded to a garden beach room which was a 20 second walk to the beach. The hotel is very luxurious and my birthday dinner at the Indian restaurant was probably the best 10 course tasting menu ever a must to experience. The rum tasting was excellent and the spa massage was to die for....The beach rouge makes the beach go red at night a sight to behold and really enjoyed the cocktails and house DJ grooved us through the night. Horse riding on the beach is fun.

Nauar Knightly

Fanastic resort which is very family friendly. It was above our expectations and has a strong value point when it comes to pricing. Would definitely go again!!! Food was excellent and so many dining options. Having been to Mauritius 3 times so far this resort is the best 5-star value resort. You get above what you're paying for and well done!

Alex Besser

I visited LUX Belle Mare on October 23, 2015, during our honeymoon, and it was an unforgettable experience. The resort is situated on a beautiful stretch of beach with pristine white sand and crystal-clear waters. Our room was spacious, elegantly designed, and provided a stunning view of the ocean. The staff were exceptionally attentive and went out of their way to make our stay special. They even surprised us with honeymoon amenities that added a personal touch to our visit. The dining options were diverse and delicious, offering a range of cuisines to suit all tastes. We took advantage of some of the activities offered at the resort, including snorkeling and a couples' spa treatment, which were both fantastic. The overall atmosphere was romantic and serene, making it the perfect setting for a honeymoon. LUX Belle Mare exceeded our expectations in every way, and we left with wonderful memories that we'll cherish forever. I highly recommend it to anyone looking for a luxurious and romantic getaway.

MA Aborashid

Beautiful resort. Special thanks to Bhavish for the extraordinary service, he always went the extra mile to make us feel welcome and comfortable, we hope his efforts are properly recognized. Our compliments to the chefs at LUX* Belle Mare, the food was excellent. More specifically, the pastry chefs are top top top notch. The pain au chocolate & fruit danish were of very high standards. It takes a very talented chef to perfect such a simple pastry. Thank you all.

Jarda Duchacek

The hotel is nice, but the services are not up to par. After check-out, we paid for the hotel services by card. Unfortunately, the amount was charged twice. I wrote an email several times and urged both the hotel and the management to return one payment back to the card. Unfortunately, no response. Now I am resolving the complaint with VISA.

Khalid AlAbdulkarim

Unfortunately, our experience at One&Only fell far below expectations, especially considering the high price. The service lacked professionalism. For example, room cleaning taking over six hours despite repeated requests and the terrace never got cleaned for our 3 nights. The kids’ club was inconsistent—while the team was great on most days, the first day had only one nanny who told me that she will left at 6 PM for eating and no nanny will be there at that time. Regarding the beach, it is sandy however was full of algae, and the beach water color is not appealing for swimming. Not like the east side of the island. On a positive note, the welcoming was exceptional, and the concierge team was excellent. However, overall, the stay was disappointing and did not justify the cost or the brand’s reputation.

M.M.H

I faced some issues with Visa to Mauritius which i already applied before 2 months ago, unfortunately it wasn’t issued for me until now !! And i already contacted One&Only resort to inform them before 1 week from my reservation date ! I expect this famous and well know resorts wide world will support and coordinate with their guests in these kind of issues! This company will not be one of my options in the future trips

sam L

For the finest in hotel resort, look no further. Service, amenities, rooms, pool...food...let's just say there's very few that can match and none can better this Hotel.

Milana Alhusni

I encountered a situation that prevented me from visiting Mauritius. I informed the hotel a week prior to my intended arrival, but the management and staff were uncooperative in changing the reservation date and seemed unable to understand my circumstances. For clarity, I booked another hotel, and the amount was refunded in light of the situation. This hotel will not be a considered option for my next visit to Mauritius

Abdullah Alessa

One&Only have redeemed themselves upon a feedback, and yet again it kived up to its name. Credit goes to the whole incident management team that wlcultivated together to make the experience happen. Until again, One&Only! 👋