Aquasis De Luxe Resort & Spa

G VV

The hotel is beautiful, there are varieties of entertainment, food and drinks. The pools are clean and big enough. Staff are polite but untrained and most of their English consist of couple of words. The SPA is amazing and I had a great time and care from the girls there. Food is mediocre at best and I was desperate to have a normal espresso. Cocktails have cheap taste, I’d rather choose on the rocks. The toiletries are not being refilled. The cleaning and mini bar refills should start after 10am as some of us use the vacation to sleep in. The night shows are too late, for a person who wants to be in bed by 11pm. Couple advice for the management - a little zone for eating or swimming should be adult only, and please do not aggressively make me book 5 massages on a row when I’m chilling around the pool.

Mr Data

The hotel itself is very well presented spotless throughout plenty of selection of food and drinks available 24 hours.. It's has its own private beach with a pontoon, so sea swimming is great and the fish are everywhere just take some bread down with you and feed them from your hands. The waterpark is great, small but enough slides for everyone and well managed, so not waiting around as the staff members split the queue. There's plenty of different eating options outside and in, and they are split into age so you can have a relaxing meal without kids everywhere. 3 different seating areas and the staff members are great service is fast bringing drinks over and they also have a juice machine you can use yourself. They also have a 24-hour pool bar, everything from top shelf to ice coffee. Look around the place they have on site stores plus a tattoo place. Just book in they will also do your designs . So, in short, you won't go hungry and never be bored what a place.

Andrew Georgiev

Cleanliness is at a compromise level. There are not enough trash cans around the pools, resulting in cups, bottles, and napkins in the pools. In 7 days, they changed the bed linen only once. The child's bed smelled of urine and feces. The food is delicious and very varied. The animation is almost all day long and quite varied. the evening show is nice.

Rajan Talati

The customer service at both the restaurant and pool bar was extremely poor. The staff serving drinks were very rude, and in the restaurant, no one was willing to assist us with finding vegetarian options. We are a family of 10, all vegetarians, yet there was no support from the chef in accommodating our dietary needs. Our kids had to survive on chips and potatoes throughout our stay. I would not recommend staying here, especially if you're vegetarian. We've experienced all-inclusive plus stays in other European countries, including Turkey, where chefs were happy to cater to vegetarians, but unfortunately, that wasn’t the case here. Avoid this place if you're vegetarian.

Andrew Christie

Really nice spot. We booked the Lakeland area of the complex and I’m glad we did. The reserving towel over the sun beds was particularly annoying. This wasn’t too bad where we were but around the main pool it was a joke. The hotel entertainment staff played loud music (very big speakers) near the main pool all day, don’t get me wrong I like music but not all day. Pool games and pool aerobics all day would have also been irritating but thankfully we were no where near it. If you like that kind of thing though then get your towels out early. 😆 Meal times were also very busy at certain times so avoid 9:30am and 8pm as it was rammed. They also started to clear the food at 9pm on the dot and started with the deserts much to the disappointment of my Mrs (on the 1st day). The beer was ok (Efes) but that was it for the all inclusive, there were about 12 cocktails to choose from if that’s your thing. Wine was available but there was no choice than what was given to you, it was no chateau nerf de pape. The beach could have done with a clean up and was littered with plastics and fag ends, most people may have not noticed or even cared but personally I don’t like it. All in all we would go back here but only after looking at other places first. £2,600 for mum, dad and 9yr old ain’t exactly cheap even with a Jet2 free child place.