Be Live Adults Only Tenerife

Stephanie West

This is a fairly nice hotel . The staff are friendly and helpful. Rooms are ok ( although they are dated and could do with some TLC) . However the thing that really disappoints about this hotel is the food. Breakfast is ok But evenings , no , it's awful. The food is tepid/cold at best and not very nice. We ended up going out for dinner as we got fed up with it. Going half board is pointless if you have to go out just to get something hot and edible.

Gabi X

Horrible Experience! Avoid This Place!I was happy that my holiday ended and I was going home... I had an awful stay at this hotel. The place is in desperate need of renovation. Pictures on the website are from before opening about 12 years ago and judging from the state of amenities so is everything else.Rooms are outdated, with dirty walls, broken fixtures, and damaged flooring. Mattresses are so old and hard you can feel and hear every spring.The cleanliness was also a major issue – the bathroom wasn’t properly cleaned,bedding was stained.To make matters worse, me and my partner ended up getting food poisoning during our stay, which ruined the entire trip. The food was cold, and I couldn’t trust anything they served. I will never stay here again and highly recommend looking elsewhere. Definitely not worth the price.

Ian Palmer

A little outside from the hustle and bustle of Puerto de la Cruz this adults only venue is clean, generally quiet and well run. The staff are amazing, friendly and very helpful. The buffet style dining is always good with a range of foods you can be sure to find something to eat. Some refurbishment work is ongoing but don't let this put you off if a quiet holiday away from the booze cruisers and chaos of the south. We've been to Puerto 14 times and think of it as home from home in paradise for the couple of weeks a year we can get here.

Chris King

So the hotel has its faults, which the management is partially seeing to, but, in my experience, it is far from being a 4* hotel. The entertainment starts far too late. The meal service options are somewhat limited, and most restaurant staff lack any positive spirit. In most cases, I've half finished my main without any drink provision, and they never follow up with another drink if you've finished one. The room was adequate, the laminate was dated, and gaps in the joinery were evident in 50% of it. Housekeeping did an excellent job of making up the room, restocking the bathroom, and providing fresh towels. The one thing lacking was a desk and chair, but the balcony table and chairs did the job.. just. Also, 1 of the 3 lifts was out of service, for a hotel with floors into the teens, and also affected my satisfaction. The general layout of the hotel was quite peculiar. It is a solid 3/5* in my opinion in its current state, once the quality of these areas had improved it would be able to achieve a 4* rating.

louisa Mcmillan

This was my daughters first time abroad and we loved it there. As soon as you step out the hotel you see the beach. The pool was well maintained the only thing is they use salt water not chlorine so make sure you slap on the sun cream lol. The staff were friendly and helpful. The entertainment was rubbish