Best Jacaranda

Lidia Freitas

I was quite disappointed with my recent stay at this hotel. The food served during my visit was far from fresh — several dishes tasted like they had been prepared hours earlier, which really affected the overall dining experience. Additionally, there was no information provided about the dress code before my stay. It was quite embarrassing to find out about it only upon arrival, which could have easily been avoided with better communication. For the price and rating of this hotel, I expected much better attention to detail and guest service. Unfortunately, I won’t be staying here again. Only the location is perfect.

Struan Havlin

We have just returned from a week’s stay at this hotel on an all-inclusive basis and overall had a wonderful holiday. The rooms were spotless, spacious, and very comfortable, and the hotel facilities were excellent. However, I feel it’s important to be honest about the food, which was unfortunately quite poor and did not meet the standard expected from an all-inclusive resort. While everything else about our stay was fantastic, the quality and variety of the food definitely need improvement. Despite this, we still enjoyed our time here and would recommend the hotel for its cleanliness, comfort, and friendly atmosphere — with the hope that the dining experience will be improved in the future.

Rebecca Fairweather

We only used the hotel as a base as we are out and about for the 10 days we were away. The rooms and hotel was spotlessly cleaned, always a cleaner in sight when walk around. Only had breakfast twice the fresh made omelette was my go to which was lovely. Only marked down as the evenings we had food the food was e aptly the same so we didnt have much choice on trying different things. Seafood and Italian served all the nights we were there. Desserts were lovely gelato machine was our favourite. Would recommend for a basic hotel if you are like us out and about all day but if you want to go all inclusive you may find the food isnt worth it

Krzysztof

Well deserved ⭐⭐⭐⭐ At reception, Celia should get bonus for costumer service. She's great 👍. Javier at restaurant is the best 👍 All staff working hard and shows five star hotel standards.. I could honestly recommend this hotel for couples and families. We have great time at Tenerife enjoying beaches and park's and many other things, then we enjoyed spending nights at this hotel. Thank you for your service 🙏

Demi neatby

Just got back from 10 night all inclusive holiday with 14 other people. This hotel is not 4 star more like 2 star. We had our 2 and 3 year old grandchildren with us in buggys and often was waiting long periods for lifts in which 1 was broken down all the time we was there.the pool areas for small kids are OK but they need swim shoes on because ov the dodgy decking that surround the pool. Restaurant food seems to get worse the longer we stayed never saw any real meat all the time we was there.just curries and burgers every day. the entertainment staff outside and in never actnoliged any ov our group at any time of the holiday they seem to dislike English and we're on talking to Spanish and French people all they do is 3 three minutes dancing around the pool every day. Lastly the nightlife the kids club room is so run down and smells ov damp tables and chairs dropping to bits opens at 8.30 closes at 10.30. The piano bar is so boring the singers they have on make you go to sleep they are finished for 10 or 10.30 pm every night. the bar does all inclusive until 11.30 after that you have to pay for the drinks before they are pushing you out to close up that's if you can get smiling Johnny bravo behind the bar to serve you. Unbelievable for the price we paid other hotels around the area much better.