DoubleTree By Hilton Kuala Lumpur Hotel

Andrew Foote

The Hotel is a gem amongst the many excellent hotels in KL. It is very conveniently situated in Ampang within the Intermark Mall and is in close proxity to both LRT and MRT. Our room was large, had a wonderful mountain view with a comfortable seating area, and a fabulous shower with excellent water pressure. All the expected facilities are within the room and the hotel places its own filtered water in the rooms, a commendable environmental policy. Housekeeping standards were excellent and the Housekeeping Team were always friendly. It would have been an advantage to have a television that could be cast to, but that is a small detail. The highlight of the Hotel is the wonderful staff. All are friendly, helpful and professional in their approach. If you wish to enhance your stay, the Executive Lounge is wonderful. The food service is amazing with a live food station serving Malay dishes each evening plus a wide range of other dishes. Breakfast offered a good selection of dishes as does afternoon tea. However, the amazing team lead by Customer Service Manager, Shalinda, made the stay very special. Our thanks to Vnish, Shabby, Rosana, Izza and Yuri. A few special mentions; for Royceson whose sense of humour was delightful, Magis, who never forgot which drink would be enjoyed each evening, it arrived like magic and a very special mention for Tina who made our experience at the hotel exceptional by being so kind, engaging and attentive including when we were away from the lounge. This meant so much to us. We stayed 8 nights and it felt like home which makes this hotel so special. Is this the best hotel in KL? There are more luxurious, have more facilities and a greater number of in-room amenities. However, for value, quality, comfort and superb staff, the Double Tree Kuala Lumpur rates amongst the best.

Fara Abdul wahab

Service was top-notch; the team was attentive and polite throughout our meal. Special thanks to the Ida & Sam who made sure our table was well taken care of. The atmosphere was relaxed yet elegant, perfect for both families and business dining. Highly recommend for anyone who wants to enjoy a true taste of Malaysia in a comfortable setting especially teh tarik!

Joy Baru

I have truly enjoyed my stay here. Foods - especially the buffet selections are superb! Special thanks to chef Nagesh for his friendly gestures and recommendations on food choices. The mutton curry was among my top favourites. Room - spacious and clean. Plenty of workspace to get my work done. Customer service - exceptional! From the receptionist to the online WhatsApp team, any inquiries or requests are handled very well. Couldn’t recommend this hotel more. Looking forward to coming with my family next time.

Kanmani Muthusamy

We had a fantastic time dining at Makan Kitchen. There was a wide variety of food, and everything we tried was absolutely delicious. A special shoutout to Mr. Nagesh for his warm and welcoming service – he went the extra mile by offering to cook a cheese naan fresh on the spot, and it was amazing! The overall atmosphere, the quality of the food, and the excellent service made our visit truly enjoyable. Highly recommended!

Carol Lam

Did a birthday staycation for my son and it was so good. We took the king Terrace Suite with klcc view. Room was spacious for 4 pax and the view was amazing. They even put a birthday decor in the room. Full amenities and complimentary mini bar with snacks. We had vip check in and access to Executive Lounge for cocktails. Dinner & Bfast buffet at Makan Kitchen with kids corner for games. Lunch at Tosca before we left. Super enjoyable will be back 🤩