DoubleTree By Hilton Kuala Lumpur Hotel

remy m

Nicely situated smack downtown KL, this hotel offers VIP comforts and convenience. If the fantastic restaurant, Makan, and the sumptuous snacking and cocktails in the executive lounge are not enough, there are faring opportunities just below the hotel in the surrounding mall. The reception was a picture of courtesy and professionalism, and the dining staff were always attentive to our needs. This hotel was meant to be the base for a short vacation, but it quickly became the vacation. Would definitely recommend- especially at the very reasonable price.

Vanessa Ng

Great value - breakfast spread was amazing (I prefer having breakfast out of the hotel usually but this hotel had so many local options). Right above a mall so you'll have lots to do. Room corridors looks a bit dated and hotel is right beside a rail track (you can hear the noises!) but overall a comfortable stay. If you're sensitive to noise then it would be better to skip this hotel.

Peaches Mag

Great vacation! Excellent room service! It's conveniently located in Intermark Mall which makes it easy for food hunting and access to other amenities/place. Buffet breakfast is a must try, great variety of choices Overall! Overall, its a great place to spend for a short vacay♥️

Kamaljit Singh

I was here in the last week of Dec-2025 and had a very pleasant stay. The best part is the location and the availability of famous joints like McDonald's, KFC and Nando's in the same building. It would have been good to have tea, coffee and kettle stuff in the room which was missing. The breakfast spread was very good. The front desk staff of the restaurant was nice although the chef of the Indian counter lacked courtesy towards guests. Should be improved. Overall came back happy.

Dev Sarawagi

Disappointing Stay at DoubleTree by Hilton, Kuala Lumpur My experience at DoubleTree by Hilton in KL has been one of the most confusing hotel stays I’ve ever had. Other than the room itself, it feels like there’s no “hotel” here at all. The property is incredibly inconvenient for guests, particularly when it comes to accessing the car park. To get to my room, I have to take two separate lifts and a set of escalators—and to make things worse, the escalators were not working, and the lifts often take 15-20 minutes to arrive. It’s a logistical nightmare that no guest should have to endure. The hallways are another letdown—they feel like a depressing, poorly decorated office space rather than a hotel. There’s no ambiance or warmth; it honestly resembles a motel in some ways. The entire property feels lifeless and uninspired. Now, let me highlight some positives. The rooms are great: spacious, comfortable, and spotlessly clean. The bathrooms are also very clean and well-maintained, which I truly appreciated. However, the rooms are not without their flaws. For instance, there are only two power outlets in the entire room—one at the bedside and one at the table. Both sides of the bed should have at least one outlet, and the existing sockets are old and loose, making it frustrating to charge devices. I can’t comment much on the breakfast since I only tried it once, but the standout feature of this property is the staff. They were absolutely amazing—polite, friendly, and incredibly helpful. Their service was top-notch and honestly one of the few redeeming aspects of this hotel. To sum it up, this property is ideal if you’re looking for a clean and comfortable room in a convenient location. But if you’re expecting an actual “hotel experience,” I wouldn’t recommend it. It lacks the feel of a proper hotel and is simply a building with nice rooms. For me, this stay was a reminder that a brand name doesn’t guarantee a great experience. While the service was stellar, the property’s design and guest experience leave much to be desired. I personally won’t be returning to this property.