DoubleTree By Hilton Kuala Lumpur Hotel

Maximilian Mende

This hotel earns a strong 4-star rating, excelling in most areas with one notable limitation. The location proves to be a significant advantage, offering convenient access to key areas of the city. This strategic positioning makes it an excellent base for both business and leisure travelers. The beds deliver excellent comfort, ensuring quality rest for guests. This essential aspect of any hotel stay meets the high standards expected from the Hilton brand. Staff performance stands out as particularly impressive, with team members demonstrating exceptional friendliness and attentiveness. Their service approach enhances the overall guest experience significantly. However, the pool area presents the only significant drawback. The predominantly shaded location and uncomfortable loungers without cushioning detract from what could be a perfect leisure facility. Despite this single limitation, the hotel's strengths in location, comfort, and especially staff service make it a highly recommendable choice. The combination of convenient positioning, comfortable rooms, and outstanding personnel creates a very satisfying stay experience, even with the pool area's shortcomings.​​​​​​​​​​​​​​​​

Theresa Tan

Double Tree by Hilton is by far one of the most valued for money 5-stars hotels I’ve ever stayed at. It is located at a convenient location, within a mall. The service of the staff are great, they provide really yummy cookies for you to welcome you while you wait to queue up for check-in. My husband and I loved the rooms - so spacious, beautiful, and so clean. We also loved the room amenities and soap (v good quality). We were pretty impressed by the extensive spread of their hotel Breakfast. Everything was great and nothing short of amazing. Thank you for such a comfortable and relaxing stay, we will be back!

Marvin I Portillo

My trip this time had me experience the conference options Double Tree had to offer. They have an expansive and well supported conference facilities that allowed my company to host our events without any issues. The location is ideal too for us with most if not all needed amenities and utilities readily available for people who are just staying in the area too.

PHARMACIST LEE PING药师俐频

I stayed at Executive Suit for 4 days. The service is tip top. They provided welcoming fruit Platter and kids goodies bag which include a pair of very cute slippers. All staff are very friendly and helpful. My daughter( 6 years old )just asked about the location of the toilet, a staff offered to bring her to the toilet and waited for her until she finished and brought her back. The Executive lounge is very thoughtful. Food is generous and delicious. We will go back for sure.

Marta

The staff and hotel management are outstanding taking extra mile to accommodate all requests, unfortunatelly the hotel screams for an upgrade - it is highly molded and very humid, the floors and walls are consumed by deep mold, the air quality is very low and humid smell of mold is lingering in the whole hotel at times being masked by interior perfumes. Even tough service team did best they could and were very kind I would never stay here again and would not recommend risking your health with exposure to mold.