The Ritz-Carlton Kuala Lumpur

ser reen wong

We recently spent two weeks at the Ritz Carlton Kuala Lumpur and had a wonderful experience. The room featured a king-size bed and a spacious bathroom, adding to the overall comfort of our stay. The daily housekeeping service was excellent, the staff checked in every day to ensure everything was well. Also, we like the way they served the glass water bottles but not plastic. They even surprised us with cakes on the table most days which was a delightful touch, especially our kid likes to eat cake. The breakfast was satisfactory, offering a mix of local and western dishes. My husband particularly enjoyed the fresh juice station. Overall, our stay was pleasant, thanks to the attentive service, Ritz Carlton has done a good job to keep every guest happy!

TehTarikGO

The Ritz-Carlton truly exemplifies extraordinary service at its finest. From the moment you arrive, the staff consistently anticipates your needs, making every interaction seamless and personalized. The hotel’s retro-style décor creates a cozy and elegant atmosphere, blending timeless charm with modern luxury. Every detail, from the exquisite design to the impeccable service, makes you feel as though you're experiencing something beyond a 5-star stay. If there were an option for 6 stars, this hotel would undoubtedly deserve it. A truly exceptional experience!

Franky Accomando

Velu and his staff made this stay incredibly special. Words cannot express our gratitude for Velu and his staff’s level of service. Incredible professionals and amazing people. All aspects of the stay were top notch. We are already talking about coming back just to stay at the Ritz again thanks to this staff and beautiful hotel. Highly recommend!

Oranuch Pongsa

Staying at the Ritz-Carlton Kuala Lumpur was like stepping into a world of luxury and comfort! From the moment I walked in, I knew I was in for a treat. The room was massive and beautifully decorated, with every gadget and appliance you could think of. The bed was so soft, I felt like I was sleeping on a cloud. And the bathroom? Absolutely fabulous! The bathtub was perfect for a long, relaxing soak, and I loved that the shower and toilet were separate. Room service was top-notch. The staff was always friendly and ready to help with anything I needed. Plus, the hotel's location couldn't be better. It's right near some of the best luxury and outlet malls, so there's plenty of shopping and dining options nearby. Overall, staying at the Ritz-Carlton Kuala Lumpur was an amazing experience. If you're looking for a place that's luxurious, comfortable, and close to all the action, this is it!

Chantelle Quek

We booked a three bedroom suite for the weekend. It was massive, yes- but upon closer look you could tell the furniture was falling apart, there was an incessant leak that wouldn't go away and that smelt. They sent people up to take look for 2 consecutive days. That means staying in the room and waiting for them to get it fixed. (It was not fixed.) Breakfast was not complimentary, but it remained the same throughout the 3 days. No variations.. I expected more from a 5 star hotel. Location was good though. I don't know if I'd recommend this to others.