Grand Hyatt Kuala Lumpur

Muhammad Imran

Grand Hyatt, you have been amazing! I really enjoyed my stay there for about a week. It was cozy, comfortable and luxurious! The food was very good and i especially love the roasted chicken rice. A simple dish but so well executed. The service was also amazing and the staff were super friendly! I would love to stay here again if i have another opportunity. Thank you Grand Hyatt!

Amalina Tajudin

Staying at this hotels twice to celebrate our wedding anniversary is the best choice we have made. The staff is friendly and always at the top to provide best services. The breakfast at Thirty8 is something I always look forward every time staying at this hotel. The most important part, the cleanliness of the room and dining place are at top notch.

Norasniza Sarbini

Booked the hotel for a 3D2N stay. The location of the hotel and its grand building were things that first impressed me. There was always staff members on duty to greet you and offer assistance at any time of the day. However, I felt that placing the check in reception at level 39 was not such a great idea. We had to take the lift up to level 39 then switch to another lift down to our room on level 20. Kudos to staff members for being so proactive on that day to lead us to another level to do our check in (they had another event that weekend so it was quite crowded). For the rest of our stay, we had to keep going to lvl 39 from our lvl 20 in order to go to grnd level and then up again to lvl 39 before going to our room at lvl 20. We booked for a garden view room but it was more the roof top of the KL Convention centre. If I looked harder, I can see the KLCC garden and pond in the distance The room though big and spacious had a big carpet covered mostly by the bed. It left v little carpeted surface for us to do our prayer on 😰. The bed was a bit soft for my liking and so were the pillows. I must say that the excellent service staff and the fact that it is quiet, I may not want to return to Grand Hyatt again simply for the fact that it’s such a hassle going up and down the lift all the time and it’s not so comfortable bed.

Mary Yu

The stay at this hotel was so good, it may have ruined all other hotel experiences for me. Beautifully large clean rooms with excellent amenities. The breakfast was amazing w/ the biggest spread ever buffet style and made to order options. The choices were endless and anything but basic. Staff is amazing too. We did have the luxury of being globalist guests and treatment was superb! Happy hour at the lounge was full on free dinner buffet plus unlimited premium liquors. Bonus: excellent view of the petronas towers and the fountain show from the Lounge! The staff were so kind and even gave us a parting gift of Malaysian pineapple cakes. I can’t even tell you if I loved the city itself…I do know I’d come back just to stay at this hotel.

Doeke Bonga

Went there for a weekend getaway and the team was welcoming and efficient. Great room which felt like a home and the breakfast was one of the best ones I’ve ever had. Endless options and great flavors. Anyone on the fence about getting room only or with breakfast, I can highly recommend taking the breakfast. Overall great experience, happy to go back and recommend