El Karma Aqua Beach Resort

Katie Brooks

Ahmed lotfy at beach bar, very friendly service, always smiling and very helpful, his bar always clean. First bad experience with Chinese restaurant, manager abrupt and rude to myself. Animation team friendly like always, and a done a great performance on new years eve, massive WELL DONE guys and lady's. Reception the two ladies behind the desk were very friendly and helpful with change of room, but two men behind the desk were ignorant and rude and unhelpful. Room kept clean.

Justyna Mikołajczyk

The New Year’s dinner was extremely disappointing. The bar was closed at midnight, which is absurd for a New Year’s Eve celebration. There was no option to purchase imported alcohol, and even buying Red Bull or Coke was an issue. The available alcohol was of very poor quality. The New Year’s party ended at midnight, followed by a very poor disco. We paid around $60 for a poorly organized event and didn’t even receive a glass of champagne. This was a joke. Most of the staff unfriendly, and the food options at the hotel were also quite limited and unsatisfactory.

Olga Levinta

I had a chance to spend a week in El Karma Resort, my first experience in Egypt. Overall the experience was nice. Walking distance to the sea, many pools ( which is big plus) . Food was alright . Room was spacious. The most important was the hospitality of the staff. Front desk always responsive and friendly, animation team did everything to make us feel happy and entertain, lifeguards at the 1st pool ( Abdo and Ahmed) were very nice , friendly and helpful. Always there for the guests, especially kids ( laughing and playing with them). Respectful and polite with elderly people. Very good young men

Nahila Khan

Beautiful location, rooms were good. Amazing pools! Beach clean and amazing. The BBQ was amazing, but general daily food wasn't very good variety was ok but too much of the same foods daily. Needed more variety. More Egyptian foods. The service was great. We got what we needed when asked for it. Thank you for the hospitality El Karma.

Gameel Dalate

Shocking experience my money was stolen from the safe I stayed at this hotel and unfortunately had a very negative experience. On the last day of my stay at the hotel, 500 euros were stolen from the safe in my room, even though it was secured with my own code. It was very disappointing to discover that the safe here does not provide any real security. After the incident, I immediately went to the hotel staff, but their response was extremely disappointing. Instead of starting an investigation or offering any support, my problem was ignored without any solution being offered. It seemed as if the hotel did not take this problem seriously. This is in addition to the lack of cleanliness and disorganization. I would like to warn all future guests: if you decide to book this hotel, be very careful and think twice before bringing any valuables. It is unacceptable that such problems occur in this hotel and that the level of customer service is this poor.