Fiesta Americana Condesa Cancún

Mike Stanfield

My wife and I had a wonderful trip. The resort is beautiful. Not overcrowded and well staffed. We did not have a sea view room, but because the room has a very small “balcony” (it’s only about 18”) you can see the water. The food in the buffet and specialty restaurants was excellent. People do hold chairs a lot so getting up early and getting chairs is a good idea. The service was very good. We would definitely recommend.

Pilan

Great Location and Friendly Staff, but Food and Check-In Need Improvement We stayed at Fiesta Americana Condesa during spring break, and overall, we had a good experience. The hotel’s location is beautiful, and the beach is absolutely gorgeous. In March, there is some seaweed, but it wasn’t too bad. However, the waves were quite strong, so keep that in mind if you’re traveling with kids. That said, my child still had a blast playing in the water. The hotel staff were very friendly and helpful, which made our stay more pleasant. However, the food was disappointing—there weren’t many kid-friendly options, and my child didn’t like any of it. The hamburger at the pool was particularly bad, and the overall quality of the food just wasn’t great. If you’re traveling with picky eaters, you might want to consider other dining options outside the hotel. Also, the drinks at the pool were watered down, which was a letdown. Another issue was the specialty restaurants, which operate on a first-come, first-served basis and do not take reservations. This meant long wait times, especially during peak hours, which was frustrating. It would be much more convenient if they allowed reservations to better accommodate guests. The room was nice and clean, but check-in was a bit frustrating. While check-in time is 3 PM, our room wasn’t ready until after 4 PM. It seemed like they needed more housekeeping staff to manage the high volume of guests. Overall, the beach and service were great, but the food, check-in process, and restaurant reservation system could be improved. If you’re looking for a hotel with a great location and friendly staff, this is a solid choice, but if food quality and dining convenience are important to you, you might want to explore other options.

Daniel C Miles

We had our wedding here, and we stayed for nearly a week. Both the wedding and the stay were fantastic. The resort had everything a person could want. Great pools, beach, food, staff, activities, bars, restaurants, etc. The wedding was very beautiful and extremely well-done. Huge thank you to Alma (wedding coordinator) for coordinating everything leading up to the event and also for her outstanding work during the event. We were thoroughly impressed with her abilities and professionalism. She made everything work out perfectly! Great resort, extremely well run

Michelle Cook

We loved our stay here! I took my 18yr old for a mom and son trip during spring break. While this is not a party resort, there were a variety of people, including some college kids. The food is AMAZING, even the buffet. Bring a reusable water bottle- they have refill stations throughout the resort and will even put your bar drinks in there. The staff is top notch, very kind and eager to service you. I never had anyone push me to buy anything. We stayed in a plunge pool room, which had great access to everything. The beach area is kept as clean as possible and was lovely. The pools are clean, and housekeeping was great. The rooms are very clean, but there isn’t a lot of privacy for the bathroom area. That did not bother us though. A special shout out to Fernanda, who I briefly spoke to the day before we left and also emailed a few requests prior to our stay. She was wonderful! We went on an excursion and needed a taxi to go into town briefly and everyone was efficient and made that happen with ease. I also decided to get a massage at the spa the day we left, and it too was great service. The drive from the airport to the resort is only about 15-20 min. We loved this resort and everything about it and will be returning!

Jason Diamond

My wife and I took our two young children to Fiesta Americana Condesa in March of 2025. We had a great time and felt the resort was well worth the money. The entire resort was very kid-friendly, had plenty of food options, and was in good condition. All of the staff were very friendly and happy to help. A couple of negatives are that the food was very mediocre, and while kid-friendly, there were no kids menus, kids cups, kids toys, etc. You need to be prepared to bring your own. We felt the hotel was a good value and would return again with our family in the future.