Grand Hotel Excelsior

Gerard

We spent 5 nights and really enjoyed it. Decor is a tiny bit dated (or has an old world feel). The staff are very good and it's great to be able to swim in the pool or sea. A short walk past the Triton fountain into Valetta makes the location very good. I think they offer a shuttle if you don't like the walk up the hill but we never used it so not sure of the details.

Ralph Berry

This hotel is in a tremendous location for visiting Valletta. Hotel itself is good, with comfortable rooms and beds. The pool area is excellent, with a large pool and also access to swim in the sea. Plenty of shaded areas and an attentive bar staff. The indoor bar areas and public areas are perfect for meeting or to grab a small meal and a drink. I wish the hotel had a good restaurant, but there are just basic small places to eat, not a formal restaurant. But that was okay as we walked into town where there are many good restaurants. So all in all, I can’t rave about the hotel, but also no real issues at all. If I was returning to Valletta, this is where I would stay.

Rob Miles

We had a fantastic stay here. Yes the rooms are showing their age a bit, but the location and the quality of the pool and other facilities more than make up for any shortcomings. There is always something going on, the indoor pool is wonderful for a dip in November and, as seasoned traveler I really appreciate a fridge in my room! Walking distance of the city centre and all the night life, its own sea access and pools and at a very affordable price if you keep a look out for their offers. Would we stay again? 100% Already checking their website : )

Ellie Heale

After booking to come, I saw numerous negative reviews of this hotel which made me quite skeptical. However, our stay on the whole was pleasant. The hotel is in a great location; it’s a 10 minute walk into Valletta (although there are a lot of steps) and we enjoyed numerous trips and dinners there throughout our holiday. Both the indoor and outdoor pools are lovely and there are always beds available to use. Rooms are air conned well and were cleaned to a high standard daily and staff were always pleasant and polite. However, there are certainly a few things which could be improved. Starting with the service - on the whole, the service was poor. Staff are very busy which makes me wonder if the hotel is understaffed; we had to ask numerous times for the same thing on several occasions, at breakfast no staff member approached to ask if we wanted tea or coffee - we had to go and ask them ourselves each day and one lunchtime, we waited around 20 minutes at the pool bar before our order was taken. One afternoon, my partner’s shorts also fell off our balcony onto the roof below; they were easy enough to collect via using another room’s balcony but we had to speak to reception four times before this was done. Another issue was around half of the umbrellas by the outdoor pool were broken meaning shade was limited, even though it was 30+ degree weather, plus the steps into the sea were extremely slippery; we witnessed two people fall on the same day and said to the staff they should put a sign up. Finally, the prices of drinks were ridiculous - €5 for one glass of Diet Coke, which was flat and tepid. The fizzy drinks from the pool bar are poured from large 2L bottles meaning they’ve gone flat and they aren’t kept in the fridge. On the whole I would stay here again, but for a 5* hotel there are definite improvements to be made.

Geoff Ellam

Very nice hotel with a couple of minor drawbacks. The first room we were offered smelled stale and damp so we were located to a better room which was much better. Room cleaning could have been better and I did find a couple of old fingernails on the carpet. Generally the staff were polite and helpful. The food buffet was excellent and reasonable value. Would I go there again?Yes for sure.