Daniel Robinson
The restaurants serve such good food and the services we experienced in both the restaurants we went too (steak one and the Asian one) was exceptional.
Great hotel, great service and a great stay! Highly recommend.
Only thing I would say is to have a car if you want to explore outside the hotel, as there's no access to the sea or beach areas. We had a car and well worth it!
Chelsea Kinnee
Kind of a typical resort experience. Some people might give 5 stars, I’d likely go 3 if I was stacking it up to my own personal hotel taste. It’s comfortable and clean and renovated and great if you’re looking for this specific type of hospitality experience. The sushi place was a cute garden vibe but we didn’t end up eating there. I think the food could generally be better at this price point.
My favourite part was the hammam in the spa! Very relaxing spot to hang out after a treatment if you choose to have one.
Andrew Muscat
AMAZING Hotel! The amenities are of the highest standard. Staff are all happy and extremely helpful. Buffet breakfast has a huge variety including local cuisine and all so good. The 3 pools suit all ages and people and is extremely well maintained. Food at restaurants and room service is all delicious. We thoroughly enjoyed our stay for our honeymoon and would stay again in a heartbeat. Well done to the whole team for a truly 5 star experience.
Tony P
Stars without the Stuffiness, Confidence Without The Condescension.
This trip was booked through Jet2’s Indulgent Escapes, and it delivered on every promise, providing a truly indulgent experience.
### Overall Impression
This hotel absolutely lives up to its five-star rating but in an understated, relaxed manner. Everything functions as advertised, seamlessly blending efficiency with genuine friendliness. The unforced smiles from the staff are a direct reflection of the way management values and treats their team, which is evident in the care and professionalism shown at every turn. The atmosphere is one of mutual respect and happiness, truly showcasing what a well-managed, multicultural team can achieve.
### Accommodation
Our room was generously spacious, spotlessly clean, and incredibly comfortable. There was an abundance of amenities, including toiletries, tea, coffee, and more, all replenished daily. Every detail was thoughtfully attended to, ensuring a comfortable and worry-free stay.
### Pool and Spa
The outdoor pool areas were exceptional, offering a variety of zones to cater to all guests, including family-friendly and adults-only sections. Sunbeds were plentiful, and unlike many other resorts, we never encountered the typical 'towel on every chair' dilemma—perhaps we were fortunate, but it felt like a reflection of the hotel's attentiveness.
The spa was immaculate and luxurious, providing a range of facilities. We indulged in the Hammam pool, inhaled the soothing vapours of the steam room, relaxed in the sauna, cooled off in the pool, and unwound in the Jacuzzi. It was an experience of pure bliss.
### Fitness Centre
The fitness centre was a standout feature. Equipped with state-of-the-art Technogym cardio machines, it was the most accessible I’ve encountered as someone who is blind, making adjustments to resistance easy. Although I didn’t try the free weights, those using them seemed thoroughly satisfied. Notably, the water was served in generously sized beakers—an often-overlooked but much-appreciated touch.
### Food
Every meal was a delight, but as the hotel’s restaurants are listed separately on Google, I’ll leave detailed reviews for those spaces individually. Suffice it to say, the dining experiences each deserve a five-star rating.
### Value for Money
We opted for a bed-and-breakfast rate to enjoy a mix of dining out and in-house meals. When we received the final bill (excluding the B&B rate), we were pleasantly surprised. Despite the five-star luxury, we never felt overcharged; on the contrary, it felt like great value.
### Accessibility Awareness
It’s regrettable that accessibility often needs to be a concluding point in many reviews, but the Kempinski shines in this area. Throughout our entire stay, we encountered no issues—everything was seamlessly inclusive.
### Conclusion
Simply put, book your stay and Savor every moment. And once you’ve enjoyed it, start planning your return.
Denise and I are in complete agreement: this was one of the finest experiences in our many years of travel. Thank you, Kempinski.
Sash Shetty
The hotel is beautiful! Hard to go explore as you won’t want to leave !
Staff were friendly and professional! Took time to show us different room options to cater to my disability.
Only issue we had was noise. We had a couple directly below us fight and argue late night and we could hear everything. Super annoying as it’s not the hotels fault but surprised with how much we could hear even though the room was a floor below.
Breakfast was amazing with heaps of options! Staff at the spa were really polite and friendly! Definitely try the male therapist Arun for a hard massage !