H10 Atlantic Sunset Horizons Collection

Yixiong Zhao

We stayed for five days, I would like to extend my heartfelt thanks to Noemi, who very kindly helped us resolve the issue and even compensated us with dinner. If she hadn't helped us solve the problem, our trip might have been very unpleasant. Upon arriving at the reception on the first day, I realized that the rooms were not the sea view room I had booked. This was confirmed when we went to the rooms. We spent the whole day negotiating with the reception, and at the second day the customer relationship resolved the issue for us, offering a dinner for compensation and refunding the price difference. Apart from this, the hotel was very good and worth recommending. In truth, we didn't care much about the compensation or the price difference. We had prepaid for two expensive rooms and hoped to receive the corresponding accommodations, rather than spending a day resolving issues. This is an area that could be improved. Overall, the hotel is worth recommending, but pls to contact the customer relationship department if you encounter any problems.

Lewis Barker

We had a fantastic stay at H10 Atlantic Tenerife in January for a week. From the moment we arrived, the staff were incredible — so welcoming and attentive, making sure we felt at home and had everything we needed. We went all-inclusive, and the food was top-notch. With access to three different restaurants, there was always something new to try, and the variety never left us feeling bored. Plus, the drinks options were plentiful, and it was a nice touch to have our minibar regularly stocked. Our family room was spacious, spotlessly clean, and well-equipped. The access to the balcony and the pools was a great bonus. The hotel itself was immaculate, and you could tell everything was well-maintained and run smoothly. A highlight was the free photographer service — we had a fantastic photo session with Jonas and his team, and the photos were beautiful. The underground parking was secure and convenient, and the hotel’s location was ideal. It was easy to get to from the airport, and we were able to take plenty of walks with our pram, with lots of family-friendly areas nearby for exploring. The gym and wellness spa were also excellent, and we enjoyed some wonderful massages during our stay. Overall, we would highly recommend H10 Atlantic Tenerife to any family looking for a relaxing, well-managed resort. We’ll definitely be booking again for our next trip!

Nonstop Eating

Nice clean and spacious room, loved the pools and the fact many families with kids stayed there making me feel pleasant and exuberant! They offered free birthday dessert and champagne (thank you)! Down side was breakfast and dinner buffet were monotonous, pretty much the same food everyday.

Glenn Portnoy (Glenn)

Our family of four (two adults and two early teens) thoroughly enjoyed our week at H10 Atlantic Sunset. The hotel is spotless, and our room was clean, well-equipped, and spacious. We opted for a swim-up room, which was a definite highlight—the sun hit our balcony from 9 AM to 4 PM, making it perfect for relaxing. The staff were exceptionally friendly and professional, which was great to see. The food was of a good standard, with a varied buffet each day and a selection of à la carte restaurants to mix things up. The hotel is in a quieter part of the island, with local restaurants and a supermarket just five minutes away for convenience. There’s also a lovely coastal path, ideal for evening strolls. The hotel has 3 main pools, it was no issue to get a lounger and you can be with the younger families, or have some peace and quiet around the infinity pool. For families with younger children (under 10), the hotel is very well-organized and an excellent choice. However, the evening entertainment was a bit underwhelming—of amateur standard with limited seating—and there were no dedicated activities for teens, which was a drawback for us. For this I am giving the over all review 4 stars instead of 5. I would return to this hotel, but only if our teens were traveling with friends.

Robert Petković

Excellent breakfast and dinner in a good restaurant with a rich selection, which is the "least impressive" of the restaurants the hotel offers. The room is very good, with a nice bathroom and walk-in shower, and a large balcony from which you can watch the sunset. We didn't even turn on the TV, but we commend the two USB sockets on each side of the bed, which allowed all our electronic devices to be fully charged for a new day of adventures. Although it's above the road, traffic isn't heavy, so the room isn't noisy. The neighboring Hard Rock hotel produces more noise, but it's tolerable and doesn't disturb sleep. The hotel also has a garage from which you can easily access the rooms, so we didn't even see the reception except on the first and last day. The pools are excellent, heated and with salt water, making swimming quite pleasant even in February. We believe we'll return again, as well as visit other H10 hotels around the world. Disliked · We booked a king-size bed but received two regular beds placed side by side. We had two mattresses, two sheets, and two duvets, which were arranged very narrowly each morning, so we had to struggle to pull out the bedding and get into bed. After that, a "gap" usually formed between the two beds, which easily moved apart from each other. It definitely wasn't the king-size bed experience we expected, but if that's the only thing we can fault them for, then you know how good our stay was.