H10 White Suites

David Ball

Just returned from 5 nights and had a wonderful time. The hotel is in a great location in easy reach of a lovely beach and the main promenade. The rooms were spacious and well equipped. Terrace was great and the double bed was huge and very comfortable. Just a few little signs of wear and tear but otherwise great. The hotel and grounds are reasonably compact which gave it a nice quiet and personal feel. Food was nice and the Italian restaurant on site was superb. What made it was the lovely staff who really did all they could to give you a great experience. Would definitely recommend and re-book without hesitation

Julie French

Just back from a weeks’ holiday at this hotel. There were pro’s and cons. PRO’s: - The hotel itself is lovely, the staff friendly and polite. - The location is amazing. The beach, shops, bars and restaurant are within a 10 minute walk. I’ve never seen so many shops in a holiday location before. - The sunloungers are the most comfortable loungers I’ve ever laid on, very padded, you do need a towel on them as they get extremely hot in the sun. - The bedrooms are spacious, the bed is huge and comfy. There were some English channels available (BBC 1 & 2, ITV and Channel 4) - The air on is a little noisy but ok CONS: - It’s a shame that sunloungers were being ‘reserved’, even before 8am in the morning. Some not being laid on till the afternoon. I didn’t spot anyone removing towels after a non show. - Food, sadly there really isn’t much choice and the food certainly isn’t hot. Even going to eat when the restaurant opens at 6pm didn’t make a difference, the food was still lukewarm. Saying that, the food served in the pool bar at lunchtimes had more choice and was hot. - The evening entertainment was for 1hr per night (9-10pm) mostly singers and it was loud, too loud at times. The food has definitely put us off returning to the hotel.

Louise Apperley

This Hotel is Amazing. Great Food. Lovely Rooms. This Is My Second Time. Better Stay than last year. Pool Area clean. Had a Gorgeous make over. Definitely coming back again. Sea really close with Shops Bars Restaurants.

Kath

Attached photo shows responder is lying. Please reconsider. So so sad that our summer holiday was ruined. Building works meant that one pool was out of action. Our room which we paid for as a pool view room was facing this building site, builders making noise from 8am. Crammed next to each other round the one remaining pool. Overheard multiple conversations from other guest saying how disappointed they were. When mentioned to the hotel they said this was stated on the website. It was- in the tiny fine print at the bottom of the page. No pressure in the shower. Food lukewarm at best. AC flakey. Check in took about 40 mins. Good location. Please reconsider booking this if you are able to. They say it will be done soon but we have seen tidier rubbish tips.

Jon Newton

Food was the spoiler at this hotel. The rooms were nicely set up &reasonably spacious. The staff were very friendly & helpful. The pools were clean & well maintained with ample sun beds, unfortunately spoilt with the usual 'reserving' by towels, something that's widely accepted but unnecessary. Hotels should adopt a 'no reserving policy' as some people put towels out before 8am but didn't return until the afternoon (hotel staff here don't even follow their own 'no towels before 8am rule'). How selfish some people are but the typical mentality nowadays, me, me, me, stuff everyone else, shame on you all. There's an ample poolside bar/cafe & outdoor evening entertainment by way of live music for an hour. There's also an indoor bar in the reception area where its quiet. Drinks & food from the bar are added to your 'check-out bill' by way of a convenient wrist band which is also your room key, mealtime drinks are the same. Drink/food prices arent listed anywhere, so your checkout bill may be a bit of a shock unless you are all inclusive. The facilities are sufficient, regularly cleaned & the hotel has a nice relaxing atmosphere. Probably deserves the 4 star rating for its facities but definitely spoilt by the food which is more 3 star at best. There are 2 restaurants and both are set out very nicely. You can swap 1 evening meal in the normal restaurant for a one in the Italian (if on a weeks half board) as an alternative and you book day & time as to what's available. The main restaurant is the usual buffet style & serves enough, unless you're gluten free. Fried eggs & omelettes were cooked in front of you at breakfast, however more than 1 fresh pancake was nigh on argued about, by the chef. Other cooked items were out & under heat lamps to keep hot but there was no rush to fill the emptied bowls of cereal or any other popular dishes. There seemed to be ample/choice of bread & a toasting machine which is always popular. Sweet items & cheese were also available, continental style with cold meat. Coffee was by way of a machine but cups were not quite thimble size, more child size and there was a regular queue at the 3 machines. Unfortunately, nothing had very much of a taste, even the beans looked anaemic in watery tomato sauce. We didn't have lunch, being half board, although you could swap your evening meal for lunch, by request. Evening meals were quite limited in choice. There was always a good selection of salad, however soups were really watery and tasteless. It was fish or pork the majority of evenings at the cooking station. There was a dish of pasta & one of rice available, but both were usually under a heat lamp & dried out or hard & potatoes cooked in their skins were the same. I couldnt see what sauce you would actually have with them unless they were just alternatives to fries, but again everything was very bland in taste. There was always fruit available albeit in childsize pots. Dessert was ice cream scoops or cakes and unfortunately was the mass produced sponge with pretend cream. There was a nice banana cake, cheesecake & custard flan available separately on different nights but you had to be quick to get a piece. The later you turned up, the less choice there was, as refilling was slow & limited. We talked to quite a few other guests who all said the same about the food. Conclusion; food is important to us, so although the hotel ticks the boxes as to what most people like, we won't be returning. Sooo glad we weren't all inclusive, we've never eaten as much salad & can't wait to get home for some tasty chicken & beef aswell as looking forward in being full after a meal.