Hotel Beatriz Costa & Spa

carol curly

Here now, food is probably 2-3 star. Always just about warm, never hot, boiled eggs for breakfast always cold. Choice of fried eggs or omelette, I had a fried egg and it was cold. Paella the same each day, Lunch is basic, never really differs. Dinner is slightly better but still just warm. I think it could be so much better. You can upgrade to premium all inclusive but it just gives you a different area to eat the same food, water on your table and tea and coffee in your room, which I think should be standard. Wine seems to be watered down in my opinion. On the plus side desserts look very nice. Hotel in general is very tired, our room is very dusty around the edges and under the beds are dirty, housekeeping every day and towels replenished if you pop them in the bath. I wouldn’t come back here, which is a shame as the pool area is beautiful and the indoor pool/spa is lovely (however needs updating). Been here 5 days and have to keep the same pool towels or pay for clean ones when you need them, it seems as though they’re trying to make extra money for anything they possibly can. It’s supposed to be all inclusive but in my experience that should mean all inclusive. Feels like miles from anywhere, on top of a hill.

Garden Girl

We enjoyed our stay here. The beds were comfortable however the entertainment is very loud in the bedrooms, due to the atrium and it goes on until 11pm every night. The gardens and pool area were clean and beautiful.

Jennie Baker

Just came back from here. The food was awful cold and under cooked. The room was just about liveable. Dirty towels and the wardrobe door fell off. The bed linen had holes in it. Very dated and needs refurbishing badly. The songs played are on repeat so the same ones all the time. The entertainment man Tyler was great tho. It's doesn't have much around the area a free bus which no one told us about until the last day. It was nice to get away but I won't go back to this hotel.

Anita Webster

This is a 3 star, not 4. It has been downgraded due to poorer standards. I have just returned from this hotel. It is trying to upgrade beds (appear to be very comfortable as well) due to a recent outbreak of bed bugs. ( we never experienced this, but it has had an outbreak) I went to this hotel about 15 yrs ago and only revisited as a friend was staying 100 yards away. There have been no updates to the property since I visited previously. So far as to say it is well used and dated. The luxury spa (as advertised) is far from. The only areas of the spa areas working were the steam and sauna. The hot/cold treatment caves were not. The gym has out if date equipment and definitely breaches health and safety. There is no workable/adjustable equipment, which consists of 2 bikes (you need to have long legs to climb on), 1 cross trainer, and 1 treadmill. Very disappointing as I was looking forward to using these facilities, particularly as the weather was not as nice. It was full when 3/4 people were in there. The food is bland, tastes the same no matter what you ate, and it was tepid. I used the microwave every day to heat my food. I understand from a waiter who seemed to be everywhere all day, dining, bars, cleaning... 10 staff were off sick and 7 new staff as he described "kids would go in the morning and didn't come back in the afternoon " What staff there were, in all services were lovely, polite and courteous Having said all this, speaking to others mainly pensioners who were staying a number of weeks. They were satisfied, so perhaps my tastes are not as open as their's? It's a beautiful hotel unfortunately in need of a serious upgrade, inside and out. And a must is to review of the catering. It seems many many people are saying the same thing about the food. For me, I will not visit again. The distance from the centre is great too, and if you're less able bodied, and have insufficient funds to pay for taxis or use the limited free bus to town your confined to the hotel as there is nothing around to visit.

Jeyabalan Latha

Very good hotel, came here in February. Very friendly staff in the reception, we asked to swap the room, they did it in a day. Food is extraordinary tasty. Highly recommended. Will go back again.