Hilton Bali Resort

James Russell

What a great experience. Driving into the complex, you very quickly get a sense of the scale of the hotel. We were greeted by people who were all to willing to help you out and make it a warm welcome. The room was nice and for the most part tidy. There is some work needed to tidy some parts of the place up but overall it is still in good shape. Enjoyed the variety of food from breakfast along with the restaurants available on site. Food on site is expensive but as are most options in the Nusa Dua area from our experience. Staff were all great, could not fault their tentativeness or service levels at all. Will definitely be returning for another holiday at the hotel.

Gloria Theeng

I recently stayed at Hilton Bali Resort in Nusa Dua, and it was an absolutely wonderful experience! From the moment I arrived, the customer service was outstanding—every staff member went above and beyond to make my stay special. The late-night room service was excellent, always prompt and accommodating, and the housekeeping team kept everything spotless with such attention to detail. It truly felt like they were too good to be true! The resort itself is stunning, and the buffet breakfast was top-notch, offering a wide variety of delicious options to start the day. Everything about my stay exceeded expectations, and I will definitely be back. Highly recommend to anyone visiting Bali!

Rebecca Jayakody

One of the best resorts we’ve been to! Absolutely stunning views and luxurious set up. We loved our stay here. The staff went above and beyond to make us feel welcome and comfortable. The resort is huge with several stunning pools. We loved the water slide and the pools were kid friendly as well. The beach is beautiful and clean. The view from the cliff tower was magical. Definitely recommend staying in the cliff tower. The breakfast spread was so huge with a vast variety of dishes. We loved the local dishes and the baked items. The property is well maintained with beautiful lawns and clean corridors. Absolutely magical experience!♥️

C Math

Wow! The Hilton Bali Resort is a palace. The grounds are breathtaking and enormous. It takes an army of excellent employees to care for such a large resort. I have stayed in a lot of resorts in destination locations and often the grounds tend to be a bit shabby compared to the images and description seen on the websites. The Hilton Bali Resort comes the closest to being as pristine as the images depict. My wife and I chose to stay in one of the Villas which offered a private pool and quite a bit more privacy than one of the rooms located in the main buildings. I would strongly suggest anyone else do the same, unless you want the ocean view and a slightly shorter walk to the ocean and/or pool. Right from the start we were catered to by managers such as Amit Sakhrani and Windarti Eka Puspitasari as well as staff members Avon, Karisma, Samo, Wianta, Eka, Vira, Adit, and Prema. The staff was always there with a smile and to offer assistance any way that they were able. The only reason I gave the location a 3 star is because of the construction happening on the beach (certainly nothing that would be legal in the states) and the litter that could be found in some areas and at the perimeter of the grounds. This is my largest complaint about Bali and Lombok; to truly embrace Eco Tourism they will have to address the waste and trash that can be found all over the beaches and in the forests. It really is a huge problem.

Hyewon

The spacious room and kind staff made my stay at Hilton Bali a truly relaxing experience. The resort grounds are large and open, but not so big that walking around feels exhausting. Although the resort is older, it’s very well-maintained and didn’t feel outdated in a way that was unpleasant. I especially appreciated the convenience of communicating via WhatsApp. It’s perfect for guests who aren’t comfortable making calls or speaking in person. The staff responded quickly and helpfully every time, which made everything easier. However, I did notice that requests for reviews were made quite frequently, both through WhatsApp and at the restaurants. While I understand the value of feedback, I believe reviews are more meaningful when they come naturally. Hilton Bali is already a well-established five-star resort with a high volume of guests, so constant reminders felt unnecessary and, after a while, slightly uncomfortable. The food at the restaurants was generally satisfying, though the drinks could have been better. Fruit juices and smoothies were unexpectedly sour and lacked sweetness. Breakfast, on the other hand, was calm and never too crowded, which I really appreciated. I was also surprised that there wasn’t a made-to-order omelet station. At a resort like this, I usually expect freshly cooked omelets with options like cheese. When I asked, the staff simply pointed me to a tray of pre-made ones. The breakfast menu seemed to focus mostly on Indonesian dishes, so even for me as an Asian guest, the variety didn’t feel very wide. I’d also like to thank Mahendra, the housekeeper who was in charge of my room. I had requested housekeeping in the morning before heading out, and when I returned, the room had already been cleaned so nicely. In the afternoon, he even came by again to check if I needed anything else. I was truly grateful for that thoughtful service. Thanks to him, I was able to enjoy a clean and comfortable stay. The lovely towel art and the sweet handwritten note he left for me were also such meaningful touches. Those small acts of care genuinely brightened my day and made my stay feel even more special. I sincerely hope the same kindness he showed me returns to him in abundance throughout his life. There were a few minor issues, but overall, the warmth and tranquility of the stay far outweighed them. I’d be happy to return.