Overview
Be treated like royalty during an extravagant tropical holiday at the magnificent adults-only Hilton Playa del Carmen, located on Mexico’s spectacular Riviera Maya. Luxury awaits around every corner at this fabulous all-inclusive resort, with endl...
Be treated like royalty during an extravagant tropical holiday at the magnificent adults-only Hilton Playa del Carmen, located on Mexico’s spectacular Riviera Maya. Luxury awaits around every corner at this fabulous all-inclusive resort, with endless leisure options, a variety of gourmet restaurants and a choice of lavish suites, everyone having their own whirlpool hot tub. All of this is topped off with a stunning oceanfront setting, ensuring you experience an exceptional Mexico holiday at the majestic Hilton Playa del Carmen.
How far is the nearest beach?
The hotel is next to the beach.
Distance from resort centre
Hilton Playa Del Carmen is close to shops, bars, cafés and restaurants in the centre of Playa Del Carmen.
Distance from airport
Cancun International Airport is approximately 56km away from the hotel.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Next to the Beach")
Beach
![Spa]( "Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Adults-Only]( "Adults-Only")
Adults-Only
![Parking]( "Free Parking")
Parking
![Restaurant]( "All-Inclusive")
Restaurant
Junior Suite Garden View King
- Private furnished balcony or terrace with garden view
- King-size bed
- Dining table
- Whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Free Wi-Fi
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
Junior Suite Swim-Up Double
- Private furnished terrace with direct access to a semi-private pool
- 2 queen-size beds
- Hammock
- Living area
- Dining table
- Whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
Junior Suite Oceanfront Walk-Out King
- Private oceanfront terrace with direct beach access
- Exclusive designated beach cabana
- King-size bed
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
One Bedroom Suite King
- Oversized private balcony
- Exclusive designated beach cabana
- Separate bedroom with king-size bed
- Living room
- Bar and dining room
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone with unlimited complimentary domestic phone calls
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Hairdryer
- Safe
- Iron and ironing board
- Complimentary dining at Chef’s Plate
Presidential Suite
- Private rooftop terrace with pool and bar
- Separate bedroom with king-size bed
- Large living area
- Bar and dining room
- Double whirlpool spa
- Bathroom with amenities
- Television
- Telephone
- Radio alarm clock
- Air conditioning
- Ceiling fan
- Minibar
- Coffee maker
- Bathrobe and slippers
- Hairdryer
- Safe
- Iron and ironing board
- Complimentary dining at Chef’s Plate
Facilities
- Swimming pools
- Restaurants
- Bars
- Fitness centre (personal training consults available)
- Spa (local charge)
- Salon (local charge)
- Rooftop tennis court
- Sauna
- Steam bath
- Daily fitness programme
- Yoga
- Pilates
- Spin classes
- Aqua Zumba classes
- Water aerobics
- Latin dance lessons
- Pool theme events
- Cooking demonstrations
- Crafts and games
- Daily live entertainment
- Nightly live performances
- Local area tours and excursions (local charge)
- Free parking
- Concierge
- Meeting rooms and facilities
- Wedding and event services
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
The Hilton Playa Del Carmen all-inclusive package includes the following:
- Unique dining options including à la carte restaurants, gourmet buffets, and 24-hour in-suite dining
- Signature cocktails and soft drinks served at multiple bars and lounges
- In-suite minibars restocked daily with soft drinks, beer and water
- Fully-equipped fitness centre
- Hilton Honors Concierge and Hilton Honors private beach cabana section
- Tequila connoisseurs, wine sommeliers, and professional mixologists to guide tastings
- Daily activities including yoga, pool games, dance classes and more
- Live music every night
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Asiana
- Asian fusion cuisine
- Gourmet sushi, poke, sashimi and more
- Serves dinner
- Dress code: Smart casual
Rincón Mexicano
- Traditional Mexican cuisine
- Serves lunch and dinner
- Dress code: Casual
Kalamata
- Mediterranean cuisine
- Serves dinner buffet style, as well as seafood specialties, grilled vegetables and seared meats
- Dress code: Smart casual
Maria Petrona
- Authentic Mexican gourmet cuisine
- Serves dinner
- Dress code: Smart casual
Chef’s Plate
- International haute cuisine
- New menus crafted each week
- Reservations required
Spice
- International and Mexican cuisine
- Serves breakfast and lunch buffet style
- Dress code: Smart casual
Pelicanos
- Caribbean fusion cuisine
- Serves breakfast, lunch and dinner
- Beachfront restaurant
- Dress code: Smart casual
Barefoot
- Snack bar serving healthy treats and vegan dishes
- Grab-and-go items available
24-Hour All-Inclusive Lounge
Aromas
- Serves a variety of rolls, croissants or desserts
24-hour room service and romantic beachfront dining is also available (upon request).
4.5
Google reviews (7489)
Jordan Sexton
Our recent stay at the Hilton Playa del Carmen was fantastic. The resort itself is beautiful, well-maintained, and offers a true luxury experience. The staff went above and beyond to make our stay comfortable, from the friendly front desk team to the incredible waitstaff at the restaurants. The food was excellent, the drinks were top-tier, and the beach and pool areas were perfect for relaxation.
Our suite was spotless, spacious, and had a breathtaking view. Housekeeping kept everything immaculate, and the little details—like turn-down service and stocked mini-bar made the experience feel even more special.
The only downside? The other guests. Unfortunately, many travelers here seemed rude, entitled, and generally unfriendly. It’s a shame because the resort itself is so welcoming, yet some of the visitors didn’t seem to share that same energy.
That being said, the Hilton Playa del Carmen itself is outstanding, and we would absolutely return, hopefully with a more considerate crowd next time!
Kiana Couch
Would rate 7/10. The crowd is definitely older. Like retired or close to it. The room was nice. The hotel staff is friendly and welcoming. The hotel itself is nice but you can tell it has aged a bit. They do a good job maintaining it though. Food is edible we enjoyed the taco bar the most. The location is great. Drinks from the bar are weak and just not good overall (alcoholic and nonalcoholic). Bring your own bottle and utilize the canned beverages from the mini bar !
TR Sharma
The food was great - the DESERTS??? I cannot get over how amazing they were. Never have I had thaaat many deserts at an AI. The TIMESHARE that they act like isn't a timeshare but a membership but pretty much timeshare is an annoying push (wasted 5 hours on our only Friday morning on this!) the constant upcharge suggestions on dinners is annoying. The lack of chairs by the pools because the $170USD cabanas are everywhere instead. Service was mostly great. Night entertainment was TERRIBLE. Also crowd is 80% very older caucasian retirement vibe. Close location to 5th was great. And I honestly loved the beach and water. Laying in the free beach cabanas was amazing and the service on the beach was perfect. The broken jacuzzi that was sooo dirty I couldn't use it. -
So overall I know it's a very mixed review. I loved my time there but it could have been better.
Lucy Mason
Amazing experience!! This was such a great place to visit. The location of the resort was within walking distance from the bus stop, 5th Avenue for lots of shopping and obviously amazing beaches. The staff at the resort went above and beyond in every way to make sure all of our needs were met. Greeted us at the doors for every restaurant, remembered our names, and was friendly at every moment. José Garcia from the Spice Restaurant went out of his way to remember us and ensure we had a wonderful experience for my husbands birthday and throughout our stay. We had amazing times are the additional Mayan dinner & dance, and the carnivore dinner. Absolutely amazing food, talent and dancers. What a great experience worth the extra costs! The all inclusive restaurants were great too, with small portions to make sure you had room for all courses! They recommend you make reservations for dinners ( at least 24 hrs in advance) they are not required and we still had no issues with large parties getting in for dinner each night with 6-12 people. The food was good, drinks always coming, and you're never left hungry!
The resort has plenty of activities going on throughout the day to give you something to do or watch if you just need a chill day at the pool. This was a 10/10 experience and we are definitely coming back!
Cassie McCall
Staying at the Hilton Playa del Carmen was an amazing experience. The resort is impeccably clean, and the staff is incredibly friendly and hardworking. The food was a major highlight – the variety and quality were outstanding, making every meal a treat.
The entertainment was fantastic, and the location is perfect, just a short distance from the main shopping area. A special shout-out to the servers at Spice, Lenin Escadedo, Javier Pool, and Antonio Cohuo, who made our last breakfast memorable with amazing service and a wonderful send-off.
We had a fantastic time and will definitely be coming back. Highly recommend this resort!
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