HL Paradise Island Hotel

Christopher Peters

Excellent in all areas, the rooms were cleaned everyday other than Friday (day off) rooms had everything you need for a family holiday. The grounds and upkeep were absolutely stunning. All staff we encountered were friendly and pleasant, nothing too much of an ask. The food was excellent and full of variety. The pools, absolutely beautiful along with the water park. If you are looking for a fun packed, family hotel then look no further, this place ticks all the boxes.

Emili Jedrzejka

Food quite good. But when it comes to the cleanliness of the facility, there is one big but... for me this facility should not have 4 stars, but 3. The standard in the rooms is tragic. The rooms are old. Few attractions for children. I do not recommend and I would definitely not choose this facility again. The only plus is that it is close to go for a walk to Marina Rubicon.

Agnieszka Brygman

We got a great value for the full family with all inclusive so this holiday was really a good price. But if I was to pay the normal price I would be very disappointed. The room was spacious with nice view but the room service was very poor the cleaners barely cleaned the floor was dirty even after the service was in the room so I take they didn’t really do much. Good really good two restaurants with lots of choices. Main pool area really great but again the pools were not cleaned - it’s a 4* hotel I would expect a little bit more we stayed in another hotel and staff cleaned pools every morning my husband got hurt because there was something sharp in the kids pool. With the safety a kid got injured in the restaurant smashing her finger because the chair was broken- although she screamed so much none of the staff came over or even got interested. The water park is really great but again so much dirt in there and surface very slippery around the kids area. I find this hotel really nice with so much to offer but for the family hotel I would expect a little bit more consideration of safety and cleanness. For the evening shows very simple but it was fun. We experienced better entertainment in other hotels that we were really looking forward to. I would still give 4 starts overall but again for families I think my points should be considered.

Ryan Miles

This is a public heath warning , this place is a dive please do not spend your hard earned money coming to this hotel. They are branded as a 4 star hotel I’ve stayed in better hostels . 1. Food cold , inedible . 2. Room was cleaned once in 7 days . 3. Rooms are filthy . 4. Hundreds of paper sprite cups littered all over the hotel . 5. Cutlery filthy and plates chipped . 6. Someone’s room got broken into and they stole all their belongings . 7. Bedside cabinet fell off wall mount nearly injuring my son . 8. Ferrel kids running around unsupervised touching food with their snotty fingers . 9. Raw burgers served for lunch 10. Cockroaches everywhere. If you like camping in a landfill on your holidays this is the place for you .

Amy Bone

Great family holiday. Not posh and fancy but everything you need for a good time. Rooms spacious but basic, good variety of meals every night, with theme nights. The flambe bananas were amazing. polite staff. Good location to different trips/experiences. Kids splash park is everything you need to keep the little ones entertained. Kids entertainment is repetitive but they enjoy it though. Some of the beds are ridiculously hard, which has meant I've had minimal sleep. We've had 1 cockroach in the room, but look at the environment we're in, it's to be expected. Overall if you're looking for a nice family get away, this is for you. If you want loads of entertainment and luxury, this isn't for you.