Hotel Beatriz Playa & Spa

mo mahon

We stayed for a week and are leaving today—our kids are sad to go because they absolutely loved it! The hotel is very clean, with rooms cleaned daily. The staff are incredibly polite, and nothing was ever too much trouble for them. The food was good, although the buffet became a bit repetitive. That said, you definitely get more than what you pay for. There are also Italian, Chinese, and burger restaurant that open on weekends and need to be booked in advance. If you're all-inclusive, these are included in your package. They were a welcome change from the buffet. The pools are great—one is heated, one is cool, and there's a small one for young children. Just a note: the poolside area can be quite slippery. We were a party of 7 adults and 6 kids, and everyone had a great experience. We would definitely come back again.

Paula Barton

This is a very large hotel. We were on level 2, but there was plenty of access to the floors. Many lifts which were always clean and tidy. Or if feeling energetic you can use the stairs! Yes there are birds flying about and also cockroaches, but bear in mind the centre of the complex is open, so they’re going to get in. Was it such a bad thing really? We have plenty of bugs in the UK but feel annoyed when we see them in a different country? And with the amount of dead roaches, the complex is obviously treating the problem. We did come back to one in our room, but with a quick thinking adult, swept it out using a bucket we had nearby. We found all the staff very helpful and friendly. Housekeeping were amazing- fresh towels everyday if left in the bath, plus there were plenty of them. The bathroom was very spacious and bright. A lovely powerful shower and a bath too. The room has shower gel, hand wash, shampoo and body lotion supplied which is handy if you run out or forgot to bring! The view from our room wasn’t brilliant but we didn’t go there to look out our windows! The food in the restaurant was ok. There was plenty of choice even for my very picky daughter. I found the breakfast much better than the lunches and evening meal. They do seem to use a fair amount of salt in the meat/ fish dishes. Desserts were very sweet but very fancy. Presentation was amazing. Cold drinks on tap along with wines, beer and sangria. Many toilets throughout the complex, all were kept very clean and tidy. Entertainment was varied, it just depends on what you like. I found it quite entertaining. For the size of the complex, it was pleasantly quiet. You can’t hear the entertainment from your room. What you can hear is the water features which I found quite soothing.

charlie Cullinan

Where do I start. This place was so bad I would never EVER go back, and has put me off ever returning to Lanzarote in all honesty. Rooms were disgusting and dated, air con was absolutely terrible, spots of blood everywhere, broken door, broken sink, broken floor tiles, sharp edges around the table chair and little wall in room, whenever anyone opens there balcony it sounded like an earthquake, most staff are rude and not very welcoming at all. We had the main restaurant man muttering in Spanish under his breath at everything, he was absolutely miserable, and the food was not good at all. I lived off eggs and beans all week. The apparently nice restaurants were worse than the actually buffet. We all came away from our all inclusive holiday thinner than we went for the first time in my life. Plus you have to pay a euro for a cup and claim back end of the holiday, in which the barmen tried to give you less than you paid (we were not the only ones, they do this a lot). The barmen also were wiping the sweat from their faces and then holding people cups right where you drink from it 🤮 Way too many people for what the hotel could actually cater for. No room for a sunbed around the two cloudy pools unless your down for 7/8am. Also at lunchtime they close half the restaurant off so they don't have to walk around every table cleaning. So you could spend 20-45 minutes waiting for a table Also the entertainment was absolutely shocking 😞 Honestly I could go on and on about how bad this place was. Luckily there were 14 of use so we made the most of it, but I'm glad to be back in england and will never return 👍🏼 How is this a 4 star hotel 🤔 it's a 2 at best

Sheila Hewitt

Just returned from this hotel. Think I was staying in a different hotel than some reviews!!. Beautiful hotel inside and out. Our room 3020 slept 3 with sea and pool view kept clean every day. Ticket on door handle Do not Disturb or switch it if you want fresh towels and your beds made up. Cleaners and staff very pleasant and smiley. Restaurant food fine. Will keep your wine aside till next day if you don't finish it. You can ask for a kettle at reception but don't supply cups or tea bags. Us Brits love a cuppa in the morning.!! Hence the 4 stars. Trip to Rancho Texas Park a must. The pleasant staff at reception will book this. Brilliant great value holiday!!

Lauren Bramwell

Myself my partner and my 4 children have just stayed here for the last 10 days. Rooms - lots of space cleaned daily, a mini fridge and a nice outdoor balcony, room could do with a little tlc and touch up, but other than that we did not mind it. Pools - two large pools (one cold, one heated) and a children's pool. Cleaned every morning, pool opened up at 10am. Sun beds can reserved for 1 hour if your not back your towels get moved 👌 this was great as some people was hogging beds. Food - wasn't to bad we really enjoyed each meal something for everyone, just could do with abit more variety. Pool bar and show bar can get very busy and ques can get big, the staff tried their best to keep the ques down. Cocktails wasn't the best. Location great, taxis cheap, lots in walking distance. Water shoes definitely needed on the beach as well. Over all we had a lovely stay the kids enjoyed it. Also animation staff friendly and happy 😊