Hotel Beatriz Playa & Spa

Lynne W

I had a week here with my mam and we loved the hotel. We enjoyed the food and drinks. Our room was cleaned everyday and the lady that cleaned our room was lovely. The room itself was fairly big and there was a couple of chips off the bath which didn’t affect our holiday, neither did decor which a lot of people have commented on. It was lovely and clean! The majority of the staff were really friendly. We will definitely return to this hotel.

Nicola World

Read some reviews before going but wasn't as bad as some. Bit close to the airport but thats was known before flying The staff are friendly especially entertaining staff always at the pool or club getting people to join in . Clean rooms and cleaning staff were very honest I lost my ring in the room it was found and left beside the bed . They do have a problem with cockroches live qnd dead and when asked for them to be removed we waiting 3 days and only when my partner picked it up took it to reception did it get removed second one was pretty much same area and alive again Noone bothered to remove it even after it was dead . The food was ok plenty of choice sometimes thought maybe to much and some days of the same things so maybe could put less out and have different food different days but seems what ever why it's done they probably won't satisfy ever one no matter what's put out . Did find some guests to be a bit rude and a tad disgusting ( blowing noses in the pool , leaving half Eaten food stuffed in the sun chairs ) of which even when you tell the cleaner it stays there a couple of days defo not the star rating its been given tho needs some improvements

alara greenworth

I have just spent a week here doing all inclusive, and after going in worried after reading reviews I have one of my own. 1. The reviews definitely make the hotel worse than it is. The hotel is run down in areas, yes, but there is people constantly cleaning it so it is clearly just an older building. 2. The food isnt that bad. There is not a lot of choice, no, but what there is is lovely. They have some of the best sausages I have tried and their churros were lovely. 3. The hotel staff were lovely. Yes they werent always the happiest, I would say those working in the restaurangs could learn to be kinder, however the bar staff were especially kind !! Just be weary of the photographer. He seems nice to begin with but will take your pictures but when u dont want to buy one he will patronise you and pretend he no longer understands english. 4. The rudest people I met personally were other guests of the hotel - they will just push infront of you, not say thank you, no general friendly atmosphere which is a shame. 5. The room cleaning ladies never stole anything of mine. Infact, they left my jellycats tucked into bed everyday!! Please don’t let the bad reviews stop you from having fun.

Steve Archer

After strolling to PDC we were very glad to be in Matagorda which is much more laid back and quieter but still with an excellent selection of bars and restaurants. The Beatriz was great value in our opinion. It's dated in parts and only 10 minutes from the airport but plane noise was no issue. Our room , a superior twin, was spacious with a great view of the mountains and over to Fuerty. The restaurant was nicely situated, particularly the outside tables , and never seemed too busy. Breakfast was decent with freshly fried eggs and pancakes and lots of fresh fruit. Dinner was enjoyable , had sufficient variation for us and a freshly grilled meat and fish each evening. The pool areas were busy albeit with beds always available but we went on the beach 50 yards away where the sea was gorgeous. The gym was well equipped and there were daily fitness classes in the sun. We would definitely return.

Garreth Mears

Hotel very dated, rooms smell musty, damp and mouldy with lots of ants. Poor facilities in the room, just a small fridge with no shelves which also hardly worked. Air con was rubbish, made little to no difference to the temperature in the room throughout our whole stay. Food was pretty poor at best, no drink included in the evening meal on half board stay unless u pay extra for it. Entertainment was really quite bad, entertainment room had bad smell to it and was always absolutely red hot. In house Animacion team was two guys, both tried extremely hard to be enthusiastic but looked absolutely exhausted. Pool looked fantastic and catered for all ages, however the water was absolutely freezing cold most of the time, was unable to stay in it for more than a few minutes at a time it was that cold. No inflatables of any kind aloud in the pool, dirty sun loungers, dirty floors and walkways around the pool, only 1 life guard on duty at any one time, he stood in basically the same spot the whole day and could also be found playing darts in the Animacion box, with one of the Animacion team members. Told we could have late check out until we went and asked for it on the final day and then was told we couldn't have it. Very expensive for any kind of upgrade, very expensive for drinks, very expensive for snacks from the vending machines. I would not say this hotel deserves its 4 star rating. Over all, really bad experience, very dissapointed as this was my first ever time in Lanzerote. Can safely say I will not be going back here again.