Hotel Maya Kuala Lumpur

Zita Svagzdiene

⭐️⭐️⭐️⭐️⭐️ A truly wonderful stay at Hotel Maya KL! From the moment I arrived, I was greeted at reception with warm smiles that instantly made me feel welcome. My room was comfortable and cozy, with a lovely bed and all the amenities I could need. I was especially impressed by the spacious bathroom — it was such a pleasure to take a relaxing bath there! The little details made my stay even better — the cookies were absolutely delicious, and the breakfast and restaurant meals were simply outstanding. But what truly stood out was the amazing staff. Their kindness and professionalism went far beyond my expectations. When I accidentally left my backpack at the hotel, they went out of their way to ensure it was safely delivered to me at the airport. I honestly lack words to express how grateful I am for their help and care. Hotel Maya is a place where hospitality truly shines — I recommend it from all my heart

Imon (imonehh)

Terrible experience with the night manager when we complained about the noise. Not professional and very rude individual. He was lucky I was on holiday with my already tired wife otherwise he’d have got a proper earful off me. Prat. Location was good but on the weekend the noise levels were bad due to the boy racers on their bikes - we was up until 5am - it’s a shame as the hotel wasn’t even bad - just didn’t expect the level of service I received from a “5 star” hotel. Shame If you’re looking to book this hotel, avoid weekends due to the boy racers - the other days were fine and can’t fault it. Yes I also understand it’s not the hotels fault that they’re doing this however I did not expect the level of service I got in such a rude manner the way I did. Never in my life have I experienced this at ANY hotel. Let alone one in Malaysia where the people I have met are the nicest in the world. Unfortunately in this instance it wasn’t. Oh and the lifts take forever. No lie I once waited 5/7 minutes for a lift - and once you’re in it you go to click the level the call gets cancelled once somebody else comes in. So sometimes when you’re trying to go up, you go back down then go back up again. What on earth? Pros: good location and the bar/shisha lounge was great at a decent price with a nice view

Shashini Sirimanna

We stayed at Hotel Maya for two nights, and overall the experience was just meh. When we arrived early, the front office didn’t acknowledge us for a good 5–10 minutes even though we were standing right in front of them, which was disappointing. The room was spacious, but it wasn’t cleaned properly. We found dust on the table, tea tray and even the bedside cupboard. The bathroom also had issues, the water temperature was very hard to control. It was either extremely hot or extremely cold, and at one point only boiling hot water was coming out even when adjusted to cold. Food was quite bland, and I instantly regretted adding breakfast to our booking. On the bright side, the staff at the buffet area were friendly and accommodating, and the location of the hotel was great. Unfortunately, because of the overall experience, I wouldn’t recommend this hotel.

Nur Hanisah Zulkifli

We stayed for 2 days and 1 night in a deluxe room. The location was strategic near the KLCC. Our room has a view of the TRX plus the cemetery and unfortunately a construction site. It was quite noisy during the day. The room was clean. The reception was great. We get to check in early. But we did request for a birthday deco and did not managed to get it.

layla choudhury

Great hotel. Rooms are nice, spacious, clean. Staff are super helpful and polite. We also had the breakfast buffet which great and had plenty of options. Location was fantastic. Short walk from the petronus towers. 20 minute walk to Jalan Tar. Convenient locations for grabs and many attractions. Would definitely recommend.