Hotel Maya Kuala Lumpur

Zita Svagzdiene

⭐️⭐️⭐️⭐️⭐️ A truly wonderful stay at Hotel Maya KL! From the moment I arrived, I was greeted at reception with warm smiles that instantly made me feel welcome. My room was comfortable and cozy, with a lovely bed and all the amenities I could need. I was especially impressed by the spacious bathroom — it was such a pleasure to take a relaxing bath there! The little details made my stay even better — the cookies were absolutely delicious, and the breakfast and restaurant meals were simply outstanding. But what truly stood out was the amazing staff. Their kindness and professionalism went far beyond my expectations. When I accidentally left my backpack at the hotel, they went out of their way to ensure it was safely delivered to me at the airport. I honestly lack words to express how grateful I am for their help and care. Hotel Maya is a place where hospitality truly shines — I recommend it from all my heart

Imon (imonehh)

Terrible experience with the night manager when we complained about the noise. Not professional and very rude individual. He was lucky I was on holiday with my already tired wife otherwise he’d have got a proper earful off me. Prat. Location was good but on the weekend the noise levels were bad due to the boy racers on their bikes - we was up until 5am - it’s a shame as the hotel wasn’t even bad - just didn’t expect the level of service I received from a “5 star” hotel. Shame If you’re looking to book this hotel, avoid weekends due to the boy racers - the other days were fine and can’t fault it. Yes I also understand it’s not the hotels fault that they’re doing this however I did not expect the level of service I got in such a rude manner the way I did. Never in my life have I experienced this at ANY hotel. Let alone one in Malaysia where the people I have met are the nicest in the world. Unfortunately in this instance it wasn’t. Oh and the lifts take forever. No lie I once waited 5/7 minutes for a lift - and once you’re in it you go to click the level the call gets cancelled once somebody else comes in. So sometimes when you’re trying to go up, you go back down then go back up again. What on earth? Pros: good location and the bar/shisha lounge was great at a decent price with a nice view

Evila Nachilles

The room was spacious and elegantly designed, featuring a blend of modern aesthetics and comfort. The large windows allowed natural light to fill the space, creating a warm and inviting ambiance. The bed was incredibly comfortable, ensuring a restful night’s sleep. I appreciated the thoughtful amenities and stylish decor that made the room feel like a personal retreat. The hotel's location was perfect for exploring the city, with easy access to major attractions, shopping, and dining options. The staff were welcoming and attentive, providing excellent service throughout my stay. Overall, Hotel Maya offered a luxurious experience that exceeded my expectations.

layla choudhury

Great hotel. Rooms are nice, spacious, clean. Staff are super helpful and polite. We also had the breakfast buffet which great and had plenty of options. Location was fantastic. Short walk from the petronus towers. 20 minute walk to Jalan Tar. Convenient locations for grabs and many attractions. Would definitely recommend.

Vicky Waghorn

The positives Location Large well laid out rooms Cleaned well while we were there Lots of hot water in the bath (figured out the weird cyclone toilet flush !) the view from the bar on the 13th floor (though bit expensive ) The 24 hour food place opposite EAT there !!! We did all week SO cheap and such lovely food AND drinks And finally Devi’s place downstairs (try his coffee and tea OMG cheap and SO lovely as is he :) Negatives Half the lifts under renovation so took ages to get to and from rooms Food etc there we didn’t try except the truffle fries in the bar (13th floor) yum but seemed pricey for KL NOISE !!! OMG yes the traffic and the motorbikes /cars all night but we could live with that it’s central KL but we were graveyard side and they are building a new hotel next door (just started so will be a long time I guess and there was hammer drilling EVERY day from 8am ALL day ! No ear plugs etc would help you and was SO loud I was actually laughing and recorded it !! I’m not a light sleeper but it was ridiculous and when we asked to be moved the staff on the desk were totally disinterested unapologetic and just said no there were no rooms (even if they were they could of been a bit better about it because god knows they must get EVERYONE that side complaining!?) So if you want sleep check what side the building you are on ! Enjoyed my stay though