Lake Buena Vista Resort Village & Spa

Jennie Khun

This hotel was perfect. Check in was quick and easy. The rooms were clean and spacious. The 3 bedroom 2 bathroom was great for our family trip to Disney. The hotel was quiet. Service was quick when we needed extra towels. The convenience store and pizza hut on site were great for a quick trip. Shopping and a gas station across the street. We were only 10-15 minutes from all the parks. The pool is large and there's multiple hot tubs. Plenty of parking. We couldn't be happier with our stay at this resort!

Lauren Bannon

Been to Orlando a few times with my family. This is the first time staying at Lake Buena Vista Resort and Spa. We booked the resort looking at the wonderful pictures online. The pool is about the quarter of the picture size. The dryer in the room only works after running for 3-4 cycles, not to mention the clothes get caught in the dryer vent and the dryer door pops open. The second bathroom tub/ shower water ran and did not turn off. There is a cleaning fee per day- which includes needing new towels. We were told since we have a washer/ dryer, we need to clean our own towels. Which would we fine if the dryer worked properly! Also the furniture was very outdated and scratched up. The arcade stole our money and the kids were only able to actually play a few games as the machines just ate the quarters. The cover for the dishwasher was missing and had exposed wires which is a danger to the children. Total trip hazard walking out onto balcony. Definitely would not stay again!!!

Steve Wright

Spent 2 weeks here in a 2 bed 2 bathroom apartment and couldn’t find any faults with it. Apartment very spacious and clean with all the amenities you need. A small outlet next door which has some great bargains and only a few minutes drive away from anything you would need from supermarkets to fast food chains. Would definitely recommend this resort and wouldn’t hesitate to visit here again in the future.

Nevada Sunrise

DO NOT STAY HERE IF YOU EXPECT GOOD, TIMELY SERVICE!! We arrived at the hotel around 4, after driving all day. We went to the check in desk to get our room key, only to be told the previous people had a late check out so our room wasn’t ready. This was at approximately 4:12PM. Check in begins at 4PM. We were told by the manager that yes check in begins around 4 but it’s not guaranteed. Went across the street for some food, and finally got our room around 5:30. Mind you, we had plans to be at Halloween horror nights at 6 to get in line, so we were delayed. To “compensate” us, the manager (who spoke very poor English - along with the rest of the staff) offered us late checkout - like that would solve any of our problems?? The room is nice having a kitchen and living room, however our towels had makeup on them, the bed linens had a stain on them, and the hotel itself was noisy. And don’t get me started on parking. Arriving back at the hotel around midnight after Halloween horror nights, we spent 45 minutes trying to find a place to park. The outside parking lots in the resort and all surrounding areas were full, and the parking garage had 3 spots open, but unless you drive a smart car or tiny Miata, you aren’t fitting in a spot. A normal car can barely fit up the ramp to the second floor of the garage. My boyfriend previous stayed here and two years ago and his family almost didn’t get to check in because they didn’t have their room available, after having the trip booked for months, same as my situation. This resort was dismal at best, and I do not recommend it to anyone. If I had extra cash laying around I would have immediately gone to another resort.

Andrea Brandt

We could not be more happy with our stay. Clean rooms, easy check in and out. We even came early and they held our bags until check in so we could explore...shops next door were great. Just an all around great experience. Uber to the park was easy and never waited more than 10 minutes. We can't wait to come back. Pool was great, a little crowed, but so many families having a great time, why would you be mad?? Just so happy with our times there.