Las Terrazas De Abama Suites

Agnieszka Urbańska

Our stay at this hotel was truly unforgettable! The breathtaking views, surrounded by stunning flowers and palm trees, made every moment feel like paradise. The food was delicious, with a wide variety of options that pleased our palates every day. The golf course was the most beautiful we’ve ever seen, adding to the overall magic of the place. The staff were incredibly friendly and attentive, making us feel welcomed and cared for. It was an amazing experience to stay at such a remarkable destination! Without a doubt, a place worth visiting.

Nicolas Svetkow

Unfortunately, this establishment proved to be another example of Tenerife’s 5-star façade: 4-star accommodations, 3-star service, and 5-star prices. From the moment we arrived, the experience was nothing short of appalling. At check-in, we were met by an astonishingly rude and dismissive staff member, Sr. Felipe, who, despite our presentation of a prepaid reservation via Hotels.com, insisted that we were at the wrong hotel and that our suite was fully booked. Rather than assisting us further, he proceeded to serve guests behind us, leaving us shocked at his unprofessionalism and utter lack of decorum. It took a call to Hotels.com—and, thankfully, the intervention of a more competent staff member—to locate our booking. Astonishingly, the suite we had reserved was, in fact, available. However, it took two hours to resolve this entirely avoidable issue. The suite itself was unremarkable: a standard apartment showing visible wear and tear, accompanied by a pervasive smell of mold. To make matters worse, the air conditioning in the bedroom did not work properly, resulting in poor air quality that forced us to leave the windows open. On the positive side, the rest of the staff members we encountered, particularly in the clubhouse and nearby spa, were kind and helpful. Their professionalism and attentiveness provided a glimpse of the level of service one might expect from a hotel of this supposed rating. This hotel has a long road to travel before it can justify its five-star rating. A complete overhaul of the check-in experience is desperately needed, paired with added training for the reception staff, along with a stronger focus on facility maintenance to ensure the accommodations meet the expected standards.

Kamil

Our experience at this hotel was truly exceptional! The serene and well-maintained pools provided a perfect, private escape for relaxation, contributing to the overall luxury of the stay. Surrounded by lush palm trees and vibrant flowers, the views were breathtaking, making every moment feel like paradise. The dining options were diverse and delicious, offering something new to enjoy each day. While the golf course added to the scenic beauty of the property, the well-equipped tennis and padel courts made it easy to stay active. The staff were welcoming and attentive, ensuring we felt looked after throughout our stay. It’s definitely a destination worth returning to!

Sachiko Roberts

It was a very nice place and we enjoyed it. Upon our check in, we had issues with cockroaches and bugs (many of them) but they nicely relocated us. The staff was really nice and we enjoyed our stay. Getting our deposit took a long time and there were some miscommunications but overall the resort was nice. We hope to go back there next time. The nearby beach is really nice. And the drivers were also wonderful.

Sammy Aziz

Absolutely stunning place! Apartments are spacious and very clean. Rooms are big and has everything you need. Views are incredible. Luis at the pool makes the best drinks! 🍸 and all the staff are so lovely. Highly recommend this place!