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Located In: Mexico

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Google Logo 3.8 Google reviews (4540)
Best Price From £1289.00pp
Apr 2025
£1519 pp
All Inclusive
May 2025
£1289 pp
All Inclusive
Jun 2025
£1449 pp
All Inclusive
Jul 2025
£1549 pp
All Inclusive
Aug 2025
£1439 pp
All Inclusive
Sep 2025
£1299 pp
All Inclusive
Oct 2025
£1369 pp
All Inclusive
Nov 2025
£1359 pp
All Inclusive
Dec 2025
£1429 pp
All Inclusive
Jan 2026
£1489 pp
All Inclusive
Feb 2026
£1649 pp
All Inclusive
Mar 2026
£1749 pp
All Inclusive
Apr 2026
£1889 pp
All Inclusive
May 2026
£1959 pp
All Inclusive
Aug 2026
£1879 pp
All Inclusive
Oct 2026
£1859 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Star Class
Dining
Hotel Reviews
More...
Overview

Overview

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enj...

Revel in the star treatment on the sun-drenched shores of Costa Mujeres, Mexico, during a luxury holiday at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. This spectacular beachfront complex provides the perfect spot to enjoy the ultimate tropical escape with friends, family or as a couple, boasting sumptuous living spaces and a spectrum of phenomenal dining destinations. Guests are sure to be dazzled by the resort’s unbelievable leisure features, with pools, a spa, fitness centre, cinema and a trampoline zone all on offer. Sports, entertainment and activities galore are also on tap, ensuring every moment of your stay at Planet Hollywood Cancun is full of fun and excitement.

How far is the nearest beach?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort is located next to the beach.

Distance from the airport

Cancun International Airport is approximately 35km away from Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
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Accommodation
Junior Suite
  • Swim-out or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower

Entourage Suite
  • Garden view
  • Private balcony
  • King-size bed
  • Sofa bed
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a rain shower

Director’s Suite – One Bedroom
  • Swim-out or garden view Director’s Suites available
  • King-size bed
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe

Director’s Suite – Two Bedroom
  • Garden view
  • Private terrace or balcony
  • King-size bed and 2 queen-size beds
  • Lounge area
  • Sofa bed
  • TV
  • Wi-Fi
  • Minibar
  • 24-hour room service
  • Bathrobes and slippers
  • Bathroom with a jacuzzi and a rain shower
  • Walk-in wardrobe

Star Class Junior Suite
  • Star Class amenities
  • Swim-out, ocean view or garden view Junior Suites available
  • Private balcony
  • King-size bed or 2 queen-size beds
  • Sofa bed
  • Lounge area
  • TV
  • Wi-Fi
  • 24-hour room service
  • Bathrobes and slippers
  • Bath amenities
  • Bathroom with a rain shower


Facilities

Facilities

  • Swimming pools
  • Splash zone
  • Water slides
  • Lazy river
  • FlowRider (local charge)
  • Spa
  • Fitness centre
  • Children’s club
  • Cinema
  • Labyrinth
  • Trampoline zone
  • Golf simulator
  • Basketball court
  • Arcade games
  • Mini golf
  • Yoga
  • Kickboxing
  • Aqua fit
  • Pool zumba
  • Beach fitness course
  • Entertainment
  • Parties
  • Beauty bar
  • Restaurants
  • Bars
  • Excursions
  • Wedding services

All-Inclusive

All-Inclusive

  • Unlimited reservation-free dining
  • Handcrafted cocktails
  • Signature à la carte and buffet restaurants
  • Romantic dinners on the beach
  • 24/7 room service
  • Up to 11 gourmet restaurants per resort

If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day.

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Star Class

Star Class

Star Class benefits include the following:

  • Personal agent to handle all arrangements, restaurant reservations, aromatherapy in room, ironing (1 set of clothing), polishing and shoe cleaning, ice delivery, preparation of Jacuzzi (upgraded room categories), escort to restaurant (upgraded room categories), organising of special occasions (birthdays, anniversaries etc) and laundry pick-up (service charge applies)
  • Personal rider with preferred bar labels and in-room snacks
  • Preferred room locations
  • Access to private Star Class pool
  • Nightly turndown service
  • Preferential reservations in a la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Exclusive access to the Green Room Lounge
  • Personalised check-in and late check-out (subject to availability)
  • Selected premium drinks menu available in Lounge (some restrictions apply)
  • Daily continental breakfast service in the Green Room Lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in the Green Room Lounge
  • Upgraded robes and slippers in room
  • 25 percent discount on spa treatments (some restrictions apply)
  • Selection of in-suite liquors (upgraded room categories one bottle per week)
  • Upgraded minibar, restocked daily (according to consumption)
  • Upgraded room service menu
  • Complimentary access to the hydrotherapy pool (reservation required, 1 hour per day, per person)
  • Pillow menu
  • Complimentary access to the FlowRider surf machine (some restrictions apply)

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the benefits programme on arrival at the hotel.


Dining

Dining

Guy’s Burger Joint

  • Serves burgers

So Cal Gourmet Emporium

  • Serves gourmet cuisines from around the globe

East Sushi & Teppanyaki Bar

  • Japanese cuisine

Sunset Strip Steakhouse & Grill

  • Serves succulent cuts and grill favourites

Gusto Italian Trattoria

  • Serves Italian comfort food

Overtime Sports Bar

  • Serves traditional pub food

Sutra Indian Restaurant & Hookah Lounge

  • Serves authentic Indian cuisine

La Cocina Mexican Cuisine

  • Serves authentic Mexican cuisine

The Shores Beach Club & Restaurant

  • Serves classic dishes

6th Sense Chef’s Table (Local Charge)

  • Customised fine dining destination

Star Class Bar & Grill

  • Reserved for Star Class guests

Hotel Reviews
Google Logo 3.8 Google reviews (4540)
Hector
Service is awesome, bring some dollar bills to tip the amazing staff. It truly is all inclusive besides a few upgrades that are optional. Buffet food was decent but the restaurants were much better. You need the app to make these reservations. I didn’t really get too involved in the activities they had because I was attending wedding events throughout my time there but they looked like fun. Beach had amazing views. Pool and lazy river were tons of fun. On my last day I went to the gym which I now regret. They have a club too within the resort that I would recommend you go with friends. Overall I would recommend this if you can get a good deal.

Char Fleming
Review: I will start with the bad. There is no Adult night life on the Adults Only side of the resort!! This shocking and a REAL Bummer!! If you want to stay out late and party be prepared to party with kids 4 to 18. So if you want a true couples getaway for Adults Only, you may not want to go here. Personally I prefer a night out with drinks, dancing, shows, flirting, etc. with my husband - without my kids every once in a while. Be prepared the Adult side TOTALLY SHUTS DOWN at Night and you have to go over to the kids side for activities. I was displeased to have to go to the kids side for water activities, coffee bar, shopping, etc! The adults only pool bars start closing at 4pm…yes…4!! Not 11pm or later, as you would expect an adults only bar should. The Adults only pools and bar areas are closed, dark and vacant. We watched the 90 minute presentation but we didn’t get our coupons until the day before we checked out so there wasn’t time to use them. The Spa discount is for a massage in a beach cabana…be prepared to walk at least 10 minutes partially nude from the spa outside to the cabana and back again after the massage…no cart ride is available. Personally I prefer to relax after a massage instead of hike back and forth. The room service food is very poor!! Your Star Class food selection is breakfast: eggs, bacon, toast, coffee, juice, lunch,dinner: chicken strips, pizza, burger and salads…you cannot order restaurant food from room service!! My last complaint, I promise. The swim up room pool area smells like sewage, the smell is unbearable if you are in the swimup pool for room 11114. Good: Resort facility is nice! Butler are good. Check in was good. Some restaurants are good. Ocean view rooms were nice.

Nash Ugarte
My partner and I stayed at Planet Hollywood two months ago, and our experience was simply wonderful and incredible. We were celebrating our anniversary and spent five nights in a Junior Suite Ocean View, which had a breathtaking view of the Caribbean Sea. The beach is one of the most beautiful I have ever seen in my life. I love watching sunrises, and few places offer such a stunning and privileged view of them. The room was always cleaned on time, and the housekeeping staff did an excellent job. The restaurants are small, so reservations are a must; otherwise, it can be difficult to find a table. However, both the food and service were excellent. Our favorite was Gusto—the food was delicious, and I highly recommend the pizza! In the mornings, we never missed our coffee at Fuel, a perfect way to start the day. At night, we enjoyed drinks at Twist Bar before heading to the club for a fun time. Without a doubt, my favorite part of the trip was their stunning beach. I truly hope to return soon!

Klare Montalvo
My stay was perfect. The reception was very kind and gave us all the information we needed to make our stay amazing. The app you download at the beginning is very useful. The Brazza restaurant was my favorite; The waiters were super attentive, I loved it! My kids loved the lazy river; they could stay there all day. It also has a slide that they loved. We enjoyed aqua aerobics with Clarissa as a family, a great workout for our vacation. A huge thank you to the gym team for their warm service.

Natalie Earby
The thing that stands out the most about the resort is the service. The staff is so friendly, respectful and kind. We had breakfast at the Shores restaurant most days and our server Andrea was so lovely and attentive, she was such a pleasure that one of the biggest reason we came to eat at the restaurant most mornings and some lunches was because of Andrea. I have to also mention the animation crew, Jasmine and Luisa were absolutely amazing at making poolside activities so much fun, my kids really enjoyed the activities and how friendly Jasmine and Luisa were, they were very welcoming and made everyone feel so comfortable, the adults also had a good time participating in some of the activities. Every staff member we encountered at the resort was friendly, helpful and went out of their way to make sure our stay was a happy one!


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BEST PRICE FROM Flight & Hotel
£1289pp
Apr 2025
£1519pp
All Inclusive
May 2025
£1289pp
All Inclusive
Jun 2025
£1449pp
All Inclusive
Jul 2025
£1549pp
All Inclusive
Aug 2025
£1439pp
All Inclusive
Sep 2025
£1299pp
All Inclusive
Oct 2025
£1369pp
All Inclusive
Nov 2025
£1359pp
All Inclusive
Dec 2025
£1429pp
All Inclusive
Jan 2026
£1489pp
All Inclusive
Feb 2026
£1649pp
All Inclusive
Mar 2026
£1749pp
All Inclusive
Apr 2026
£1889pp
All Inclusive
May 2026
£1959pp
All Inclusive
Aug 2026
£1879pp
All Inclusive
Oct 2026
£1859pp
All Inclusive

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