Royal Hideaway Corales Suites

Michael Albers

This hotel is one of the best we’ve ever been to. We came here for the first time in 2019 and came back again in 2024. The staff are genuinely lovely people and they always go above and beyond to make you feel welcome. From the moment you check in to the cleaning staff, receptionists, breakfast team, pool staff, everyone is so kind and helpful. The rooms are fantastic! Big, modern and super comfortable, with everything you need for a stay. The views and amenities are also wonderful, great pool, wellness and fitness centre as well as yoga classes and other activities. We’ve been to many hotels around the world but this is the one we always come back to. Thank you again for making our stay so memorable. ❤️

Pavla Burghout

Architecture meets luxury - we’ve spent 3 days in this eye catching jewel & I couldn’t get enough of the beauty & attention to detail of the design. The hotel is fairly new & was voted the most luxurious hotel in the world in 2018. We were in the penthouse with our own private swimming pool, large open space kitchen & living room, 2 separate spacious bedrooms with their own bathrooms & 2 massive terraces (seaside & mountain side). Staff is all very friendly, one person in particular stood out - Angy - who is incredibly customer oriented, friendly yet a top notch professional & remembered all of our complicated coffee choices from the previous day by heart. The only aspect that we could point out needs more attention is that we could not get a dinner reservation in the Italian restaurant despite the fact that the hotel is fairly quiet due to low season. Thank you Royal Hideaways Corales Suites for the memorable hospitality & we hope to be back.

Elizabeth Eatough

This was our second visit this year. We arrived for the 1st time in February and loved every minute of our holiday , we stayed in the Adults only side and was so impressed we took the family out with us last week and stayed in the luxury suites which were amazing. On both arrivals at the hotel we were greeted by Leo on reception who is excellent at helping get your holiday started, by making us feel very welcome on arrival and filling us in with information about the hotel and our stay. Nothing was to much trouble for him. Both the hotel and all staff are excellent . All staff are really friendly and happy to help to make your holiday special. The pool is clean and the staff are also friendly and very attentive , Andreaos was there to greet us with a smile round the pool every morning and his attention to detail in making sure you had everything you needed was excellent. Again at breakfast wonderful friendly staff working hard to make your stay special. The food is excellent from breakfast to lunch / dinner. Thank you to you all for helping us to have such a wonderful holiday we will be back. The Fort Family .

Camelia Piso

It was a great and warm vacation . We stayed 9 days, weather was excellent, the hotel was great and the staff and services were amazing. They were doing everything to accommodate you. There are 2 Michelin star restaurants that would offer you a great selection and experience. We are looking forward to coming back in the future.

laird allen

**Great Location, Poor Customer Service** I stayed at Royal Hideaway Corales Suites from October 14th to 19th, 2024. The location is perfect—close to restaurants, supermarkets, bars, beach access, Siam Park, and major roadways, making it easy to explore Tenerife. The view from our room was also stunning. However, the customer service was far below what I expected for a 5-star resort. We had three specific issues that were not adequately addressed: 1. Bathroom Smell (10/15): Our bathroom smelled of cigarette smoke, seemingly from the vents. We contacted the front desk, and although we were promised someone would come to address it, no one ever showed up. 2. Laundry Machine (10/18): The washing machine in our room wouldn’t start, and despite requesting assistance, no one came to help. 3. Lost Jacket (10/19): I accidentally left my denim jacket in the room when we checked out. I immediately contacted the hotel and sent a picture showing where the jacket was left. After three phone calls, I was finally informed that housekeeping didn’t return it. While I understand it’s my responsibility to keep track of my belongings, I would have appreciated more effort from the hotel in recovering the item. If you’re looking for a convenient location with great views and amenities, this hotel might be for you. However, if you expect top-tier customer service, think twice before booking here. The follow-up and accountability you would anticipate at a 5-star resort were lacking in our experience.