Sol Tenerife

Ellis Samson

Visited march 2023- review based on then Sol Tenerife is a dated hotel in need of a spruce up. The staff here are lovely and the food is alright. What lets the place down is the dated rooms, lack of noise deadening (even from within the hotel you can hear the rooms next door far too much especially in the bathrooms) I’m not going to complain about location noise, if you book a hotel right next to the Veronica’s strip you should know what you’re in for in that respect. Unfortunately during my stay due to the lack of a lifeguard, a man had sunk to the bottom of the pool unnoticed. When a lady spotted him the entertainment staff did not hesitate to jump straight in and pull him out. They immediately began CPR and called an ambulance. After a long while of shouting and screaming the ambulance arrived. I have no idea if the man died or not, he was unresponsive when he left so we don’t know. This was a traumatic experience to watch and it should not have happened. Where were the lifeguards supervising the pool? This is a family hotel, health and safety precautions need to be taken and they need to be stricter. I would still like to give credit to the fantastic entertainment and bar staff who did make a lot of our stay entertaining, but I shall never return to this hotel.

Romeo Bori

The hotel was in the center of Las Americas. the hospitality of the staff is very good and the service from the staff is very good. the hotel should renovate the rooms, and a solution should be found for the bed in the pool because many people sit on chairs. the outlet to the sea was very close. very good food. The big problem was the loud and local music that was in the centre, which goes on until 4am

anaia burke

POSTING This is the worst hotel I have ever visited in my life!!!! I have been to Tenerife over 9 times and decided it would be nice to try a new hotel, well I was wrong! All the bad reviews are correct and I don’t understand how this hotel has any positive ones. On check in the First Lady that we spoke to was nice however our experience went down hill from here. The toilets in the room don’t even flush and when I asked about this we were told that “all toilets in the hotel have this problem” the women then stopped her self and said “there okay you just have to flush a few times”. The rooms have 2 sockets and have terrible outdated decor. We were on the 11th floor and our bed sounded like it was in the middle of the club, don’t get me wrong we knew that it would be lively but that was to far. The room got cleaned once no mop just a sweep of the floor. The maids went into our room even though we asked them not to and told the staff “our room was too messy to clean”. We got a phone call to the room saying this in which we laughed as the only mess was open suitcases on the floor as we were getting ready to pack, and a few empty bottles of water etc.We had to get a new mattress due to bites all over my skin, when we asked to move rooms the manager laughed in our faces and told us that there is no room. I have read before that this hotel has bed bugs and I am awaiting a doctor to review my bites.As soon as the bed was changed I mysteriously woke up with no new bites .when the maid lifted the mattress there was a tampon, i was horrified as I don’t use them for medical reasons and when I confronted the manager she told me it must be mine and laughed in my face once again.On our second to last night I explained that the room air on doesn’t work and the rude women looked at us blankly. This hotel is the worst i have ever stayed in; there is no way in this world that this hotel is a 4 star. The food is also absolutely awful and the pool tiles have all came off the floor. AVOID AT ALL COSTS

olivia smith

Didn’t have the best experience here. My boyfriend and his family were staying in a different hotel down the road and I got booked onto the holiday later and this was the only hotel available at a reasonable price. I wish we would have paid even more for a better hotel now. Staying there alone for two nights was terrifying someone tried to open my door twice! So after that we had to then pay for my boyfriend to stay with me on top of him already paying for my hotel room and his own one with his family. He had to stay with me as I didn’t feel safe and even when he was staying with me countless people banged or pushed on our door at random times. The rooms are shocking for a 4 star hotel we had one plug for the whole room and it was miles away from the bed, good job I have a long charger. The rest of the plugs had things hanging out of them or were broken. As you walked into the room every single day for the 2 week stay the smell was awful it was so musty. The balcony was also quite dangerous as some of the floor tiles where coming up and one of the screws in the railings where coming off from the wall and we where on the third floor. Over the two week stay me and my boyfriend probably killed around 15 bugs big and small. They were mostly small cockroaches and in the bathroom, apart from on the last night when we had a huge black cockroach on the balcony which was honestly terrifying as we had the door open as well. Also, the bathroom wasn’t great either there was so much mould around the bath it was quite unpleasant. The location is great if all you want to do is go on the English strip of a night as it is literally right next door but if you don’t want to do that, then it’s awful. You 100% won’t get a good nights sleep here cause the it’s so loud with music which ends at all different times but usually early hours of the morning. Some nights it would stop at 2 in the morning and other nights we had music blasting till 4 in the morning so we were absolutely knackered. I’m not a person who usually has problems with a hotel and when I do I just get on with them but there were that many problems with this hotel we just couldn’t look past them. Some of the reception staff really upset me and made me feel uncomfortable. In our first two days before my boyfriend stayed with me he walked me to the hotel and took me to my room but on the second day security stopped us and said he couldn’t go in which is absolutely fair enough and it was nice to know that the security in the hotel was good but I was then taken to reception and asked questions to make sure I was staying in the hotel, which was fine until two reception staff and one security guard started talking about me and my boyfriend in Spanish and I could understand most of it as I know some Spanish. I felt so uncomfortable to the point where I wanted to cry. After that we paid for my boyfriend to stay cause I just felt uncomfortable in the hotel full stop. We also spoke to the jet2 rep and mentioned it to the reception about people trying to get into my room but both were not bothered and the rep actually told us that the hotel is heavily advertised as a vibe hotel, so that is why. Surely just cause it’s a vibe hotel doesn’t mean that you should feel unsafe staying there. If all you want for your holiday is a place to stay near the beach and near nightlife then this is the place to stay as the breakfast is actually quite good as well. But if you want to actually get a good nights sleep and have a lovely relaxing holiday with family, friends or a couples holiday then avoid this hotel at all costs. I still had a great time in Tenerife and we made the best of a bad situation but I would never return to this hotel!

Kirill Sapelkin

Staff are polite & pleasant, rooms are clean, food is really good. Noise can be an issue for some if your facing the strip however on the top floor and closed balcony it really isn’t that bad at all. Would go again. Rooms could do with an update but are of a high standard.