The Ritz-Carlton, Koh Samui

Lady A Voyage ท่องเที่ยวสไตล์เลดี้

A Luxurious Escape at The Ritz-Carlton, Koh Samui My stay at The Ritz-Carlton, Koh Samui was nothing short of exceptional. Nestled on 58 acres of former coconut plantation, the resort offers a breathtaking view of crystal-clear waters and pristine beaches. The luxury all-suite beachfront resort blends perfectly with the laidback, authentic lifestyle of Koh Samui. The resort provides a range of stunning suites and private pool villas, each designed to cater to every guest’s needs, offering the perfect environment for both relaxation and rejuvenation. The experience here is unforgettable, with a variety of unique activities and cultural experiences, such as Muay Thai boxing classes, local-inspired treatments at the Spa Village, and southern Thai cooking classes. The resort's restaurants and bars are a culinary journey in themselves, embracing southern Thai flavors and offering vibrant dining options. What truly made my stay stand out was the impeccable service. All the staff I encountered were friendly, attentive, and went above and beyond to ensure a memorable experience. Special thanks to Khun Nic at the front desk, who made finding the perfect room effortless, and Khun Ar at the beachside restaurant, whose warm hospitality added to the overall experience. If you're a fan of Thai cuisine, I highly suggest you try Pak Tai Restaurant within the hotel. It offers a stunning view of a tranquil pond, and you’ll get to see plenty of fresh sea fish. The food is exceptional, showcasing authentic southern Thai dishes. Another highlight of the resort is the restaurant near the beach, which I absolutely loved. The view is spectacular, offering a romantic setting for a dinner by the beach, making it perfect for a special evening. I highly recommend The Ritz-Carlton, Koh Samui, for anyone looking for a luxurious and authentic Thai retreat. The service, surroundings, and experiences truly make this resort a standout.

James Lammerding

There are not enough words to express how special my stay was at this Ritz property, however I will share the highlights. Firstly, the resorts location with the private beaches nestled into its own bay and gorgeous pool is truly something magically relaxing experience. My ocean balcony suite felt very private and the villas which are tucked way on the property are not n my wishlist for next time. Now time to share the real treasure behind this property and that is the Service! Checked in with Sunny and Got was very professional and pleasant, we received a nice cold towel and refreshing beverage to enjoy. The breakfast buffet is a smorgasbord of the freshest fruits, juices, tasty egg dishes, cuisines from around the world it’s a brunch buffet gone wild!!! Definitely something there for everyone. The special lattes made with a smile from Chin and Nan! Don’t forget to by a magic Persian silk rug at the brunch entrance walkway. You never seen such beautiful pieces! The Sea Breeze Restaurant was a great dinner on the beach with a fire-show to enjoy. The Sea-bass was cooked perfectly with lots of flavor and WOW, the size of the Tiger Prawns!!! Bas, Nikki, and Ping provide outstanding service with a couple treats through out the evening. The Ranch we could not enjoy enough once we had our first bite! We had to go again the following night! The restaurant has a Michelin star recommendation, but they truly deserve the award in my opinion. Chris, Kaka, Mai, Gift are so attentive to every little detail the moment you sit down until you leave for the night. Gift serenades you with the saxophone and it’s a true joy! Our overall experience was OUTSTANDING, Ritz Koh Samui will be my heart forever. Thank you to everyone for a unforgettable experience and Happy Songkran!!!

Chloe Lumb

We loved everything about our 9 night stay at this hotel. I can’t understand how anyone had given it a bad review. The resort is beautiful and the rooms are extremely luxurious. The daily housekeeping service was exceptional, our room was kept immaculate. There is a turn down service in the evening and staff left us sweet treat every evening. I celebrated my birthday while there and staff couldn’t do enough to mark the occasion. Breakfast was the best I’ve seen at any hotel. They had everything you could imagine. We particularly enjoyed the juice bar. It is slightly too warm in the breakfast room as it’s not air conned but it was pleasant to sit outdoors. We ate at the hotel’s steak restaurant which was one of the best steaks we’ve ever had. We also ate at Pak Thai which was very good. You do need to take buggy’s to get to different places around the resort but we never waited long. I think some people are just very inpatient! We generally called for one around 5 minutes before we were ready to leave the room and that worked well. The gym is well equipped. Our only complaint would be that the street food and Thai dancing on a Saturday evening is very overpriced for what it is. The food was mediocre and we were shocked it cost more than our dinner at the steak restaurant, which is Michelin star! It needs to be half the price. We will definitely be back!

Wunda Stone

I didn't stay here but I called to reserve a table (from Tuesday, 1 April) at one of the hotel's restaurants for dinner on the 6th. Ineffective telephone receptionist / operator. Whoever this lady is that answers the phone calls here is an absolute joke. I feel that she is more disdained with her task rather than her mind being half gone taking in some simple requests. This operator asked my reservation time and date 2 times, whilst bluntly and most of the time telling me to "wait a moment" at times she was supposed to be ready to take notes. Her tone was coarse and not at all soft for a 5 star hotel operator, and her voice sounded just as tired as her servicing. Rude and extremely slow, she kept on making an effort (or pretends to) to repeat my email and phone number (even got them wrong) over and over again like some mad, incoherent woman. After all the email and contact was "gotten right" I had to ask when I can expect a confirmation of the dinner. My gut feeling turned out not to be wrong with this operator, she said I will get a confirmation within 48 hours - an unreasonably long process for a simple dinner booking... And, of course, after 2 days I found myself still WAITING ON THEIR CONFIRMATION - no emails had ever been received and zero calls to notify of the reservation... The hotel website is not more so helpful. No contact via emails listed whatsoever for online contact - only this nightmare telephone number that leads to some of the sloppiest hotel phone operators I've ever talked to. I saw it best to physically drive to the property myself to secure a dinner spot for my people and also learnt that the hotel dining does have email as point of contact - just not listed on their website. To add, this phone operator even said the hotel does not have any emails to directly get in touch with for dining outlets. Funnier she even said she cannot get me transferred directly to the restaurant line during the time it was already opened after 7pm... When I turned up to the hotel, I had seen clearly on the hotel dining outlet banners their emails which they'd gladly share for the guests within the hotel. Frankly it's strange and such a shame the team cant, for some reason, seem to share this point of contact online too? In the name of 5 star service and organisation, I really couldn't be left anymore baffled and am not understanding this lol... Back to the original statement, the first point (and the only point) of contact was just horrendous, rude, slow operator who couldnt deliver my needs of confirming to secure a dinner as spoken. Absolutely unprofessional set up and etiquette - something I had never seen coming in properties such as the Ritz Carlton. The beautiful dinner at The Ranch was thoroughly enjoyed luckily (where I have left a 5 star review). So, instead of what would have been 1 star I will give it 2 for the hotel as a saving grace. Communication here is a nightmare. The WORST phone operator experience I have ever experienced - just to place a simple dinner reservation...

Hema Chopra

The most amazing stay at The Ritz Carlton celebrating our 25th Wedding Anniversary. Whole Team at the Hotel made us feel very special and we were overwhelmed by the kindness and warmth of level of service. The Champagne, cakes, beautiful flowers, cards and decorations helped make our celebrations super memorable. Special shout out to Ping and the Housekeeping Team. The Villa was very comfortable, with beautiful views of the sea. Food, drinks, pool bar were all just lovely.