Amari Koh Samui

CAMELLY

Great Stay at Amari Koh Samui! Really enjoyed my time at this lovely resort. It’s in a very convenient location easy to get to and close to everything. The breakfast was excellent with a good variety of options to start the day right. I also had dinner at Prego, a fantastic Italian restaurant just nearby highly recommend it! Overall, a relaxing and enjoyable stay.

Paul Spedding

Fantastic hotel on the edge of a great resort. The hotel is simply fantastic - staff, rooms and food but best of all the pools are first class. The views out to sea from the main pool are simply paradise! We booked a pool view room and got one at the top pool. It was really great and did everything we needed it to do. Lots and lots of restaurants in Chaweng and shops with cheap clothes/shoes to buy: We would def go back. Absolutely recommend doing the elephants and Zipline.

Tiffany Webster

Have just spent a week here Which we paid over £1000 for. The room contained among other things a straw beach bag which I used and took with me when I left the hotel. I believed it was complimentary and there was no signage to say otherwise. After checking out, I was waiting in reception when I was challenged by a staff member about where the bag was. I explained it was in my suitcase as it was complimentary and was in poor condition as I had used it all week. I was informed that I should not have taken it and they wanted it back. I was not prepared to pull my laundry out all over the reception floor so offered to pay for it. I was told it was not for sale. I explained that I was not opening my suitcases all over the reception floor so the woman went away came back and told me I had to pay 600 baht for it. So I paid. This was an outrageous experience which left me feeling humiliated and embarrassed. I do not steal things from hotels yet I was made to feel like I was a common thief. The bag presumably cost them about £2 in Thailand and yet they felt the need to humiliate me in spite of my spending over £1000 there. This is the worst customer service I have ever experienced in any hotel in the world. I emailed the hotel afterwards to describe this experience and received a reply, which basically said very sorry but too bad. So beware. I’m sure I’m not the first person this has happened to nor will I be the last

Monica N

I’m genuinely surprised by the recent negative reviews, as our stay was nothing short of perfect. In total we stayed for 3 nights in the Deluxe Pool View for our honeymoon and birthday. Initially, I had some trouble booking but the staff were extremely helpful and quick to respond via email. From the first moment we checked in, staff were attentive and helpful. When booking, I checked the resort map and intentionally chose the Thai village wing due to the view and villa style. I was aware that 2 of the wings are across the road, which I did not mind at all. Many guests seem to be annoyed at the fact that you have to cross the street to access reception, breakfast and the beach. This was not a problem for us at all, as we found our wing to be quieter and the pool was generally empty compared to the beach wing pool (which had more kids and busier). There is a scuba dive centre where lessons are held in the pool if you are interested. There was always a staff member assisting with traffic to ensure everyone crossed safely at all hours of the day and night. Our room was perfect, spacious with a balcony view. Breakfast was good with many vegetarian, halal, western and Asian options. They will also make your coffee or drink option per order! Regarding location, it was perfectly convenient. Close enough (10 min walk) to the main area of Chaweng, but not too close to the rowdier bars and restaurants. Down by the public beach there is an excellent massage/spa place so everything really is within reach. I will definitely come back and stay here again!

Yossi Ben Shabat

We booked a vacation for a week. We took the suite called 2 bedrooms and a living room. The room is spacious and very comfortable. We are a family of 5 and it suited us perfectly. The room is next to the pool and the beach. The staff welcomed us courteously and quickly. A bowl of fruit and all kinds of nice snacks were waiting for us in the room. The breakfast is excellent, the atmosphere is very relaxed and quiet. The location is excellent, close to everywhere.