The Westin Resort Nusa Dua

mohamed el sayed

Luxury and excellence define the Westin in Nusa Dua. From the stunning lobby filled with activities for both adults and children, to the small play area in the lobby that completely captivated our son, this hotel shines. The staff were exceptional—very helpful and attentive. Breakfast was incredible, offering a wide variety of fresh fruits and pastries. The kids' club was one of the largest we’ve encountered in Bali, staffed by attentive professionals and filled with engaging activities. A lovely feature was the opportunity to rent a gazebo by the beach for an entire day at just 150 IDR. We did face an issue with the ongoing construction. Initially, our rooms were located in the construction area, and the noise disrupted our day. However, the hotel compensated us generously by relocating us to quieter, more spacious rooms. That said, I would recommend reconsidering the rooms in the South Wing, even the refurbished ones. While beautifully decorated, they were poorly constructed—offering zero soundproofing, which compromised privacy as we could hear everything in adjacent rooms. One of our room doors even jammed, and the wood cracked, indicating low-quality materials despite the modern aesthetic. Despite these shortcomings, we still view this hotel as a top recommendation for a family vacation. Its strengths far outweigh the minor inconveniences, and we look forward to staying here again.

irena aria

Was really looking forward to stay in Westin. Check-in was smooth & facilities are great and all that. The room had broken bathtub drain and faulty socket but it was ok since it was small details that I could tolerate However was quite disappointed with the breakfast and some of the services here. The breakfast was until 11am and we showed up at 9.45am but a lot of it was already finished, and some of the food was not refilled when I asked the staffs. I was really disappointed because I didn’t expect hotel like this would have left their guests with unsatisfying breakfast. The only A player was the juice stall gentleman, despite high requests he was able to rmb everyone’s requests. After having breakfast, was requesting the buggy car to the spa but the lady on the taxi counter first rejected me mentioning that the buggy car was broken. It was after I asked her “does westin only have 1 buggy car?” that she contacted the spa staffs and asked if they could pick me up. Tbh the service was not up to the price, and it was not that crowded as well, so I’m not sure why is the experience so different from other westin that I’ve been. I have only spent less than 24 hours and I am already really disappointed, this was supposed to be my mother’s birthday treat. Most likely will not come back, should’ve read more reviews before I came

Michael Rinkner

First class luxury resort with great services and friendly staff. Large pool area. Fantastic breakfast buffet. Rooms are spacious and clean and modern. Clean beach and great water. Kids club is a bit smaller than on the pictures and currently close to a building site. Half of the hotel is under renovation but there is hardly any noise or dust impact. Broad range of activities for nice weather (including Tennis) and rainy weather. A great place. A special mentioning for the Italian restaurant PREGO: thats maybe the best Italian restaurant in Bali. Amazing!

David Jane

Spent 4 days with our family there and enjoyed it very much. Great service and beautiful facilities. Even with such a big size you dont feel bothered by other guests. Wide choice of nice restaurants.

Lemon Poppyseed

I have just checked in. I read reviews the hotel was having renovations but didn’t think they were so big and would make so much noise, especially around the pool. There really isn’t any way to avoid hearing the banging and jack hammering. Surprisingly they don’t finish until around 8pm. My dream of a relaxing stay won’t happen this time. It looks like the renovations will be for many many many more months as it appears to be a whole wing being completely gutted and renovated. If I had known this I would’ve chosen another property purely for the noise. Everything else great, beautiful modern rooms, friendly staff and nice breakfast. * Update We really enjoyed our stay. The restaurant by the water Ikan served delicious Indonesian Cuisine. Dinner at Pregos was wonderful and the staff very professional and personable The breakfast buffet had a great selection of offerings, from Western to Indian to Indonesian. The staff exceptional everywhere through the hotel and very accommodating. The pool area was ok. I was disappointed however that the Adults only pool wasn’t monitored. I understand this a family resort, but people should also respect that some people would like to enjoy time away from children. (especially since this was my holiday child free) This is more so in this hotel with a massive pool with waterslide for children, and only a small salt water section for adults. The pool attendants were not interested in assisting by asking families to move to the main pool area, instead not wanting to get involved and ignoring our requests. There was another section called the Premier area which given its location away from the main pool would make a really nice Adults only section that would be much easier to keep as an Adults only section. Overall I would return