Wyndham Alltra Cancun All-Inclusive Resort

Genesis Joly

Long post. I giving 3 stars for multiple reasons. I still had a great time but I did get mad when I did the check out. 1. I got the cheapest room so I really don’t have too much to complain about. They do a very good job keeping rooms clean. 2. It was our first time in cancun, we were a group of 6, 4 adults 2 kids. It’s my third time in an all inclusive and I’ve never experienced so many people trying to make you buy something, they have multiple people in the lobby area all day trying to make you purchase something, especially massage; Which are extremely expensive prices for a massage. At first I did planned to get a massage and I let the woman to sell her stuff, I put my name down (mistake) and I told her I will check prices and stuff and talk later, she still book a massage not for 1 but for 6 bc I told her we were 6. I did ask her like if putting my name will make a charge or how that work, she assured that nothing would happen if I don’t get massage I don’t get charge. The day she book me I wasn’t in the hotel, we spent that day exploring. So, by the time I check out the charge me 500$ for massage for 6 people. I fought but I was in a rush for my flight so this is obviously a way to scam. 3. The situation with the rest at night is very disappointing, they don’t take reservations but if you buy a bottle of wine or spend some money, they will do a reservation and treat you like a king, otherwise you will have to stand outside even before they open and wait even for hours. We discover that random, one night that when we finally got to eat in the Mexican restaurant, we made a reservation for the Italian restaurant that night by buying another wine, which turn out that they didn’t have and, we picked other and they charged even the bottle we didn’t drink and bc all of this come out by check out time, you don’t have too much time to argue. 4. Overall people is very nice in Mexico, felt clean everywhere, cool pool for kids, kids club with activities, very family friendly. It’s pretty big but didn’t feel too much, easy to get to their beach area, their beach is great.

Ondie Mitchell

By far, this is the best experience I have had in Mexico! I cannot recommend Wyndham Alltra Cancun enough, but I definitely suggest getting the swim up suite with semi-private infinity pool overlooking the ocean to put this resort at the top of the list! It was perfect for a Spring Break get away for just my husband and me. The resort pool was also great for those looking for activities and music. The parasailing was phenomenal and our first time to experience it! The shows at night were fun and a nice touch along with the live music/dancing. We are not drinkers, but the service staff were great about keeping us in club soda. :) The housekeeping staff were so attentive, too. Some of the specialty restaurants had a longer wait if you did not want the buffet options, but it was not bad. The couple's massage was fantastic! The rooftop view made for a beautiful picture spot. Again, though, what separates this (the most) from the others is the swim up suite! If you can make that happen, it is so worth it!

Joelle Che

This place stole my heart. It was the best experience of my life 🥥🥺🍹🍍 I am so sad to be back! Everything was PERFECT. The food is amazing, everyone there is smiling, happy to help and really kind. The resort is always clean. Smells good. You always see the staff make sure everything is clean. The room was huge, the balcony is beautiful and the beds were SO comfy (my own is NOT that great after sleeping in those beds for a week 😂) The coffee in the lobby…. OMG!!!!!!!! I miss it. It’s the best place. My 2 1/2 son enjoyed all of the things. We will come back for sure one day. Thank you Wyndham Alltra. We love you so.

Braxton Combs

I spent 5 days here on vacation and had a great time. It's definitely more family oriented, but it's still a great place for couples or people with older kids. Probably about 8 different restaurants on the resort and multiple bars in all the populated areas of the resort. Plenty of activities to do and the resort host pool party's and other things like live music daily. Theirs a parisailing booth, and jet ski rental right out on the beach as well, which was very fun. Would definitely go again!

Charlie Mcelroy

Absolutely wonderful stay at Wyndham Alltra. The service was incredible - everyone going out of there way to help you. Food was fresh and Grill a la Carte restaurant was delicious, Japanese restaurant was not so great. Rooms are very basic could do with updating but nothing to complain about. Atmosphere in the evening is very chilled and relaxed! Great for families or couples. Only thing I would like to add, we had a slight alteration with one of the bell boys at the end of our stay which was disappointing as it was towards the end of the stay so was a lasting memory however, his manager kindly assisted us and the problem was resolved.