Vlad Gladyshev

The rooms are nice and spacious. The staff is polite. However, the location in St Lawrence Gap is far less than ideal due to excessive noise from neighboring bars. Good luck trying to sleep until 3 am.

NotMi No

They didn't give a hoot about my concern. That is Barbadian people anyhow. They are liars and they are rude. Now, stayed during the pandemic week of June 13, 2021, and was quarantined to the room. Order six pack of beer and they ripped me off because I couldn't go across the street to purchase it. They charged $60 and they were tipped an additional $7. When I was released from they room and complained at the front desk, the lady manger did not care and acted like she was being bothered. I knew that the beer was inexpensive because I had been on the island before. Shopping for groceries in Bridgetown, saw the beer priced at $2.50 per bottle. Ordered food too and I wasn't appetizing. Don't order room service otherwise they will scam you and feel no remorse about it. This is certainly not the proper way to make money by taking advantage of people, stealing from them , because people are in a vulnerable state. Finally the room was fine but the chairs they had were not made well or poorly repaired because nails protruded from the seats poking us. The room featured a kitchenette. There is a pool because not much of a beach exists, just rocks. Nice water view though.

Derek Smith

Don’t get an old un renovated room. One side they call the “traditional “ side is very old and run down. Don’t stay in those rooms. The pool and beach areas are nice enough though. See the attached pictures. Old and crusty. No bathroom door handles. Just a slide latch that could be used if the door would shut all the way. Have to unplug the clock to charge phone. Old and unworking light fixtures from a horror movie.

Simon Haitch

It’s not the Hilton and they don’t pretend to be. Clean room, great location, friendly and accommodating staff. It’s a lovely hotel.

Dason Anthony

Horrible front desk security. My friend was locked out of her room. I visited front desk, to ask where I should walk to find her, he told me he'll call the room. How are you calling the room if she's locked out. His response " look, if you know where the room is you go" This is when I raised my voice. Why are you speaking to me like this? Why is the service so nasty in some places on the island? Is this how you treat foreigners? This is when he then calmed down. But it's probably just normal behavior for him. I rate the overall rooms way outdated and old fashioned. Beds uncomfortable, and horrible horrible service. Wouldn't ever advise anyone to visit.

Rosemily Berge

The best thing about this hotel is the location. I used to come every year before the pandemic. I was so excited to come here but I am disappointed. The jacuzzi in my oceanfront room is out of order. The place looks run down. The swim up bar is closed. The staff are so unfriendly with the exception of a few. It almost feels like a ghost town. It’s absolutely boring at night. There is nothing to do here. The rooms are still dated. I do love that it is right on the ocean, which is stunning. The food is also good and there are kiosks near the hotel and some restaurants along the boardwalk. The location is great but this hotel has gone down. The staff used to welcome you with a rum punch while you checked in… it felt so welcoming. Now they give you a ticket to get your free drink at the bar. Out of 3 bars, only one is open. I’m now searching for a new hotel to go to in the future. I have another 4 nights here. Hopefully, i will enjoy the remainder of my trip. Managers and staff need to step up before it’s too late. I have an emotional connection to this place. I fell in love with Barbados here, but I think it’s time for a change.

Dragon Lady Grandpa

2025-01-13 – Accra Hotel Review DO NOT STAY at this MOULD INFESTED hotel..! Upon entering our room, [210], December 13th, 2024 we immediately smelt the stench of mould, it was strong. Opening the air conditioner front cover we found it and filters covered with black mould. We refused the room, spoke with the day manager Justin and showed him the issue, he agreed this was unsafe and moved us to room # 312. [The 2nd floor was undergoing a serious vacuum operation sucking up water from the hallway, perhaps a water leak.] The air conditioning unit in 312 also had some signs of black mould inside but the room was cleaner and had fresh air. He compensated us for the inconvenience with dinner; the buffet was poor and almost nothing in the bins. The breakfast buffet was horrible, nothing much to eat. Once we returned home in January we find on our visa bill we have been charged for BOTH rooms, [210 & 312], which we are now trying to have corrected. DO NOT STAY at this hotel, it is a total disappointment and the black mould is a serious health hazard.

Paul Persaud

I always have a relaxing time at this perfectly located resort. It is close to many bars and restaurants and also Quayside mall. I would like to mention the staff who always welcome and take care of me during my stay, such as Sylvester, Torian Joshua Mitchell Crystal Cheryl Shaq Jonathan Fabian Kevon Annette and Rachel. It may have a few quirks but just ask the many returning guests why they continue to return. The manager Suresh takes special care of the guests and is always willing to go the extra mile. You'll never walk alone here.

Kaliah Lavine

Had a great time appear to be short staffed but my family and I had a great time at lunch. Lashae please tell her we love her she did well, was very friendly and engaging loved her service please recommend her for any incentives etc . Your staff worked very well today Sunday 12.8.2024.

Carmen Alleyne

The staff around the bars and restaurants act like they are being inconvenienced when asked for something. I actually saw one at the beach bar get into a shouting match with a tourist. Most don't smile. Heard a few tell how much they hated their jobs. I think they forgot they work in the service industry. I was sitting at the bar one night and a hotel guest got fant and passed out. Once I saw that the employees did not pay him any attention. I am a nurse and jumped in to help. They state that they are not aloud to touch and Joseph stated that no one was cpr or AED competent. All I could say was wow. The hotel is so convenient for us. I was married at this resort, but service has gone way down hill. I have had to beg for blankets, room bath towels and even toilet paper.

R. Tenney

We stayed at the Crane from December 27-31st. We had a mixed experience here. The good: -The beach is outstanding! The water is clear blue/green and you can see straight to the bottom. The sand is pure white and smooth. There are beautiful waves that are great for body surfing, but probably too strong for younger children. -The resort is lovely and very beautiful and not too big. -We stayed in one of The Contemporary rooms and it was very spacious and clean. No bugs and very few mosquitos. The bad: - Housekeeping. 2 days they didn't show up and we had to call continuously to make sure they came. We were a family of 5 and they never remembered to leave 5 towels or to make up the pull out couch. The safe didn't work in the room and our showers were warm, but not hot. - Terrible service in ALL the restaurants. All meals took 2 hours and they WERE properly staffed. The staff seemed not to care and could not be any less helpful. Very disappointing! - Large beautiful jacuzzi that was NOT hot only lukewarm. Again, very disappointing. Why build a large beautiful jacuzzi and not heat it? - Always out of towels on the beach. Overall, we paid over $1000/night to stay here and for that price we expected things to be better managed. This place has potential to be amazing with better management. Restaurants need to be overhauled and useless staff needs to be let go. Kitchen needs to move faster. Housekeeping needs to be better organized and managed. There needs to be wait service on the beach. I would return to the Crane only if new management was put in place.

Robert Voelker

The Crane Resort was an exceptional experience! The highlight of our stay was undoubtedly the service. The staff at The Crane were outstanding, delivering impeccable service in every interaction. In a time when daily room service is becoming rare, The Crane goes above and beyond by providing multiple service visits per day—no special requests needed; it's simply their standard. The team was always smiling, consistently professional, and attentive to every detail. This is a 5-star experience, through and through!

K Haase

The staff made the trip incredibly easy for us. Truly exceptional, I wish I remembered all their names! We had an extended stay, concerns about what to do for two weeks resolved quickly. We were resting up prior to a medical procedure, and this resort was the perfect place for us to do that. Private pools were refreshing, rooms were beautiful. Kitchen had everything we needed. All the restaurants were delicious and reasonably priced. The views around the resort were exceptional. We enjoyed the day trip on the yacht and all the resort events available to us. We even had fresh coconut delivered to our room, unbelievable! We will definitely be back and are incredibly grateful for all the sunrise & sunsets.

Alan YDR

Spacious and fully equipped rooms. Beautiful beach. Very friendly staff, good size gym and pools with ocean views. Really enjoyed our stay here. The resort has multiple restaurants that serve a variety of cuisines such as Italian, Asian, Thai and more. The beach is incredible!

Broward Nation

The Crane exceeded all expectations! Karen Oliver's exceptional service and prompt resolution of any issues made our stay truly special. The spacious rooms, stunning sunrise views, and delightful breakfast were pure bliss. Experiencing the island's culture, including encounters with wild monkeys, was an added bonus. The staff's warmth and the rustic colonial charm of the rooms created a perfect ambiance for relaxation. This bucket-list vacation will forever be cherished. Thank you, The Crane, for an unforgettable experience!

brinn hemingway

The entire stay was wonderful here, the hospitality consistently went above expectations, the food was incredible at PureOcean, and it was conveniently located near lots of restaurants, shops, and activities. There’s a lot to do here- lots of activities for kids and adults, and lots of planned events/activities. When I get a chance to go back, I will definitely be staying here again

Matthew Horsford

I hope we will have the opportunity to go back. There were 11 of us that booked here. The rooms were fabulous. The kitchenette had everything you would need. The resort was spotless and had a lot to offer. Furthermore, it was perfectly located for groceries, night life, beach, etc. All of the staff were super friendly and gave great recommendations. My only constructive criticism is that I would have enjoyed more music/events at the main pool area. More island music to enjoy while we swam and enjoyed our drinks. But, overall it was great!

Carolyn Orosco

We love Barbados and the location on the gap is perfect with many restaurants and the beach just a few steps away. The rooms are decent but compared to other Divi resorts we have stayed at they could use some updating. That being said we will stay there whenever we go to Barbados.

Renecha Boyce

Overall had an amazing stay! The staff was pretty helpful during check in, and the location is great. House keeping only come in to clean twice a week, but changes your towels daily if needed. When it rains a lot the lobby area does flood and the grass becomes extremely muddy and puddled. However we had a ground-level room and no water came in. There is a gym on property and fun activities for kids to do, mini golf, basketball etc.

Denise Laing

The night that we checked in we went to our room and opened up the pull out couch to find blood on the sheets and mattress pad. We tried calling housekeeping and the front desk but as it was late there was no answer. We eventually went downstairs and was able to find someone that came to look at the and offered to change our room. As there were four of us we thought the one bedroom with pullout couch would've been good for us. However we found the accommodations a lot smaller than the pictures we saw on the site. Most of the staff were pretty friendly and helpful. The pool was well kept, and I've never seen such great upkeep of the grounds of a resort! While we were REALLY disappointed by the blood in the first room we did enjoy the amenities (miniature golf and pool) while we were there.

Vinayak Ram

We had a great stay at the Hilton Barbados Resort. Good sized rooms, good pool and direct access to the beach. The location was great and offered some great views over the bay! Happy hours are great value. Plenty of parking available on-site.

Josh Sauberman

Anniversary trip for my wife and I. The staff are very friendly and the rooms are clean and comfortable. For me, the biggest pluses are that the air conditioner worked great and was quiet, and the beds and pillows were very cozy. The balcony overlooking the pools and ocean was simple and comfortable. For some reason (we didn't report it until after our stay), there was no cold water in our room. The shower and faucet ran hot on both sides, so after a day in the sun, showering was not enjoyable. The beaches on the other hand are clean and lovely, if not quite a bit rocky, but the rocks may have been due to a recent hurricane. The ice-machines on all 8 floors were out of service and waiting for room service to bring ice was slow. We were there during the slow season, so I hope they get new machines before then. The fitness room/gym was really nice. I didn't enjoy the solicitors on the beach pushing activities and other things - they're friendly, but I just don't want to deal with that when I'm vacationing. One night we were there, baby turtles were hatching and heading toward the hotel instead of the ocean due to all the bright lights. Lot's of people were picking them up and putting them in a box, where they're then taken to an appropriate place on the beach for release. That was pretty wild to see!

Aaron May

Deeply Disappointed and Disgusted – Not Up to Hilton Standards or a 2 Star Motel As loyal Hilton customers, we chose the Hilton Barbados Resort expecting the high-quality experience we’ve come to associate with the Hilton name. Unfortunately, this stay was beyond disappointing and left us questioning the brand's commitment to maintaining its reputation. The hotel is in desperate need of a complete overhaul. Everywhere we turned, there were signs of neglect—from trash littering the grounds and beach (including empty beer bottles and used towels) to the overwhelming disrepair of the rooms and facilities. The room we were given was unacceptable: -Mold covered the entire bathroom, and the door to the shower didn’t even close. -Water/white substance splatter stains were evident, the ceiling was chipping and falling, and the hallway and door paint were blackened with grime and hand prints. -The headboard was peeling, corners were caked with dust, and it was clear the room hadn’t been vacuumed. Basic amenities like room service didn’t work, and the door leading to the hallway was so poorly maintained that we had to physically barge through it. It’s clear there’s a lack of pride in the upkeep of this property. The entire atmosphere screams indifference, from management to staff (with the exception of the polite front desk workers, who were the only positive aspect of our stay). The dining experience was equally disappointing—the food was nearly inedible and raised concerns about safety. What makes this situation even more frustrating is the price point. Charging premium rates for what can only be described as a subpar, 2-star experience is unacceptable. It feels like this property is exploiting tourists under the Hilton name without delivering even the bare minimum of quality. Hilton, you can and should do better. This resort does not live up to your standards or the trust your loyal customers place in your brand. Do not get tricked into booking this hotel.

Renee Ortiz

We can start with the views, amazing and breathtaking! From the moment you walk into the main entrance, the view literally takes your breath away. Everyone at the front desk and all of the staff was so friendly and welcoming. The only negatives things I can say is that the food is pricey and I wanted more cuisine from Barbados. The rooms were nice but could use some updating but it wasn't a big deal because we didn't spend much time in the room. I would go back in a heartbeat!

Tade Credgeur

As a middle aged couple, we walked over for a drink on the beach. The first beach bar was closed, so we asked for the wifi before heading to the poolside bar. The "security/bar tender" went out of her way to follow us and demanded that no one gave us the wifi because we we weren't guests. Luckily, we did find a bartender who offered it so I could wish my 95 yr old grandmother happy birthday. We paid $18 for a beer, so we weren't freeloaders, but we also did not get the dismissive vibes to ever want to stay here. Rude!

Shawn Ali

The ads for this hotel are misleading. They promises an ideal stay that is equivalent to a luxury vacation. The rooms are well appointed and the property is well kept except for the few roaches you see running about at night. Where this place falls terribly is in service. I travelled with a group. One person was denied entry due to immigration reasoning and the hotel was well aware of this yet they decided to keep the money paid for the stay. I was disturbed but let it be. Then it came down to service the biggest let down I have ever experienced by a luxury hotel. The staff was outright rude and the bar men were even ignoring requests made by some members of my group so we had to be demanding and rude as well to match the disgusting attitude. The food at this hotel was phenomenal and the seafood buffet night was exceptional. Please note this is not the case as their dinner options change on a daily. The beach at this property did have a lot of surf and therefore was not suitable for bathing. I recommended this property to some others and their review was also on point especially on service. They advised it was the same atrocious attitude with staff hiding Hennessey which was the party drink of choice. This place need to learn a lot from O2 Beach Club.

sarah llogoni

I’ve never written a review about any hotel ever but the horrid service in this hotel left me no option. The outrageously high prices did not match the quality of the stay. The staff would get angry and scoff at you if you asked for anything that might have caused them a minor inconvenience(like asking for a refill of your water glass) even though we paid a great deal of money to be there- It felt like you were walking on egg shells the entire time. The bartenders would take forever to come and take your order, regardless of how long they saw you waiting there in the burning hot sun, they just didn’t seem to care, they knew we had no other options. The beach chairs were disgusting and poorly maintained. No one serviced you on the beach for majority of the stay. The same trash that was left on the beach tables one day would remain there for the following couple of days. The rooms were falsely advertised and poorly kept, almost falling apart. The hotel itself wasn’t kept well either. Our bed sheets were never changed, we had to beg for new towels + the bed looked like It was made by a 9 year old every day we returned from the beach. Trash was visible everywhere; especially inside of the pools. I could make this review a lot longer but I hope they invest some finances in getting the staff a proper attitude check. shout out to Tyrese, Javon, and the wonderful woman at the omelette station Marci every morning. They were the only delightful additions to the otherwise outright rude and discarding staff. If you wanna get treated poorly, stay at the sea breeze beach house!

Eammon Kelly-Roche

Massive thank you to Grace the restaurant manager who welcomed us with the most inviting smile, Also to the other catering department, who worked so very hard, to ensure our stay at the Sea breeze was second to none. Such a wonderful place, set in paradise. Well done Sea breeze Much appreciated The Kelly-Roche boy's xx

Martin Whitmore

Stayed in September as a family wedding, the staff as usual are the stars of the show. Food is a bit repetitive, we had an ocean view suite , everything was fine until we used the shower, it was cold and no pressure, for 3 days they said they would fix it, in the end we got angry and they changed our room, why did it take so long? The hotel was not full and we should have been moved earlier. Our son was as the groom and is a plumber ironically and told them it’s the cartridge in the mixer tap, but that didn’t seem to do the trick. Otherwise it was ok.

Rich Harrison

Great hotel and facilities, beach is lovely. If you like a quiet life then this is for you. Only a 10 minute walk to bars and restaurants if you fancy a change, but being all inclusive and multiple choices for dining you have it all on site. We had an Ocean front junior suite, which is fabulous. This is our second time here in 5 years. Keep up the great work Sea Breeze. 👍👌

Bob D

Not quite a true 5 star but more 5 star than 4 star. The service and customer service is truly 5 star. The staff is the star of the resort. Location is great, the beach is tranquil. Not a loud, bass music pumping place, so if that's your thing, it's not here. The food is good, not great, which is perhaps the more 4 star aspect. Older, quieter vibe, but still a good place for families w kids. Quiet after 11pm. If you want a nice vacation with quality service, and arent a huge foodie,, this is the place.

The Gbemis

I will definitely come back. As soon as you get to the lobby, you are welcomed with rum punch. That was delicious. The staff are really nice and do their best to accommodate you. The food is amazing. The pub opens from 9:00pm to 1:00am for you to chill and play pool, drink and just lounge. They also have an arcade that is open. This location is also a walking distance from stores, other restaurants, and boardwalk. The beach is amazing. They have rocks that blocks the waves. So you can actually enjoy swimming. The drinks were very good and did not have weird after taste. Thanks to all the staff for a job well done.

Mhairi Manning

We have had such an amazing stay here. The hotel is located directly on the beach with some breakers making a nice calm cove and creating a great home for a multitude of fish for snorkeling. The food was lovely, particularly Umi restaurant. The day to day food can't be faulted. If you are vegetarian though, do make sure you let them know in advance. The staff couldn't do enough for us during our stay. The cocktails were great, some were invented as we went along. The local rum is amazing! The Concierge will sort out trips, and they will give you hints and tips on where to go and how to get there, even using local buses. The room was big, nicely cold and the bed was so comfortable. I just haven't been able to fault anything or anyone during our stay. We would definitely come back.

Debbie McCormack

We stayed at the sugar bay hotel for 10 nights .The staff are excellent nothing is to much bother very friendly and helpful.We had a fantastic time and never had any issues as everything was perfect .The food is amazing lots to choose from .The manger is always around and speaks to everyone. The best holiday I have ever went on in my life well done too all the staff .

Kavin Fatehchand

We spent five days here for a friends 35th birthday. The service was phenomenal and we especially would like to thank Tiffany, Natasha, and Kimberly for their service. Every meal they would remember exactly what we like, would spend time to get to know us and we are grateful. The UMI chef was also excellent - although the buffet food was underwhelming overall.

Casa Epulona

My husband and I, who are in our 70’s, have just returned from this heavenly resort. The accommodation was spacious, luxurious and with heavenly views. Nothing was too much trouble for the staff. We would particularly like to thank Tracia Braithwaite and her entire staff team for looking after us so well. Nothing was too much trouble for them and we very greatly appreciated all their kindness and consideration, doing everything to make our holiday the trip of a lifetime.

A. I. M

Lovely, homely and clean resort. Pie apartment was very modern and fully decorated. Close to the beach and service was top notch. We were a group of a few ladies with about 3 villas. All villas were really nice and spacious with each bedroom having it's bathroom and toiletries.

Laura Gilbey

We had a fabulous stay at St Peters Bay, the staff are all lovely and can't do enough for you, anything that needs sorting they will do it for you. The restaurant is abit pricey and the menu is the same for lunch and dinner, I'd prefer a lighter menu for lunch but the food we had was very yummy. Our apartment was perfect, everything we needed was there and the view from the balcony was beautiful. My only issue was the cushions on the sunbeds by the pool are never taken off so if it rains (which it did in August) they get soaked and then you can't lay on them again and they are starting to get abit moldy but fortunately the beach is just a few steps away so we went and used those beds instead 😊 There is a supermarket 10 minute walk away, Jordans, which is great or Massy's in Holetown is a 10 minute drive. There are a few restaurants around but more choice in Holetown and of course in Bridgetown. We had a car which was great to explore the island, especially as it was so humid, the air con was a must. Just be warned of mosquitos in the rainy season, I did get bitten quite alot so keep those doors closed.

Jim Massey

This is the typical Caribbean bait and switch. The words are just perfect on the website, the experience is far from it. We were told we’d be beachfront with sweeping views - we were ground floor and saw vegetation and lots of Canadians and Brit’s outside our patio blocking the view. As for the attentive concierge, we asked for dining recommendation and were handed a book with not even a hello. Things didn’t turn around once we asked to speak with a property manager. The manager was more sophisticated, kind and did her best. She did give terrific recommendations for restaurants. The complimentary snorkel experience which is promoted as part of the turtle sanctuary was a speed boat that takes you a bit out and there is no to little conservation. The staff who did this were extremely engaging and we had a nice time. The restaurant staff were very kind and attentive. The food was overpriced and quality was fine. I recommend this place if you want to overpay for a decent pool and beach. This is not a luxury resort. At best, it’s a decent VRBO called a resort.

Jim Matthews

Truly like Paradise! Apartment was amazing, grounds are beautiful, right next to the ocean. Empty beaches, no crowds. Lots of little crabs, whistling frogs, humming birds, beautiful plants. Great service, friendly staff. We had an amazing holiday!

Cheryl B.

We just got back from a week long holiday at this resort. It was amazing and we had a wonderful time. The staff were friendly, attentive and accommodating. The room and hotel were very clean. The food was delicious at all restaurants. We would recommend and return.

Kathleen Hayes Brown

Staff is outstanding and very attentive. Resort is s luxury all-inclusive, and they go out of their way to tailor make your experience for you. Rooms are beautiful and newly renovated with excellent design, but do have some mechanical issues (washer never stops running, not enough ventilation in bathrooms leading to mildew, broken toilet seat cover, and a towel bar that falls off the wall every day despite their very vigilant efforts to fix it every day) . Spa is small, bit do splurge on a treatment. The views are miraculous, massage tables are extra comfortable, and received the best massage I've ever had from Joanne. All of the staff are outstanding! Can't name them all here, but Yvonne and Renaldo, in particular. Bravo!

Debra O'Callaghan

Just returned and can say this is this accommodation is some of the best we have ever stayed in. Total luxury and first class service is all you will find here - from checking in to when you sadly have to leave. The location is perfect and with a number of pool areas and the beach to relax on during the day and restaurants and bar areas to see you through the evening, it really ticked every box. We were lucky enough to catch a baby turtles hatching too which was icing on the already perfect cake! One thing I loved is how friendly all of the hotel staff were and how they easily picked up on your vibe and enhanced it - if you wanted to chat - done, if you wanted peace and quiet and little interaction - no problem at all. John was always around checking everyone was ok which is also a nice touch and it felt like your presence was really important to the hotel too. We hope to be lucky enough to return in the future to visit again.

Ashlee Scantlebury

I had an amazing time at the Acqua Spa for my birthday! Joann provided me with excellent service, and an amazing experience from beginning to end. Can't wait to be back! I recommend everyone give this experience a try.

Panaite Stoica

We visited this hotel during our October school break, and overall, it was a delightful experience. This charming five-star hotel has far more positives than negatives. Check-in was smooth and efficient, which set a great tone for our stay. We stayed in a one-bedroom suite, and was just fine. The beach is stunning, with plenty of loungers available. While the water can be a bit rocky, if that’s not to your liking, you can take a short five-minute walk to Dover Beach, where the waves are just as beautiful but without the rocks. The food at all four restaurants was amazing, and special thanks to Ton, Khadijah and Athya from Element's main restaurant.

Cole Montgomery

The resort is in a nice location. The views are beautiful. Our room was ok, and the bed wasn’t bad. The bathroom was also fine. The fridge was rarely stocked and it was a struggle to get water bottles. We had to repeatedly go to the nearby coffee shop to get small bottles are water and bring it back to our room. There are two restaurants. One is open for a breakfast buffet and also opened for a sit down dinner. The other restaurant is only open during lunch time and is a buffet. The food during breakfast and lunch was fine. However the food for dinner was not impressive. The portions were very small. I ordered a steak one night with shrimp and was extremely surprised about how small it was and how there was only four small shrimp with it. The beach is beautiful. There are two separate areas on a large beach where you can sit with some nice chairs that have shade. There is only a small area where you can swim without hitting the rocks. There are water sports that are also free. We went kayaking and had a blast and also went tubing which was very fun. The pools are nice and the cave bar was a cool spot. We had a great time, but there is room for improvement.

Tzvi Keisar

We stayed at Crystal Cove for 7 nights during new year's. While the staff is very friendly and helpful, the resort is RIDICULOUSLY OVERPRICED, dated, and needs a lot of TLC. It is definitely NOT a 4 star hotel, the rooms that arw not renovated are horrible (motel quality). I would not recommend going there, we were very disappointed of this place. Marriott brand suffered a big hit with is here. See full story at the bottom. What we loved: • Friendly staff, very helpful. • The beach and the ocean water are amazing • weather was great • The resort is small, so it never felt crowded What we didn't like: • The resort is very dated, everything is old and maitenance is not good. • Staff is understaffed and overworked • only 2 pools, both are small • Food is not good. Variety is slim and quality is low. My kids did not have a lot of options, but the staff was always happy to make something they liked (like spaghetti) • Everything feels like it is measured and many times stuff is out: sandwiches run out, towels in the pool, beads and strings in the kids club. Doesn't feel good, especially for the rate this hotel charges. • Kids club looks old and worn out. But my kids enjoyed going there and do crafts • Some rooms have been renovated at some point, so they are reasonable. The others are horrible, I wouldn't pay a dollar to stay in one of those. • Loud music almost every night. If your room is near the speakers (like ours was), you will have a hard time getting your kids to sleep until the music stops (10:30 and even 11pm sometimes). Our full story: We arrived on 12/30/2024. The resort is about 40 minutes drive from the airport. The front desk notified us that the room we booked (ocean view 1 bedroom suite) is not available (due to "maintenance issues") and we'll have to stay in connecting rooms (garden view) for the first night. The rooms were small, old, poorly maintained. The bathroom was dirty and disgusting, my daughter scolded her hand when she touched the hot water valve in the shower because the valve leaked. The second day the manager took me to see our ocean view suite. This one was in better condition, it was renovated at some point in the past. But it looked small, so I said that from what I remember, there are 2 rooms in the suite. The manager then said this is a "junior suite", and that they don't have the oceanview 1 bedroom suite available until 1/3. He said he has a garden view 1 bedroom suite, we went to see it, but it was basically the same connecting rooms we stayed in, old and disgusting. We decided to take the junior suite, although it was small and pretty crowded for us. We did not get the room we booked for the entire stay (the manager did refund our stay based on the smaller room rate, but there was no additional compensation for their mishandling). 12/31, new year's eve, loud music from the main plaza until 1am(!!!). Our room shook because of the bass. I called the feont desk several times during the night to turn the volume down, but nothing helped. It was horrible, kids couldn't go to sleep. Reminder: this place considers itself "kids friendly". Music continued almost every night, at least until 10:30pm, one time until 11pm. Food: there are 2 restaurants, most nights only one operates, and you have to book in the morning for the time you want. Food was ok, not great or something to look forward to, some dishes were fine, some were not. Not a lot of options, for the kids too. Overall I would not say the food was good, but it was not terrible neither. There is a coffee place that is opened all day until 11pm, coffee is pretty good and service is quick. They also have sandwiches there but only 4 options, and many times sandwiches ran out, so you have to come back later when they restock. Bar: one bar, variety is not great, and quality is low. Final thoughts: We came for the great weather and the beach, and it was meeting our expectations. The resort, however, did not. The lovely staff made the stay better, but could not remedy the poor quality of the facility, especially for what they charge for it

Tara Blais

Highly dissatisfied! Lucky I was there only for two full days. I went to the excursion booth to book horse back riding was told to be at the lobby for my taxi at 5am since I would be riding the houses durn sun rise. The guy was 20 mins late when he dropped my boyfriend and I off at the location there was no one there to greet us. There was a lady a little further down on the beach who was setting up food and coffee so I asked her where I would be going and she said the horses over there are not to ride they are just retired racing horses. I was highly upset that the cab driver took us back to the hotel. The guy at the lobby said someone would be at the excursion booth around 7am no one was ever there the whole day… I was then told by the guy working the front desk that he would relate the message for me to get reimbursed for the excursion, I never got to go on. Which I was never refunded and it was all a SCAM!!!! I will never return back!

maggie mcnamara

we stayed here from the 19th December for Christmas .(one week) Loved the setting all the staff are wonderful, including the beach staff. The rooms are a bit tired but it is closing February for a refurb . My concern was the management could not get anything right. although the place was not at full capacity they insisted on opening both restaurants at night , which meant all the guests were spread out , no atmosphere at all. Also it stretched the staff to run both places . Christmas night they had a singer but they made no effort to make it a special evening for the guests , which is a shame . Also the restaurant on the beach was so dark all the guests had to use their phones to read the menu and eat their food!! There was also a family with 3 children that were told they had to w ait for the last sitting for dinner , when the restaurant was clearly not full!. when we were leaving the manager made an appearance to ask us to write a good review!! The management need to been trained to run a hotel and ensure the guests are happy .

Victoria COCKING

Had a wonderful time at this hotel. The location is fantastic. Service was brilliant. Clean . The staff were fantastic. My husband left his wallet in the safe . The hotel kindly email us to let us know And kept it safe for us till we were able to collect it . Excellent service thank you . We will definitely be back .

chiangmaicharlies

For the cost, Turtle Beach is really 3 stars, but i enjoyed my one week stay and will give it 4. Many people complain about the birds which will be after your food during alfresco dining, but I liked the wildlife being there. The hotel is old and dated but so what! My room was big and comfortable with a great view. However. it was quite a long walk to the main areas; the hotel is well spread out. The staff and meals were good. I particularly liked the ice cream parlour, the swimming pools and room service. The beach was hopeless; lots of seaweed on it, and all the beaches on the south and east coasts of the island. If you want a good, clean beach, you have to go to the west coast which is mainly taken up with rich folks' homes . There is only ONE hot, small lift (elevator) to cater for all the rooms - terrible! Do take a trip round the island - well worth it!

Joy-Lina A.

The price-performance ratio at Turtle Beach Hotel is disappointing. While you can enjoy a buffet three times a day and book a table for à la carte dining in the evening (which was usually good), the buffet food itself left much to be desired. The potatoes, for example, were dry and soggy rather than crispy. Most of the staff were unfriendly and made us feel unwelcome. Finding a sunbed was nearly impossible as all of them were reserved with towels by 8 AM. When we asked about activities or a hotel plan, the staff dismissed our questions, and after searching for a while, we gave up. Additionally, activities listed on the daily schedule came with extra charges, which is unacceptable given the high cost of staying here. Another strange aspect was the “dummy receipt” provided for meals, showing what they supposedly cost, which seemed unnecessary and odd. The laundry service was outrageously expensive as well. On the positive side, the rooms were clean, and the reception staff were kind and helpful. However, for those wanting to explore the island, this is definitely the wrong hotel. Even for all-inclusive visitors, there are likely better options offering more value for the price.

Milena Bonio

We stayed at Tuttle Bay for five nights, and while many reviews have pointed out that the hotel grounds need updating, I won’t dwell on that as I understand renovations are planned for this year. Instead, I’ll focus on our personal experience as a couple, though I recognize this is primarily a family-oriented hotel, so our perspective as couple , may be a bit biased. Positives The hotel’s biggest strength is its staff—the service is truly excellent. The beach is stunning, and the food is of a very high standard. A standout moment was the New Year’s Eve buffet dinner, which was beautifully organized, with fantastic decorations that added a festive touch. A special highlight for us was our last night when we requested lobster. The chef prepared it perfectly, and while it came with an additional charge, it was absolutely worth it. Negatives The primary issue for us was the noise level. This is a very loud property, and as a couple seeking relaxation, we struggled to find quiet spaces during the day. The entertainment is repetitive, with 80s hits, Michael Jackson, and Bob Marley played on a loop. Daytime activities like karaoke and drumming are also excessively loud. The sound system is of poor quality, and while there are live performances in the evening, they’re often singing the same songs, too loud and, unfortunately, not very enjoyable. We had to be wearing earplugs at times during dinner. During a New Year’s Day event, there was a DJ playing more up-to-date Caribbean music on the beach, which was a refreshing change and much more enjoyable. I hope the planned refurbishment includes better sound systems and an overhaul of the entertainment program. We booked an ocean-view room but were initially placed in a room overlooking the restaurant entertainment area. The loud music made it unbearable. After complaining, we were moved the next night to a much quieter room on the other side of the property, closer to the beach. Another issue is the lack of sun loungers and parasols. Around the pool, there are only around 20 shaded parasols for a resort with over 140 rooms, and no dedicated adult pool. Children are splashing water, running and screaming everywhere, leaving little space for adults to relax. We opted for the beach, but it also has no parasols—just lounges with a hood that provides minimal sun protection. Loungers are placed close together, offering little privacy, and there aren’t enough of them. Guests start reserving loungers before 6 a.m., which is frustrating, however the beach here is absolutely stunning.

Lynne

We've just returned from 9 amazing days at The Turtle Beach Hotel & Spa. The location is just spectacular. Right on the beach, with amazing views, from all rooms, I understand. The 3 pools were very welcome in the heat. Very comfortable sun loungers all around the pools. There was never a problem getting a sunbed and fresh towels every day.

J. Nicole

I could not provide my input via the Marriott site because I was past the review period. The staff was amazing, friendly and I danced with my breakfast lady every morning! Other than that, I was not a fan. It’s not a big resort so not much to do. The rooms were okay but the beds were hard and the paint on the walls are yellow so it feels old. We had two rooms and the fridge did not work in either room. We called the front desk twice and no one ever came to fix it. Our kids had a great time but it was not to the adults standards. The food is good nothing to write home about. There was also an incident on day one of our arrival where our 4yo order a pizza, the pizza was delivered to him, 4yo ate a slice of pizza and the waitress returned to let us know she brought the pizza to the wrong table and had to take it. She proceeds to take the pizza to the back, then bring it back out and said the chef said it was okay. Of course’s we didn’t want the pizza after it was taken away and brought back. Also, there is no continuous service at the pools. They might come around once for drinks, another time with fruit but that’s it. The bar outside is not big, and there is no swim up bar. We go to Barbados annually but will not be staying at this resort again. We prefer to spend the money for the family to have a great time someone else.