Overview
Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this se...
Unforgettable pleasures await at Andaz Mayakoba Resort Riviera Maya, an immaculate hidden gem located on the breathtaking coastline of Mexico in Playa del Carmen. Surrounded by verdant vegetation and nature, experience peace and privacy in this secluded 5-star resort complex which has everything you need for the holiday of a lifetime. While the little ones make friends at Kimbo Kids Club, spend your afternoons treating yourself to a massage at the exceptionally soothing Naum Wellness & Spa. Enjoy a game of golf at the exclusive El Camaleón Golf Club that winds through an area of preserved mangroves and has unparalleled views in the Mexican sunshine. Prepare for an explosion of authentic flavours in one of the exquisite restaurants at the resort and spend heavenly nights in lavish accommodation.
How far is the nearest beach?
Andaz Mayakoba Resort Riviera Maya is a stone’s throw away from the beach.
Distance from the airport
Cancun International Airport is approximately 48km from the hotel.
![Pools]( "Swimming pool")
Pools
![Restaurant]( "Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Golf]( "Golf")
Golf
![Gym]( "Gym")
Gym
![Spa]( "Spa")
Spa
![For Families]( "Family-friendly")
For Families
![Kids Club]( "Kid’s club")
Kids Club
![Parking]( "Parking")
Parking
![Accessible]( "Accessible")
Accessible
2 Double Beds Ocean View Room
- Partial views of the Caribbean Sea
- Two double beds
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
1 King Bed Beach Front Room
- Views of the Caribbean Sea, on the beach
- King-size bed
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
Beach Front Plunge Pool Suite
- Views of the Caribbean Sea
- King-size bed
- Furnished terrace with plunge pool
- Living area
- Flat screen TV
- Work desk
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Robe and flip flops
- Nespresso coffee maker
Three Bedroom Presidential Villa with Private Pool
- Views of the Caribbean Sea
- King-size beds and double bed
- Furnished terrace with pool
- Large living and dining areas
- Home theatre
- Personalised butler and catering service upon request
- Kitchenette
- Pantry
- Flat screen TV
- Work desk
- Air conditioning
- Free Wi-Fi
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Walk-in rain shower
- Bathtub
- Robe and flip flops
- Nespresso coffee maker
ADA Andaz Suite
- Views of the lagoon
- King-size bed
- Wheelchair accessible
- Furnished terrace
- Air conditioning
- Free Wi-Fi
- Wider bathroom doors, grab bars, raised toilet seat
- Lowered thermostat and light switches
- Lowered entryway features
- Minibar with snacks and non-alcoholic drinks
- Bluetooth speaker
- Roll-in rain shower
- Nespresso coffee maker
*Crib and rollaway bed available upon request.
Facilities
- Outdoor swimming pools
- Heated hot tub
- Golf course
- Restaurants
- Bars
- Free Wi-Fi
- Kid’s club
- Outdoor activities (including nature trails and kayaking)
- Spa and wellness centre
- 24-hour concierge
- 24-hour room service
- Digital check-in
- Business services
- Meeting room and facilities
- Event space
- Laundry service
- Bicycle service
- Wedding services
*Please note that charges may apply to some activities and for the use of some facilities.
All-inclusive
If you choose to go all-inclusive, the programme generally consists of breakfast, lunch and dinner, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
Cocina Milagro
- A la carte
- International cuisine
- Serves Breakfast, lunch and dinner
Tinta del Pulpo
- A la carte
- Mexican and international cuisine Serves Breakfast, lunch and dinner
VB
- Healthy, vegan cuisine
- Food service, juices & smoothies (11am to 5pm)
Sotavento
- Beachfront restaurant
- A La Carte
- Mediterranean cuisine
- Serves lunch and dinner
Casa Amate
- Latin American cuisine
- Dinner only
- Sunday brunch
24-hour room service is also available.
*Operation hours and menu are subject to change without prior notice.
4.7
Google reviews (1307)
A Z
Great hotel, everything was exceptional. Rooms were spacious. I love the lighting options and shower was one of the best with sun filling the rooms. Balcony was an extra bonus, I loved having my morning coffee at the balcony. Would love to come back again.
Yois Jimenez
I have no words to describe how amazing this place is.
The best thing is the staff. They were always so nice to us. Not only polite but genuinely engage with you during your time there.
They were moving fast and always with a positive attitude.
The food is really good.
The beach is incredible.
I really enjoyed my room. It was huge and comfortable.
Love it. Would recommend. 10/10
Erin Miu
We really love this hotel and everything here. I've come here twice and cannot say how many times I have recommended to others coming through Cancun to skip Cancun and come straight to Mayakoba. The Andaz smells great, has really good service and just is overall a lovely experience. I felt super safe here and just cannot rave enough about everything here.
They have bikes for everyone on property to use- it's a fun way to get around. They also have different trails marked off for you to take. They have a little "el pueblita" which is little town and the restaurant there has really great margaritas and tacos.
I loved our room- I picked one with a private dipping pool with a view of the lagoon. They also have daily free rides along the lagoon which is super relaxing.
If you like golf, there's 18 hole course as well as many other outdoor things for you to do.
Really love coming here- great experience and will definitely come back with others.
Ellie Lian
Had a very pleasant stay. Our stay was not all inclusive, which I think it’s even better since there are other dining options in Mayakoba and you can easily get to restaurants in other resorts on golf carts or bikes. Mayakoba is a huge gated property that consists of several resorts. The bike lane is well-designed and easy to follow. We saw plenty of coatis on the golf course as we were wandering around on bikes. Plus, the landscape was just so beautifully designed and well maintained.
A. K.
Huge disappointment. It used to be a great place but recent visit was awful. Service was poor due to understaffing and lack of training. It was hard to communicate with staff. Resort facility needs great amount of maintenance - beach parasols have holes, beach beds are soggy and have molds here and there, room key readers are attached to doors with scotch tapes. Towels are not available throughout the afternoon. Pool side food requires 1 hour wait time. Cart comes every 30-40 minutes (which used to be every 5-10 min).
Heard management has changed and due to newly opened resorts nearby, many trained staff left. Explains a lot why this is not a same place anymore. Strongly NOT Recommended. Don’t waste your money and time.
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