Blue Tree Resort

Lauren Towne

Had a long weekend booked (3 nights) for our trip to Orlando. We arrived late at night and had an easy time checking in. When we got to our room, it was extremely hot (80 degrees) and humid. The property doesn’t allow AC to be turned on if the outside temp drops below a certain point so we were stuck with having to turn the heat off and just run the fan. The carpets were old and dirty, and there was water accumulating on the ceiling due to the excessive moisture in the air. Black mold was also growing on the ceiling. Linens felt unclean and needed replaced. This place was a total dump and hazard to our health. After one night we had to check out early and found accommodations elsewhere. When checking out the staff were understanding but we needed to contact Booking.com to coordinate a refund. I did follow the process with Booking.com and they were unable to get in touch with management at Blue Tree and I also called many times and was transferred and left a voicemail with no response from management.

Heather Mckay

The staff was amazing!!! Extremely helpful. Our flight got cancelled and they helped accommodate us beyond what they had to! We could then enjoy the facilities without a worry. The amenities there are wonderful plenty to do or not if you just wanted to relax. Thank you to all the girls at the front desk

Rykiel KIng

The room smelled damp and had visible mildew and mold around the room. Building 12 Room 217. Smelled so disgusting I couldn’t tell if I was in a clean room or not. The smell was awful. The balcony door doesn’t lock, the water is brown in bathroom, around the baseboards is black mold. We are a 7 day 6 night stay. 2 children are now sick. I have never or would never think Westgate would want there name associated with such a disgusting room. This owner cares very little and toxic room should not be rented to guest.

Aesthetic Brows

This was hands down the worst hotel experience I’ve ever had. The room smelled awful, and within minutes, we discovered black mold growing in the bathroom, around the vents, and even on the walls near the bed. Breathing in that toxic air made me feel sick almost immediately. When we brought it up to the front desk, they just shrugged it off and offered us air freshener—as if that would fix a mold infestation! To make things even worse, the shower only had ice-cold water no matter what time of day we tried. After a long day of travel, the last thing you want is to shiver through a miserable shower in a disgusting, mold-ridden bathroom. We barely made it one night before packing up and leaving early. I wouldn’t stay here again if they paid me. Do yourself a favor and book somewhere that won’t put your health at risk!

Donna Harris

Really good place to stay. We stay in a 2 bedroomed wheelchair accessible roll in shower villa. They are very spacious and beautifully decorated. The staff are always polite, friendly and helpful. The cleaning staff do a wonderful job. The photos taken were when we walked through the door.