Universal's Cabana Bay Beach Resort

N B

One of the reasons why I never choose an air b and b is the cleaning fee and the cleaning nonsense some hosts impose. This hotel offers housekeeping every other day which IMO is absurd. This all started with the pandemic and it proceeded to this day and while they cut their expenses in half with the cleaning, the rates and the check in and check out hours do not improve for the guest. I wonder if they will start charging for housekeeping soon as well! Comparing with my last stay a couple of years ago, the cleanliness has become an issue: tons of dust on the furniture and there were hair ties from previous guests in the bathroom. The location is great, the facilities and service are good but once you take the housekeeping away, you are diminishing the overall guest experience and letting dirty stuff slip.

Tamara Gideon

The location is great. You can walk to jimmy buffet inside the universal city walk in 25 minutes, which puts you right by islands of adventure. 25 might seem long, but if you take into consideration the time waiting and loading the bus , the drive, the unload, and the security check .... it isn't bad at all. Plus, you get your steps in. We had issues with our first room, but the staff took care of us. Great service. The second room is just amazing.

H Wallace

This place is great for a family. The rooms are well priced and have space for several bodies with amenities such as a refrigerator and microwave. Universal is within walking distance and it includes the extra hour in the morning which is a bonus for those that want to be first in the park. The rooms are somewhat dated however they are clean and well maintained. They stick to the retro theme with mini VO5 and Zest in the showers which was cute but my skin and hair did not love.. There is nothing luxurious about the rooms but they do the job. We didn't use the pool because we went in late November with our teen and adult child who don't really care about the pool, however the pools looked very nice. Their was a lawn area with movies every night and a huge gym above the lobby. We just used it as a landing place for visiting the parks but I could see it being a fun place for a family with small children. Overall I'd give it a 4.5 but there's no option for half stars. It is a great stay for the price but like I said there is no luxury.

Vlada Nedved

Smart option for Universal Studios vacation. Very good price point. Hotel is easygoing and despite being quite a large resort.. everything is close there. Studios shuttles frequent and fast. Direct private entrance to the Volcano Bay together with Early bird entrance remains main benefits. We really enjoyed night movies by the pool. Meals/drink service is rather simple but satisfying. Probably will come back.

J S

The service and location is great. While I get the idea that it's a retro motel the maintenance shouldn't be retro as well. The room was clean but felt dirty due to stains and scrapes. I've not seen V05 shampoo or zest products but they were offered in the bathroom in individual bottles which was a nice touch The service was good for this kind of hotel. Housekeeping is not offered every day, which is fine but for some it may be an inconvenience. Buses were always available to get to the park. Sadly for the price they couldn't even offer a complementary water in the room. So you have something that has fewer amenities than a Hampton inn or Hyatt place at a rate that is much higher than both those offerings. This is my first time staying on property and I'm not sure I would come back.