Doubletree By Hilton Hotel Orlando At Seaworld

La'Isha B

I recently stayed for a six-day trip and would give the experience a rating of about 3.5/4 out of 5. We were given a villa with two queen-sized beds. The room was spacious and came with a microwave and refrigerator, which was convenient. However, the location of our room—on the east side of the property—was quite a walk from the hotel lobby. The bathroom sink drained slowly, and the AC unit wasn’t great. While it kept the room cool during the day, it would often cut off at night. We had to leave the fan running constantly to maintain a comfortable temperature. One thing to be aware of: there are several fees that aren't clearly listed on the website. For example, there is a $75 daily security deposit, which came as a surprise. There is also a daily parking fee, but if you don’t have a vehicle, you're not charged for it. Access to parking is either by room key or a daily ticket, which costs $38 if you choose the ticket option. One of the main reasons we chose this hotel was for the amenities. There are two nice pools and a Jacuzzi; however, the Jacuzzi wasn’t functioning properly—the water didn’t even reach the jets level during our stay. The mini-golf course was under construction, so we couldn’t use it. The laundry facilities were located on the west side of the property, we were staying on the east side, so it was a bit of a walk. There were six washers (all working) and six dryers (four working), and the pricing was reasonable. The machines were also large capacity, which was a plus. I’d recommend the resort consider adding laundry facilities on the east side for better accessibility. There are seating areas both in the lobby and around the outdoor amenities, but some of these areas—especially near the market bar and restaurant—were uncomfortably hot. It would be great if they could install fans or cooling systems in those areas to make them more enjoyable. As for the staff, I had mostly positive experiences. The grounds crew did an excellent job keeping everything clean, even with two large events happening during our stay. Special mention goes to Glenda, who worked in the pool area—she was fantastic. She was friendly, engaging, remembered guests by name, and interacted well with both kids and adults. I also appreciated one of the security guards who regularly checked in with guests and maintained a helpful presence. Overall, while there were definitely some inconveniences, the resort had its highlights, especially in terms of cleanliness, staff interaction, and pool amenities. A few improvements could really elevate the experience

Christian Gomez

15 $ PER PACKAGE RECEIVED !I was really disappointed with my stay at this hotel. From the beginning, things were not made clear. At check-in, I was told about a $75 security deposit per night—something I had never been informed of during the booking process. It felt misleading and made me feel like I hadn’t been given all the information up front. On top of that, I found out the hotel charges $15 per package if you receive anything through UPS. Again, this was never mentioned anywhere before my arrival, and it just added to the sense that there were hidden costs waiting for me at every step. Finally, when I checked in, I was supposed to have breakfast included for that morning. They completely forgot to add it on, and when I asked about it, the staff didn’t want to honor it. It may seem like a small detail, but it really affected the overall impression of the hotel—especially since breakfast was part of what I had booked. In the end, my experience was overshadowed by these hidden fees and the lack of transparency. What could have been a comfortable stay turned into one filled with small frustrations. I would strongly recommend the hotel be more upfront with guests about all extra charges and make sure to deliver on what is promised

Robert MacAdam

Our stay here has been amazing. The service from the staff here has made our stay a very memorable one. The bar staff were super amazing!! Manuel, Manny and Roger made sure we were constantly taken care of and were super nice and personable. Our check in with Aramis was amazing, he made us feel like we were the most special guests in the entire resort. Great stay…we will return!!

S. Basilio

The rooms were spacious and well-appointed, and the service was excellent. While it wasn't your typical five-star hotel, it offered all the amenities you could desire. However, parking was not included and costs nearly $40 per night. The housekeeping staff was also commendable. The buffet is not included with your stay, and as I walked through the restaurant, I noticed a podium that read, "See host to be seated." Unfortunately, no one was at the podium at that time. When I entered the buffet area, a staff member named Ann A. (Lara Venezuela), who appeared to be talking to another employee, abruptly stopped their conversation and walked up to me. She rudely asked, "Is there a problem?" without acknowledging my presence as a guest entering the area. Her demeanor and tone made it seem as if I didn't belong or was prohibited from entering the buffet. This extremely rude individual clearly does not understand customer service or how to treat people with respect.

Christine Ceresina

Overall it's nice and I like the free cookies. Some rooms are better than others but no bugs or anything just maybe the carpet looked dirty or the bathroom was not 100,%, but not terrible. One annoying thing was housekeeping must of knocked on my door 4 or 5 times even with the do not disturb sign they tried to come in. It was only 10am. What's up with thatThey have great breakfast just wish it wasn't 30 for one person for buffet. That's very high. I will visit again.