Desire Riviera Maya Pearl Resort

Tanya Smith

We have been vacationing at Pearl for nine years and will keep coming back. The resort is intimate, well kept, and they are always making upgrades. We were there for July 4th, and they went all out throwing an amazing USA Independence Day party. It was really impressive. The entire staff at this resort always exceeds our expectations. It's wonderful to see so many of the same faces each visit greeting you with "Welcome home." They become like family. This trip, our long time favorite bar tender, Jairo, was at check-in to make our drinks...a great kickoff to vacation. Horacio set us up at the pool each day making sure our trip was going well. Wilbert served breakfast and lunch with a smile. Monica kept the cold drinks coming at the pool. The playmakers, Candice and Raiders, took time to chat with us each day/evening and brought the fun and energy. Jesus in the Pearl restaurant is such an attentive waiter and just a pleasure to talk to. We seek out a table in his section every time we eat there. Rosenberg is another bartender who makes great drinks and always gives a smile and wave if he is passing by. Honestly, every single staff member is quick with "Hola" and a smile. They are the reason we keep coming back!!

Vanessa Tamaru

Mayrani our hostess was amazing she was very attentive and remembered us immediately after the first day. The food was amazing. Everyone has been so nice and helpful. The cabana beds by the pool were comfortable and we wanted for nothing. The smell of seaweed right now is bad but other than that the location is right on the ocean. I was amazed at how The quiet side stayed quiet while the other side of the pool partied. Definitely will plan another trip

Tara Cummings

We had such a wonderful time. The entire staff is amazing, and the service they provide is phenomenal (be sure to tip them well!). We especially appreciated Antonio by the pool; so great to know we'd have a daybed waiting for us and not have to spend the time and energy scouting and holding spots. I could not get over how lush and well-manicured the resort grounds are. It's truly a tropical paradise. And we never saw a single scrap of trash anywhere. Everything was spotless! Our favorite spot was a pool daybed on the quiet side of the pool. We enjoyed the ocean breeze and sound of the waves while still being close enough to the party to join in on activities and games when we chose. We upgraded to a master suite for a discounted rate about a week before our trip, and I'm so glad we did. It was great to have a second bathroom and second entrance so I could come and go while my husband napped without disturbing him. The clientele was great too! Everyone was friendly, accepting, and respectful. Although everyone was having a great time, there was no debauchery or disruptions, and there was never any pressure from anyone. Everyone seemed to be enjoying themselves and happy to allow others to do the same. There was a wide range of ages, from late 20s to maybe early 80s, with the majority of folks being 40-55. We enjoyed that the resort is all inclusive, as we could eat or drink when and what we wanted without having to make a ton of decisions or worry about the cost. I deducted a star, however, because overall, we did not enjoy the food. It seemed like lower quality cafeteria food to us. I did enjoy the pastries, breads, and the pizza by the pool, and we enjoyed Suki (the Asian restaurant). Our meals at Aphrodite and Pearl left a lot to be desired (and left us hungry). The only other critique we have is the music at the club at night. It was awwwwwwwful - so bad that we left early every night and didn't even go on our last night (which is a shame because I really enjoy dancing). We just couldn't listen to Spice Girls, C&C music factory, and other really bad, really cringey 90s pop music any longer. That won't stop is from going back to the resort in the future, but we sure do hope they improve the music selections!

David Loeffler

Beautiful resort. Food 5 star. Stayed in Mansion. Expensive but incredible service. Personal butlers Irvine n Michelle were phenomenal. They really helped us navigate through all the dinner and events options available. Pool guy Victor who I think has been forever was soooo great. Always had our pool bed ready n guided us on decisions. Thank u all.

Laura Chase

We absolutely love Pearl! We stayed in a Master suite this time for 10 days, loved it. The staff are always friendly, like family. We were there during the anniversary, and Easter. We were lucky enough to participate in the special lunches they had in the garden area, we also got to have the special chefs dinner, we eat mainly fish and chicken, at the Chefs dinner they prepared special plates with chicken for us. The pool was way too cold, the hot tub was very very dirty. Just gross. Those were the only negatives, but they were pretty big negatives.