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Reservation Opening Hours
Monday-Friday: 09:00 to 20:30
Saturday: 09:00 to 17:30
Sunday: 10:00 to 18:00
Bank Holiday Monday: 10:00 to 18:00
Customer Service / After Sales Business Hours
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    Back   Home     Destinations     Caribbean     Mexico     El Dorado Royale Riviera Maya

HOTELS IN Mexico

El Dorado Royale Riviera Maya

Google Logo 4.5
FLIGHT & HOTEL FROM
£1409pp
Mar 2025
£1409pp
All Inclusive
Apr 2025
£1709pp
All Inclusive
May 2025
£1689pp
All Inclusive
Jun 2025
£1739pp
All Inclusive
Jul 2025
£1819pp
All Inclusive
Aug 2025
£1659pp
All Inclusive
Sep 2025
£1569pp
All Inclusive
Oct 2025
£1709pp
All Inclusive
Nov 2025
£1779pp
All Inclusive
Dec 2025
£1779pp
All Inclusive
Jan 2026
£1849pp
All Inclusive
Feb 2026
£1929pp
All Inclusive
Apr 2026
£2219pp
All Inclusive
May 2026
£2119pp
All Inclusive
Oct 2026
£2419pp
All Inclusive

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Hotel Overview
Accommodation
Map & Reviews
Facilities
Dining
More...
Hotel Overview

Overview

Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale offers the perfect blend of excitement and tranquility. Explore the vibrant Playa del Carmen and relax in the peacefulness of Puerto Morelos, all within easy reach of this idyllic resort.

How far is the nearest beach?

As for the nearest beach, El Dorado Royale Riviera Maya is situated alongside a beautiful stretch of beach overlooking the Caribbean Sea.

Distance from the airport

The El Dorado Royale Riviera Maya is located approximately 22 miles southwest of the nearest airport, Cancun International Airport.

Facilities

  • Pools
  • Restaurant
  • Bar
  • Parking
  • Wifi
  • Gym
  • Beach
  • Spa
Accommodation

Accommodation Options

Luxury Junior Suite
Beach Front Junior Suite
Swim Up Junior Suite
Beachfront Swim Up Junior Suite
Map & Reviews

El Dorado Royale Riviera Maya | Google reviews (5280)

Google Logo Ilene Wolf
Excellent experience. The resort is beautifully maintained, the food and drinks are plentiful and delicious. The staff is friendly and helpful. Our butlers Gabby and Miriam were exceptional. They seamlessly managed our reservations, trip schedules and daily needs before we even knew we needed it done! Their help and friendship exemplifies the staff attitude and drives us to return every year
Google Logo Jacob Ferguson
You will face significant pressure and sales tactics to purchase membership weeks. As soon as you feel relaxed and ready to be on vacation you will be approached everywhere you go to agree to a meeting. We have been members for several years. Our last two stays were not the wonderful experience as sold. When we declined to participate in another tour and meeting to be pressured to buy more weeks our experience was certainly less than expected. The attitude of the staff instantly changed! When I questioned the change in service we were told our package for owning vacation weeks was like owning a car, it should be traded in and upgraded. They sure don’t talk like that the first time they sell you a membership, that’s for sure! You will have the same trip without being a member. When you are a member and own weeks you still pay close to what the value of the trip is anyway. You are promised a butler and other amenities but in the end it doesn’t translate to savings nor cost benefits. Don’t let a large sum of your money get held by a promise of later service. This resort is ran by a management company. The paper these contracts are written on are governed by companies that may not stay there. We have been through that as well. Overall we are not happy with the service and attitude of management during our last stay.
Google Logo Magus Digious
It was my first time in the area and in an all-inclusive resort. The resort was beautiful and the grounds are definitely 5 stars. The staff as well were a delight and very friendly. Room service food was mediocre and one night they didn’t deliver what I ordered. Food overall was good. It would have been nice if there was a 24 hour ‘store’ for a quick snack instead of trying to get into a restaurant for some thing to eat.
Google Logo Endia Banks
Overall I felt the staff was overwhelmed. I entered the property and bag check was normal and the staff was pleasant there. There is a lot of staff trying to sell another trip offering discounts (but not really). Let me preference this by saying I booked through a booking agent because it was my sister wedding. So it was surprising to know I had to leave $500 hold on my credit card. Now that I put on the booking agent not the hotel as this should've been disclose. I was able to get my room at 2:15pm. I forgot to say that I arrived at 10am. Waiting for a room is normal. My sister (the bride) ask if my room was ready and she was handed my card. Walked into the room and overall a bit outdated however good to stay in the room for a few days. Then I notice the safe was broken. I mean broken, it didn't work. I was willing to just let it go and just figure out something else. I was tired and went to take a shower and then realize there's no towels. Just hand towels. Got upset, put on some clothes and went to the front desk because they wasn't answering. The staff in the front apologize and said she will get maintenance over as well as house keeping for the towels. That was around 3pm. I called at 4pm and finally they picked up. The maintenance finally showed up at 4:30pm. Housekeeping showed up at 5pm. There's so much but this is what i can get out without getting out.
Google Logo Sophia Builtron
We had the best stay for our wedding weekend. Everything turned out beautifully. Ceci our coordinator was extremely communicative the whole time and made sure we weren’t anxious with any part of the process. Our photographer was awesome and we can’t wait to get the photos back. The whole staff from our stay, our room service, our family dinner/wedding day were just so nice and sweet. The emcee and DJ did an amazing job.
Facilities

Facilities

  • Welcome glass of Sparkling wine and refreshing towel.
  • Wireless Internet available.
  • Valet parking service.
  • Hospitality Desk.
  • 6 swimming pools, including a natural salt-water pool.
  • Personal Concierge Service from 8:00 am to 4:00 pm.
  • Unlimited free National and International Calls.
  • Safe deposit box at the room.
  • All Gourmet meals and specialty bites.
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, and soft drinks (stocked once a day).
  • 24-hour room service. (Restrictions apply on rainy days)
  • Daily and nightly activity program, including live music and shows.
  • Green House Tour.
  • Various classes such as Cooking, Dancing, and Spanish lessons.
  • Different sports activities such as Archery, Rif­le shooting, and Ping Pong.
  • Towel decorations.
  • Guided bicycle tour.
  • 1 lighted tennis court (Rackets and balls provided free of charge) (Restrictions apply to be used at night)
  • Fitness center, Sauna, and Steam Room.
  • Yoga Sessions, Cross Fit, Functional Training and TRX sessions, Aqua Gym, and Water polo.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Water Volleyball and Beach Volleyball.
  • Laundry service.
  • Gift Shop.
  • Car rental, Money Exchange, and Medical services available 24 hours.
  • Special wedding, honeymoon, and anniversary packages.
  • Optional In Room Amenities and Packages (online store).
  • ATM –USD only.
  • Spa and Beauty salon Services.
  • Candle light dinner from 6:00 pm to 10:00 pm.
  • Coffee Shop
  • Wave runners and parasailing available at El Dorado Maroma.
  • Scuba diving trips, certificates, rental equipment, and deep-sea fishing.
  • Group Clinics, Private Lessons, and a 5K RUN.
  • Beach Access
Dining

Dining

Cocotal – International Cuisine
  • Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread. Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
  • Breakfast: 6:30 am – 12:00 pm

La Isla
  • Welcome to the real Mexico, the perfect place to experience the authentic Mexican “street food” while you enjoy our relaxed ambiance with stunning views. During dinner, delight your senses with our exclusive “Mexican Cuisine” in a pleasant and casual atmosphere.
  • Breakfast: 6:30 am – 11:00 am
  • Lunch: 12:00 pm – 4:00 pm
  • Dinner: 5:00 pm – 10:00 pm

Rincon Mexicano
  • A la carte International Cuisine Breakfast with gorgeous garden views.
  • Breakfast: 7:00 am – 11:00 am

Fuentes – Teatro Culinario
  • Enjoy one of the world’s most avant-garde concepts in culinary entertainment. Open kitchen with a full cooking show of an iron chef level. A one-of-a-kind Culinary Theater with gourmet performance by our Chef and Sommelier designed to amuse both your appetite and curiosity.

Kampai – Pacific Rim
  • Kampai not only has its sushi menu but also creatively decorated with Buddha statues and eye-catching oriental designs.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Casitas
  • Authentic Italian Cuisine in a Luxury Beachfront setting that offers traditional dishes and creations from our International Chefs.
  • A la Carte Dinner: 6:00 pm – 10:00 pm

Santa Fe Grill – American Cuisine with a Mexican Spirit
  • In the midst of décor reminiscent of old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. Enjoy at sunset for a spectacular view of the sun setting over the mangrove.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Villas
  • Finest Italian cuisine and memorable dining experience by offering superior food quality, an elegantly charming ambiance, and staff members that make you feel at home.
  • A la Carte Dinner: 6:00 pm – 10:00 pmAll-Inclusive (If applicable)

SPOT
  • Located in a corner, surrounded by our tropical bushes, indulge in the sun, breeze, and feast on our lavish food display and premium beverage service.
  • 9:00 am – 5:00 pm

Kick - Flip Flop Less Midday Grill
  • Located on the beach with spectacular views of the ocean.

Swim Up Bar La Isla
  • Swim up bar located at La Isla Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Fuentes
  • Swim up bar located at Las Fuentes Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Tucanes
  • También ofrece un área de palapa para los que buscan descansar bajo la sombra.
  • 9:00 am – 5:00 pm

Martinis Lobby Bar
  • Sip Martinis at the sophisticated-chic Martini Bar which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection.
  • 10:00 am – 1:00 am

Bar Guacamayas
  • Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails or aged tequila) with live music.
  • 5:00 pm – 1:00 am

Gaviotas Seashore Bar
  • Located in front of Kampai restaurant.
  • 5:00 pm – 11:00 pm

Bellinis
  • Enjoy from our variety of Bellini’s in a contemporary lounge ambiance.
  • 5:00 pm – 11:00 pm
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