Element Orlando International Drive

patt baholyodhin

The hotel is technically pet-friendly, which we appreciated. However, the cleanliness of the room left much to be desired. The carpet was visibly stained, and the pillows emitted an unmistakable odor—best described as stale saliva left to ferment. On a positive note, we valued the presence of laundry and ice machines, which slightly mitigated the otherwise unpleasant stay. The lighting in the room was notably dim—evoking an atmosphere akin to fictional brothels in underdeveloped nations during the 1970s, as described in post-colonial literature. Safety protocols are commendable; we were abruptly awakened by a fire alarm around 4 a.m., followed by a second one hours later. While this speaks well of the alarm system, it certainly tested our nerves. Overall, the experience leaned more toward survival than relaxation.

Kathy E (Lolli123)

The parking lot and entrance was still partly under construction. Also the Elements shares the building with The Loft hotel. That also share the pool and gym. Interesting concept and it makes sense. We did not compare prices … the room had plenty of floor space but not a lot of desk/luggage area. There was a mini fridge/microwave and ample counter space there, with a small sink. AC had a large vent that blew, a little too strong, directly on one of the queen beds. Staff was attentive.

Jennifer Watler

This is my go-to stay when visiting as it doesn't have the usual Orlando traffic, and it is closed to everything, including the Costco gas station. The rooms are clean and comfortable enough for extended stays. My kids believe it to be their second home. Service is great and so is the breakfast in the morning. Can't wait to go back.

Kahsha Alford

I really want to give this hotel more stars but i just can’t. It wasn’t a filthy hotel but it definitely wasn’t the cleanest and Im still trying to decide if it was really worth the price.. considering some nights rates go up to almost $200. When we checked in, we were greeted by the receptionist who was incredibly sweet! Check in was truly a breeze, the issues didn’t start until we got to our room. As soon as we walked in we smelt a very foul smell, it smelled old and dirty. Even my 8 year old was shook. I continued to check the room and when i looked in the sink there was an air filter? At this point i was just invested in looking through the room so i went to the bed and pulled off the sheets and (not ) to my surprise, the sheets were dirty. After that i went back downstairs and told the receptionist and she immediately checked us into a different room. Once we got to the new room, i was hit with a scent but it wasn’t as bad as the first room. At this point i just came to the conclusion that the hotel just has a lil stench to it but everything else was pretty clean so i just ended up going to Publix to get air freshener and Lysol wipes. The next few days were great. We went to Universal Studios, so we were happy to know that the hotel offered a shuttle bus to and from the park for only five dollars round-trip. They also offer complementary breakfast which is made to order so it was fresh! There was a set menu of what was being served however they did have bagels muffins, cereal, a yogurt, bar, And fruit available if you didn’t want what was being made so that was super convenient. The location of the hotel is also great. You’re super close to a lot of restaurants and attractions such as SeaWorld universal and Disney. We literally saw the Disney fireworks from our hotel, which is also super cool. Overall, it really was a good experience, but I just know it could’ve been a lot better. This hotel is pretty decent. It’s just not as clean as I would like it to be.

Jon Koenig

Worst customer service ever at a Marriott hotel (or any other). The young lady at the desk was rude from the moment we walked in the door - she didn't know how to say please or thank you but she certainly knew how to roll her eyes well. Her manager wasn't much better - they couldn't find one of our two reservations and were more concerned with trying to prove that I only had one (by making me show them my email confirmations, app, etc) and was wrong than with trying to get anything corrected. I finally asked them if they were sold out - they replied "no but we need to see if you actually have a reservation". That was when I knew we were in for a rough experience - I was forced to check in BOTH of my own rooms on the app to "prove" that I wasn't lying about having the reservations. After I was able to do that, they couldn't even apologize. I will never come back to this hotel - great location, great rooms, great property, but customer service is a lost art and no one likes to come "home" to their hotel to a rude and snotty person behind the front desk.