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  Back Home Destinations Caribbean Mexico Excellence Riviera Cancun   
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Located In: Mexico

Excellence Riviera Cancun

Google Logo 4.9 Google reviews (21057)
Best Price From £1709pp
Oct 2025
£1709 pp
All Inclusive
Nov 2025
£2029 pp
All Inclusive
Dec 2025
£2029 pp
All Inclusive
Jan 2026
£2379 pp
All Inclusive
Feb 2026
£2659 pp
All Inclusive
Mar 2026
£2399 pp
All Inclusive
Apr 2026
£2339 pp
All Inclusive
May 2026
£2249 pp
All Inclusive
Jun 2026
£2069 pp
All Inclusive
Jul 2026
£2149 pp
All Inclusive
Aug 2026
£1969 pp
All Inclusive
Sep 2026
£1789 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
More...
Overview

Overview

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. ...

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. Six pools gently weave through the sun-drenched grounds, offering ample opportunities for kicking off your flip flops and sinking into a sun lounger. A plethora of drinking and dining options will delight your palate, while the Excellence Club offers even more benefits. Romance, relaxation and luxury; your dream holiday could come true at Excellence Riviera Cancun.

How far is the nearest beach?

Excellence Riviera Cancun is located directly on a sugary white sandy beach.

Distance from resort centre

This all-inclusive resort is located about halfway between Cancun and Playa del Carmen, with each being about a 35 to 40-minute drive away.

Distance from airport

Cancun International Airport is approximately 23km away from Excellence Riviera Cancun resort.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Junior Swim-Up Suite
  • Furnished terrace with outdoor Jacuzzi, sunbeds and a hammock
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Junior Suite Ocean View
  • Furnished balcony or terrace with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Excellence Club Junior Suite Ocean Front
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace with outdoor Jacuzzi
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes, slippers and luxury complimentary toiletries
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Upgraded in-room premium liquor and wine selection
  • Nespresso machine and tea making facilities
  • Daily fresh fruit
  • Fresh flowers in-room on arrival
  • Complimentary daily newspaper
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Facilities

Facilities

  • Beachfront location
  • Swimming pools
  • Outdoor Jacuzzis
  • Non-motorised water sports including paddle boarding, snorkelling and sailing
  • Introductory scuba diving lessons
  • Miile Spa
  • State-of-the-art fitness centre
  • Fitness classes including aerobics and yoga
  • Tennis court
  • Beach volleyball and football
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Games room with table tennis, darts and board games
  • Bicycles
  • Live music during the day
  • Gift shop
  • Tour desk
  • Private yacht excursions (local charge)
  • Evening entertainment
  • 10 restaurants
  • Beach snack grill
  • Bars
  • 24-hour room service
  • Meeting and events facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The Excellence Riviera Cancun all-inclusive programme includes access to the following:

  • Secluded beach
  • Swimming pools
  • Outdoor Jacuzzis
  • 10 international restaurant options, plus 1 beach snack grill (no reservations required)
  • 11 bars including poolside and beachside
  • 24-hour room service
  • Pool and beach waiter service
  • State-of-the-art fitness centre
  • Fitness trail for walkers and joggers
  • Use of hobie cats, windsurf boards, kayaks, snorkel gear and paddle boards
  • Bicycles
  • Tennis
  • Table tennis and billiards
  • Volleyball
  • Darts, board games, archery and air rifle shooting

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Excellence Club

Excellence Club

Excellence Club privileges include the following:

  • Private check-in and check-out, plus early check-in and late check-out subject to availability
  • Private concierge service
  • Private lounge area with PCs, internet access, buffet and bar service
  • VIP toiletries
  • Upgraded room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach and pool area
  • Shoeshine service
  • Complimentary beach bag for use during stay
  • 1 Aqua Wellness Spa Treatment per person, per stay

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Toscana

  • Buffet-style dining with live cooking stations, plus an a la carte menu for dinner
  • Cuisine: International and Mexican buffet, and Italian for dinner
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Seafood and shell fish specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Romantic restaurant
  • Cuisine: North Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open from 18:00 to 00:00
  • Dress code: Casual elegance

The Grill

  • Relaxed al fresco dining
  • Cuisine: Steakhouse and grill
  • Open for lunch and dinner
  • Dress code: Casual for lunch, casual elegance for dinner

Oregano

  • Trattoria-style restaurant
  • Cuisine: Italian including pizzas and pastas
  • Open for dinner
  • Dress code: Casual elegance

Sport Bar

  • Cuisine: Burgers, sandwiches and light bites
  • Open from 16:00 to 01:00
  • Dress code: Casual elegance

Las Olas

  • Snack grill on the beach
  • Cuisine: Pizzas and grilled favourites
  • Open from 12:00 to 15:00
Hotel Reviews
Google Logo 4.9 Google reviews (21057)
Jessica Hennigan
Excellence Riviera Cancun is truly its name, excellence in every way! My cousins, sister and I stayed from September 19–22 and it was the most relaxing, elegant escape. From the moment we arrived, we were greeted with a warm towel and a glass of welcome champagne (such a thoughtful touch that set the tone for an incredible stay). The service was beyond amazing, every staff member made us feel genuinely cared for. Huge shoutout to some of our favorites: Santos from the pool area, Jose our wonderful server at The Grill, Avid at Basmati, Luis from the Martini Bar, Xochi who kept the pool activities fun, and Francisco from the front desk. Everyone went above and beyond to make our stay special. The food was incredible and every restaurant was a hit! The Kitchen Table buffet had so many fresh, tasty options, Chez Isabelle was absolutely delicious for dinner, and Lobster House became our go-to for breakfast and lunch. We did wait around 45 minutes for dinner at Spice and The Grill, but it was well worth it! Even the room service was excellent. The resort itself is beautiful: multiple pools, a lazy river, and a swim-up bar make it easy to unwind anywhere you go. We loved spotting iguanas lounging around and cute coatis wandering the grounds! They also have some fun nightly shows! The only small downside was the time of year we visited..the sargassum (seaweed) was pretty bad, so the ocean wasn’t its usual crystal blue beauty. But honestly, with how much there is to enjoy on the property, it hardly mattered. We definitely recommend Excellence Riviera Cancun and we’ll absolutely be back!
Jason Harper
Recently returned from an amazing experience at this very excellent resort with my wife and friends (16 nights) Restaurants: these were mostly all serving food at very high levels and overall were better than we expected. Our favourites were the Mexican themed nights, Agave & Magna and not forgetting the Kitchen Table breakfast buffet..so much choice! Bars: there’s lots of bars dotted around the resort, our favourite was the Excellence Club Lounge, just exquisite for evening cocktails! Pools: So many to choose from, but we stuck to the excellence pool close to block 8 as it was the quietest but had some atmosphere and the Cielo bar. Overall, for us, it was the staff that made us and our stay so very special. The Pool Concierge team were consistently superb and we have to single out the young talent that is Joel - we were so impressed with his personal qualities that belies his age whilst being so very professional. When poolside; we were kept hydrated and well ‘watered’ by the most affectionally attentive Moises! We loved his sense of humour! Amable, also kept us going in the same personable manor when we occasionally used the beach; she’ll willingly keep you well fed and watered all day. We also wanted to note Jennifer, the supervisor from the Magna restaurant. We only visited the once (the best filet steak I’ve ever had) but she would always approach us to ask how we were right upto the moments of leaving the resort. Overall, it really was the staff that completed our experience, the genuine attentiveness that they show you landed so well with us, this goes beyond those I’ve mentioned above too as they all, in their own way made our holiday special, so thank you all! Our only concerns were that the beach was always affected by the seaweed and the sea was brown (not the fault of the resort) so if you’re a lover of crystal clear & turquoise waters, you may need to consider another resort but this did not affect our stay as we took various snorkelling trips, our favourite was the ‘Jungle Tour’ what a lot of fun that was! Viva Mexico!
Paul Nelson
I dont understand how this place is sitting at 4.9 stars. We did not have the experience that we expected from a resort that claims to be 4.9 out of 5 stars. We were there for 5 days. They would not let us go into our room even though it was 3 hours AFTER the official check-in time. The resort itself is very old and outdated. You can tell they have tried to patch up the resort without investing in an actual remodel and it looks bad. The beach was the worst beach I have ever experienced when going to Mexico (4th time now). The water was dark brown and smelt. We purposefully did not get into the ocean because it was so bad. The food was just okay. Even the "fancy" restaurants felt like you were just eating the same food you eat at the buffet it is just dressed a little nicer for presentation. From 1-4 pm it is almost impossible to get any other food then just pizza and dialing room service from your room phone at the resort if you are swimming. Food places were closing at super weird times. The pluses during our stay were the beach volleyball, lazy river, and the staff was nice. Other then that I did not care much for the resort and was looking forward to our departure to go home. I would not recommend it.
Megan Pacheco
I had the absolute pleasure of being served by Antonio during my stay at Excellence Resort, and he was truly outstanding! From the moment we met him, he went above and beyond to make sure every detail was perfect. He was incredibly attentive, professional, and warm, always anticipating our needs before we even had to ask. Whether it was recommending the best dishes, making sure our drinks were always full, or simply checking in with a genuine smile, Antonio made our experience unforgettable. His dedication, kindness, and attention to detail elevated our trip and made us feel so well taken care of. Excellence Resort is lucky to have someone like Antonio on their team—he is a true example of world-class service. We are so grateful for everything he did to make our stay special, and we will definitely be back, hoping to see him again!
andrea mead
I can’t think of a single bad thing to say about this hotel and the staff. You are made to feel so welcome and treated with such genuine care that I have never experienced from a hotel before. The food was unreal, we didn’t have a single bad meal. Our favourite restaurants were Agave and Magma. The breakfast/lunch buffet had so much choice and the drink options were so varied. Our room was in block 8 and had an ocean view which was stunning. Even in a rainy day, the staff were there to keep you entertained if you wanted it, but not pushy if you didn’t Special mention to Joel from the Excellence pool area who was so lovely and made me feel very special on my birthday. Also Moses and Mariana for their tireless work on keeping us hydrated. Everyone works so hard to keep the guests happy and I hope they are appreciated.
More...

BEST PRICE FROM Flight & Hotel
£1709pp
Oct 2025
£1709pp
All Inclusive
Nov 2025
£2029pp
All Inclusive
Dec 2025
£2029pp
All Inclusive
Jan 2026
£2379pp
All Inclusive
Feb 2026
£2659pp
All Inclusive
Mar 2026
£2399pp
All Inclusive
Apr 2026
£2339pp
All Inclusive
May 2026
£2249pp
All Inclusive
Jun 2026
£2069pp
All Inclusive
Jul 2026
£2149pp
All Inclusive
Aug 2026
£1969pp
All Inclusive
Sep 2026
£1789pp
All Inclusive

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