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    Back   Home     Destinations     Caribbean     Mexico     Excellence Riviera Cancun

Located In: Mexico

Excellence Riviera Cancun

Google Logo 4.9 Google reviews (17076)
Best Price From £1879.00pp
Nov 2024
£2359 pp
All Inclusive
Dec 2024
£2259 pp
All Inclusive
Jan 2025
£2989 pp
All Inclusive
Feb 2025
£3039 pp
All Inclusive
Mar 2025
£2699 pp
All Inclusive
Apr 2025
£2369 pp
All Inclusive
May 2025
£2279 pp
All Inclusive
Jun 2025
£2189 pp
All Inclusive
Jul 2025
£2459 pp
All Inclusive
Aug 2025
£2309 pp
All Inclusive
Sep 2025
£1879 pp
All Inclusive
Oct 2025
£1919 pp
All Inclusive
Nov 2025
£2189 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Excellence Club
Dining
Hotel Reviews
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Overview

Overview

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. ...

A taste of Caribbean paradise awaits at this lavish adults-only, all-inclusive resort by Excellence Resorts. Situated on the silky soft white sands between Cancun and Playa del Carmen, it’s got all you need for a heavenly beach getaway in Mexico. Six pools gently weave through the sun-drenched grounds, offering ample opportunities for kicking off your flip flops and sinking into a sun lounger. A plethora of drinking and dining options will delight your palate, while the Excellence Club offers even more benefits. Romance, relaxation and luxury; your dream holiday could come true at Excellence Riviera Cancun.

How far is the nearest beach?

Excellence Riviera Cancun is located directly on a sugary white sandy beach.

Distance from resort centre

This all-inclusive resort is located about halfway between Cancun and Playa del Carmen, with each being about a 35 to 40-minute drive away.

Distance from airport

Cancun International Airport is approximately 23km away from Excellence Riviera Cancun resort.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
Adults-Only
Click to read more

Accommodation
Junior Suite
  • Spa or pool view available
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Junior Swim-Up Suite
  • Furnished terrace with outdoor Jacuzzi, sunbeds and a hammock
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Junior Suite Ocean View
  • Furnished balcony or terrace with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes and slippers
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • In-room premium liquor and wine selection
  • Coffee and tea making facilities
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning
Excellence Club Junior Suite Ocean Front
  • Premium location in the resort
  • Exclusive access to Excellence Club privileges and Lounge
  • Furnished balcony or terrace with outdoor Jacuzzi
  • King-sized bed or 2 double beds
  • Marble bathroom with a whirlpool bathtub and separate shower
  • Bathrobes, slippers and luxury complimentary toiletries
  • Sitting area
  • Flat screen TV and DVD player
  • Alarm clock with iPod dock
  • Minibar
  • Upgraded in-room premium liquor and wine selection
  • Nespresso machine and tea making facilities
  • Daily fresh fruit
  • Fresh flowers in-room on arrival
  • Complimentary daily newspaper
  • Hairdryer
  • Pillow menu
  • Telephone
  • Iron and ironing board
  • In-room safe
  • Air conditioning

Facilities

Facilities

  • Beachfront location
  • Swimming pools
  • Outdoor Jacuzzis
  • Non-motorised water sports including paddle boarding, snorkelling and sailing
  • Introductory scuba diving lessons
  • Miile Spa
  • State-of-the-art fitness centre
  • Fitness classes including aerobics and yoga
  • Tennis court
  • Beach volleyball and football
  • Activities including Spanish lessons, dance classes and cooking lessons
  • Games room with table tennis, darts and board games
  • Bicycles
  • Live music during the day
  • Gift shop
  • Tour desk
  • Private yacht excursions (local charge)
  • Evening entertainment
  • 10 restaurants
  • Beach snack grill
  • Bars
  • 24-hour room service
  • Meeting and events facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi

All-Inclusive

All-Inclusive

The Excellence Riviera Cancun all-inclusive programme includes access to the following:

  • Secluded beach
  • Swimming pools
  • Outdoor Jacuzzis
  • 10 international restaurant options, plus 1 beach snack grill (no reservations required)
  • 11 bars including poolside and beachside
  • 24-hour room service
  • Pool and beach waiter service
  • State-of-the-art fitness centre
  • Fitness trail for walkers and joggers
  • Use of hobie cats, windsurf boards, kayaks, snorkel gear and paddle boards
  • Bicycles
  • Tennis
  • Table tennis and billiards
  • Volleyball
  • Darts, board games, archery and air rifle shooting

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Excellence Club

Excellence Club

Excellence Club privileges include the following:

  • Private check-in and check-out, plus early check-in and late check-out subject to availability
  • Private concierge service
  • Private lounge area with PCs, internet access, buffet and bar service
  • VIP toiletries
  • Upgraded room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Sparkling wine upon arrival
  • Fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach and pool area
  • Shoeshine service
  • Complimentary beach bag for use during stay
  • 1 Aqua Wellness Spa Treatment per person, per stay

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.


Dining

Dining

Toscana

  • Buffet-style dining with live cooking stations, plus an a la carte menu for dinner
  • Cuisine: International and Mexican buffet, and Italian for dinner
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

The Lobster House

  • Open-air dining by the pool
  • Cuisine: Seafood and shell fish specialities
  • Open for breakfast, lunch and dinner
  • Dress code: Casual during the day and casual elegance for dinner

Agave

  • Authentic local restaurant
  • Cuisine: Mexican
  • Open for dinner
  • Dress code: Casual elegance

Spice

  • Oriental restaurant with sushi bar and teppanyaki live cooking
  • Cuisine: Pan-Asian
  • Open for dinner
  • Dress code: Casual elegance

Chez Isabelle

  • Parisian style restaurant with live music
  • Cuisine: French
  • Open for dinner
  • Dress code: Casual elegance

Basmati

  • Romantic restaurant
  • Cuisine: North Indian
  • Open for dinner
  • Dress code: Casual elegance

The Flavor Market

  • Gourmet tapas restaurant with fine wines
  • Cuisine: International
  • Open from 18:00 to 00:00
  • Dress code: Casual elegance

The Grill

  • Relaxed al fresco dining
  • Cuisine: Steakhouse and grill
  • Open for lunch and dinner
  • Dress code: Casual for lunch, casual elegance for dinner

Oregano

  • Trattoria-style restaurant
  • Cuisine: Italian including pizzas and pastas
  • Open for dinner
  • Dress code: Casual elegance

Sport Bar

  • Cuisine: Burgers, sandwiches and light bites
  • Open from 16:00 to 01:00
  • Dress code: Casual elegance

Las Olas

  • Snack grill on the beach
  • Cuisine: Pizzas and grilled favourites
  • Open from 12:00 to 15:00

Hotel Reviews
Google Logo 4.9 Google reviews (17076)
Pete Cooke
The staff and service are a real highlight of our experience and the beach and pools were a lovey vantage point to enjoy very relaxing days. We spent a few days doing excursions to Mayan ruins which was a great way to break up our 10 days. Special shout out to waiter Antonio, who on our last day, kept us well stocked up on spicy Margaritas in the hours before we left. Our feedback: Booking activities or spa treatments all required physically speaking to someone as emails for booking were rarely prompt in response. The resort app is great for information but a bit more booking interaction here would be ideal, especially as younger generations start to travel here in a few more years and self-serve has become the norm. The resort is clean and well maintained but the bedrooms, although huge, could probably do with a bit of an style upgrade. Not a big deal for us as the service and pools were great but it will only become more dated with time.

Isabella Belfiore
My husband and I came for our honeymoon and stayed in the excellence club with a rooftop room. The rooftop has an incredible view over the ocean and a private plunge pool; the room was a bit of a splurge, but totally worth it in my opinion. The resort is incredible and all of the staff is fantastic! Moises was on the beach all day bringing us drinks and customizing them to suit whatever mood we were in. Jose from the Flavour Market restaurant was hilarious and made so many good recommendations for what to order. The room was fantastic and the house keeping staff were the sweetest! They also include the down service so by the time your back from dinner at one of the many delicious restaurants your room is all ready for you to tuck into bed! We hope to come back soon!

Eric Scott
Good, but Not Great My wife and I recently stayed at Excellence Riviera Cancun, and while we enjoyed our time together, several aspects of the resort fell short of our expectations, especially given its reputation and price. Nothing about the stay was bad, but it didn’t deliver the true luxury or “Excellence” we had hoped for. First, the staff experience was mixed. While they were polite and said all the right things, their body language often didn’t match their words. Many seemed tired or not fully engaged, which made interactions feel more transactional than warm. We were happy to tip, but at some of the restaurants, service felt more out of obligation than genuine hospitality, with a few exceptions. (Alex the tennis pro was great!!) The food was decent but didn’t truly stand out. Most meals were enjoyable, but the quality was inconsistent, and there were a few minor issues that detracted from the experience. For instance, some dishes had unexpected ingredients, like nuts in brownies or broccoli in an Asian dish, and a sushi order listed 8 pieces but only came with 6. While these are absolutely small things, for the price, they’re details that should be spot on. The resort itself felt a bit dated. Nothing was broken, and everything worked, but nothing felt particularly special. However, we did enjoy our room – it was comfortable, the bed was great, and the amenities met our needs. We went with the least expensive room, and after talking with other guests, we learned that most rooms are nearly identical, with only slight upgrades, which made us feel good about our choice. A nice feature was the resort app, which lists all activities and restaurant menus. Unfortunately, the app wasn’t always informative enough; for example, the “Pure Energy” show wasn’t described, so we had to guess if we’d enjoy it. While it was very convenient to have the menus online, it would have been nice to have paper copies in the restaurants so we didn’t have to keep our phones out during meals. We loved the lazy river pool, but some poolside rules weren’t enforced, like a staff member walking past a group smoking in a non-smoking area, which affected our experience by the pool. Finally, there were minor housekeeping issues, such as one day when our minibar wasn’t restocked, which was a small inconvenience. While this review highlights things that stood out to us, we did enjoy our time together at Excellence Riviera Cancun. The resort is only about a 20-minute drive from the airport, so the location was convenient and easy to get to. Overall, our experience was “good, but not great.” We left feeling content with our trip, but probably wouldn’t return, as it didn’t quite meet the true luxury and “Excellence” we were expecting.

kimberly bradigan
Fernanda is a very friendly and helpful pool server. She was AWESOME & ATTENTIVE. She has made our family's vacation a true pleasure. The hotel itself is a 10 out of 10. I'm only on day 2 and already know I'll be returning for another visit. Thank you to ALL all of the wonderful staff members we have been blessed and fortunate to meet. Keep up the good work. 🙌🍹🥰

Laura
I recently stayed here for an anniversary trip and everything was fantastic. I have been to other all inclusive resorts and this was one of the best. The food was excellent and we were lucky enough to get to be there for the Mexican Independence Day celebration which was incredible. We had amazing service as well, everyone we interacted with was so kind and really went out of their way to make sure we were taken care of. A few special shout outs to Omar, Riccardo, Edgar, Jesus, William and Karol at the front desk. The resort itself was beautiful and well maintained, rooms were great and we did two off resort excursions while we were there that also were fantastic (Thank you to Rosa at the excursions desk who was so helpful!). I would definitely come back to this resort!


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BEST PRICE FROM Flight & Hotel
£1879pp
Nov 2024
£2359pp
All Inclusive
Dec 2024
£2259pp
All Inclusive
Jan 2025
£2989pp
All Inclusive
Feb 2025
£3039pp
All Inclusive
Mar 2025
£2699pp
All Inclusive
Apr 2025
£2369pp
All Inclusive
May 2025
£2279pp
All Inclusive
Jun 2025
£2189pp
All Inclusive
Jul 2025
£2459pp
All Inclusive
Aug 2025
£2309pp
All Inclusive
Sep 2025
£1879pp
All Inclusive
Oct 2025
£1919pp
All Inclusive
Nov 2025
£2189pp
All Inclusive

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